Penske Chevrolet Of Cerritos

Routine Oil Change I did not have an appointment, but arrived just before 8AM. I was treated very well. Miguel Conrique looked up my info in the computer, noticed I ha I did not have an appointment, but arrived just before 8AM. I was treated very well. Miguel Conrique looked up my info in the computer, noticed I had two recalls that needed performing, and offered me a loaner vehicle since my one hour visit now turned into four... I was grateful, but since I did not really need a vehicle, I declined. I was taken to my office by a very courteous/professional driver. The Service was performed in a timely basis, and I was charged what was quoted. My overall visit met/exceeded my expectations for Courtesy, Professionalism, and Efficiency. All three are very important to me. More

Routine Oil Change I really enjoyed the quality of services I received at Penske Chevrolet Service department. I just went in for a simple routine oil change. Faith Fuji I really enjoyed the quality of services I received at Penske Chevrolet Service department. I just went in for a simple routine oil change. Faith Fujita greeted me with pleasant smiles and made feel comfortable right away. My car was serviced right away in a timely fashion, and did not consume my day. I am a very satisfied customer!! More

Ruben Cordero was my salesman I would highly recommend this dealership to all my family and friends .they were very helpful I have been to a lot of dealers overs Memorial weekend y I would highly recommend this dealership to all my family and friends .they were very helpful I have been to a lot of dealers overs Memorial weekend your dealership has excellence I had a good time buying a truck More

Experience was good, Over the past few years I visited a few different dealerships and had mixed results. Fernando and his sales manager worked with my wife and I to make Over the past few years I visited a few different dealerships and had mixed results. Fernando and his sales manager worked with my wife and I to make a deal with us. On Chevrolet's website I found the exact silverado I wanted and called penske. Fernando had it up front and ready to test drive. Great customer service. More

Highly Recommended I purchased a Chevy Volt and the person who assisted me was the Dealership's Internet sales Manager, Mr. Michael Pronesti. "Mike" was very helpful in I purchased a Chevy Volt and the person who assisted me was the Dealership's Internet sales Manager, Mr. Michael Pronesti. "Mike" was very helpful in finding the right deal that would fit my budget. His was honest, straightforward, and did follow through what he promised. I highly recommend anyone who wishes to buy/lease a car from this dealership to contact Mike. Just call the main number and ask to be transferred to Mike. I vouch for Mike's honesty and integrity. Also one quick note for buyers: When you talk to Mike be straightforward and explain your limitations. Be sure to be as specific as you can be. The more clear you are about what you want, the better Mike can help you find the right deal. Mike, thank you for your professional and friendly services. As I mentioned it to your manager, you are a true asset to the Penske Chevrolet of Cerritos. More

Routine Service Miguel Conrique was the staff that helped me out with my service this past week. It's not the first time he helps me out with my car service. So once Miguel Conrique was the staff that helped me out with my service this past week. It's not the first time he helps me out with my car service. So once I saw he was the representative helping me out, I felt comfort. He was very professional and accurate.He gave me an estimate wait time and I was able to go and take care of business meanwhile my car was ready. He gave me a phone call to let me know that my car was ready, washed and all. I picked up with no problem. I would definitely recommend Miguel Conrique to friends and family. Thank You Miguel. More

outstanding customer service Great customer service Jesus Lara was very helpful and made purchasing a car very simple when it came down to all the paperwork had a great experience Great customer service Jesus Lara was very helpful and made purchasing a car very simple when it came down to all the paperwork had a great experience More

Electrical Check-up I took my Suburban in late in the afternoon to have the charging & A/C systems checked out, Met with David Canche and he took great care of me in proc I took my Suburban in late in the afternoon to have the charging & A/C systems checked out, Met with David Canche and he took great care of me in processing my service order, and getting the truck done in less than 4 hours. Excellent service and experience. More

Oil Change Carlos Olivares was the person who helped me. He was really attentive, helpful and he kept his word on getting me out within a timely manner. The oil Carlos Olivares was the person who helped me. He was really attentive, helpful and he kept his word on getting me out within a timely manner. The oil change didn't take long and he was very thorough with changes made to my Silverado. I didn't wait over an hour. I have a two year old, so being in a place to long isn't good and we didn't have issues. More

Great customer service Miguel Conrique helped me at the dealership and he was very courteous and helpful. Very friendly staff. Did not work with Cynthia bit wouldn't let me Miguel Conrique helped me at the dealership and he was very courteous and helpful. Very friendly staff. Did not work with Cynthia bit wouldn't let me continue without choosing name. More