Penske Chevrolet Of Cerritos

Amazing Job! I had been searching for a new truck at other dealers and the customer service at Penske is a whole other level compared to others. Osbaldo Barajas he I had been searching for a new truck at other dealers and the customer service at Penske is a whole other level compared to others. Osbaldo Barajas helped us out in our purchase, he did an exceptional job; he helped us find the truck we really wanted and never did I feel pressure from him compared to the other places. I would defiantly go back in the future for another purchase! More

CHEVY TRUCK My salesperson Eduardo Rosas gave me an excellent service I give him a 10+ the experience I had with the dealer is so wonderfull and excellent.. Afte My salesperson Eduardo Rosas gave me an excellent service I give him a 10+ the experience I had with the dealer is so wonderfull and excellent.. After coming from MARTIN CHEVROLET SERVICE SUCKS WILL NEVER GO THERE EVER AGAIN WHAT A DIFFERENCE SERVICE FROM PENSKE CHEVROLET CERRITOS... Im glad i made the deal with PENSKE CHEVROLET CERRITOS A+ KEEP UP THE GOOD JOB..... More

Killer Deal Marcos Escobar took the time to get me the truck I was looking for, He went the extra mile to locate, test drive, and even wash the truck when the dea Marcos Escobar took the time to get me the truck I was looking for, He went the extra mile to locate, test drive, and even wash the truck when the deal was done. I always go to Penske Chevy for parts and decided to finally buy a new truck and glad I gave them the opportunity on this purchase. More

Best Deal Of The Week Sale Rep (Bussey Ellis) was very helpful and welling to deal to fit my budget. :) I'm very happy with my new truck and will be coming back soon. :) Sale Rep (Bussey Ellis) was very helpful and welling to deal to fit my budget. :) I'm very happy with my new truck and will be coming back soon. :) More

Quick and easy Walter went out of his way to make it a quick and easy process. He was helpful, knowledegable and we couldnt be happier with the whole exerience. Walter went out of his way to make it a quick and easy process. He was helpful, knowledegable and we couldnt be happier with the whole exerience. More

New Camaro is Mine Went to the dealership to purchase a 2016 Camaro. Our salesperson, John Kotowski (and the entire staff for that matter), were very courteous. One of Went to the dealership to purchase a 2016 Camaro. Our salesperson, John Kotowski (and the entire staff for that matter), were very courteous. One of my best car buying experiences. Never felt pressured and came away very pleased with my purchase. More

Above and beyond Went with the intention of just looking. Even to just look at pre owned vehicles. Ended up leaving with my brand new 2016 Chevy cruze limited. First b Went with the intention of just looking. Even to just look at pre owned vehicles. Ended up leaving with my brand new 2016 Chevy cruze limited. First brand new car for myself. And I couldn't be happier. My dealer , Brian Arterbery, made sure to only show me cars in my price range and was very helpful. Made sure I left with the best deal for my trade in and great price for my brand new car. More

One of the best car buying experiences Was at the dealership to purchase a 2016 Chevy Colorado. Our salesperson, Jesus Lara, thoroughly explained all the features and capabilities of the ve Was at the dealership to purchase a 2016 Chevy Colorado. Our salesperson, Jesus Lara, thoroughly explained all the features and capabilities of the vehicle. He was very courteous and never attempted to pressure us in any way, which we really appreciated. Jesus even went to Starbucks for us when we learned that the coffee machine at the dealership was not working that morning. More

Good Service See Glen. He's not your typical salesman. He genuinely is interested in pleasing his customers in hopes they will return. He works WITH customers. Ver See Glen. He's not your typical salesman. He genuinely is interested in pleasing his customers in hopes they will return. He works WITH customers. Very refreshing! More

Great Service, But Too Long To Complete First, let me say that I am normally more than happy with my vehicle's service needs at Penske Chevrolet. And, while my service and repairs are alway First, let me say that I am normally more than happy with my vehicle's service needs at Penske Chevrolet. And, while my service and repairs are always top notch, this time the repairs took far too long for a process that the vehicle itself normally completes without outside help. I arrived at the service department at 7:22am with Stephen Serrano as my service advisor. I explained that my 2014 Cruze Turbo Diesel needed routine oil service and the night before that the "check engine" light came on as well as the DIC indicating "reduced engine power" which followed a brief message indicating "diesel particulate filter is full, continue driving." I could tell by the look on his face that he had no idea what I was talking about, thus he was probably not at all familiar with the Diesel engine. Stephen explained that the mechanic would have to determine the fault codes, etc., but the car should be ready in "a couple hours." That seemed reasonable since I was really only having an oil service completed because the regenerating of the diesel particulate filter simply requires the engine running at high RPMs for about 30 minutes. I head home using the Penske shuttle, but I don't learn that my car is ready after two hours... Instead, it is ready after 8.75 hours. So, while my car is once again running perfectly, I don't quite understand why it took nearly nine hours to get it that way More