Penske Chevrolet Of Cerritos

I am in the market for a new car a hybrid test drove the Volt and I think something called the Spark. Nice cars but they just are overpriced on their cars. told the sales person what i am willing to pay mon Volt and I think something called the Spark. Nice cars but they just are overpriced on their cars. told the sales person what i am willing to pay monthly and what i was looking for so he shows me a top of the line volt then tries to say i am willing to put 4,000 down when i am only willing to put down my trade vehicle. after each test drive he nervously asked if i was willing to talk to his manager who of course this well dressed man in a suit asking if there was anyway he could earn my business today. I said No said i had to bring the wife down to test the cars also. and i might do that on the Weekend I have no intentions of ever walking back on that lot. and the reason is i have a Car already on order with another dealer in the area. More

We bought our first truck here, and went back wanting to trade in our truck for a Tahoe. I was very disappointed with the customer service given. Thomas never gave us a call back when he said he would. He d trade in our truck for a Tahoe. I was very disappointed with the customer service given. Thomas never gave us a call back when he said he would. He didn't show any interest in working with us or helping us get into another vehicle. They also offered us $7,000 lower than George Chevrolet for our trade in. Thomas said he would try to get us a better deal, but never called back. More

I had a 2004 Chevy Trailblazer and I love it! However it was time for me to get a new car. I went to go see Aaron and he helped me into a 2013 Chevy Camero. He took the time and showed my both models, expla was time for me to get a new car. I went to go see Aaron and he helped me into a 2013 Chevy Camero. He took the time and showed my both models, explained the different features and then took me on a test drive. He made sure that I was comfortable with the car and how it handled and explained all of my options for purchasing the car. I love the car! I can call the dealership and they answer my questions and helped me into a New Car. I never thought I could afford a new car, i thought i could only afford a used car. Thank You Aaron! More

I recently bought a 2013 Camaro 2SS from Penske. I was working with Internet Manager Thomas Navarrete. I must say my experience was great. Thomas was nice, friendly, informative and cordial. He gave me working with Internet Manager Thomas Navarrete. I must say my experience was great. Thomas was nice, friendly, informative and cordial. He gave me all the information I needed with out any of the hassle. The entire process took about 5-6 hours. I would buy from Thomas again! 5 Stars. More

The customer service at this dealership went above and beyond. The sales representative, Thomas was very friendly and communicated clearly and effectively. I left the dealership feeling satisfied and cont beyond. The sales representative, Thomas was very friendly and communicated clearly and effectively. I left the dealership feeling satisfied and content with a car that would serve me well from a sales re that I trusted. More

I bought a new Cruze from this dealer, which was by the way a pleasant experience. But after 3 weeks I noticed my car makes strange noise, so I called them and set up an appointment, with their manager Mic way a pleasant experience. But after 3 weeks I noticed my car makes strange noise, so I called them and set up an appointment, with their manager Micheal Carter. When I drove there on time, Micheal wasn't there. A girl called him and apparently he couldn't come, and she told me anyone at the service office can help me. I ended up "helped" by a young man whose name I didn't even get. I showed him the noise from my car, he listened for 1 second and told me that's normal, all Cruzes make that noise. Obviously not! I drove another Cruze before, which was perfectly fine. Then he changed his words and told me different Cruze makes different noise, but still the noise from my car is normal. He didn't even bother to open the hood and check where the noise was coming from. He saw me not satisfied and said "Your car is completely normal, OK!" and went back to his office, leaving me out there! All he was trying to do is to get rid of me. CHERISH LIFE, STAY AWAY FROM THEIR SERVICE OFFICE! More

Hopefully i have more room to write here than in the space they give for their survey. I bought my 2013 camaro from here, everything great im excited. When they washed the car to give to me they put a d space they give for their survey. I bought my 2013 camaro from here, everything great im excited. When they washed the car to give to me they put a dent on it. Not a big deal they promised they would fix it. I bought my car on friday and by monday i got a call to schedule my car to repair the dent. I was at work so I called as soon as i get out. No call back for a couple of days so i called back. Three weeks and four calls later i reached out to my sales rep for help. She was able to get me an appointment. I wanted to upgrade the exhaust so they scheduled their vendor to meet me the day i dropped of my car. I drop off my car at 730 and im supposed to meet with their vendor at 8am. The vendor never shows just wasted my time. Already frustrated one of the service guy comes up to me to let me know my car is ready. I go outside and its not even my car. A second guy comes out to tell me my car is in the back they are just drying it. So i wait and the first guy comes back to let me know my car is still in the back untouched and if I want to wait 15 minutes they can wash it for me. Told them forget it i just want my car and to get out of there. I let them know what happened. To make up for the inconvenience they say they will give me the upgrades I wanted at cost. I thought that was a great deal so i figured give them one more shot. I get the price quote and it seemed high for " cost" so I did some research. They actually were charging me more than what the dealer was promoting on their webpage. So to make up for all their mistakes they wanted to charge me more for my upgrades. Horrible follow up and then the final insult. Would never recommend them to anyone. More

The price was just right. Everyone was very friendly. I was impressed with the quality of the vehicles and the big selection to choose from! Ask for CJ was impressed with the quality of the vehicles and the big selection to choose from! Ask for CJ More

dealer ship was great. Sam the sales guy was great worked and got exactly what i wanted for the right price. i would recommend this dealer ship to anyone and to Sam thanks for all your help very happy with m and got exactly what i wanted for the right price. i would recommend this dealer ship to anyone and to Sam thanks for all your help very happy with my new truck. More

I had an amazing car buying experience. This is my second purchase from Thomas.He is friendly, professional, and patient. I told him exactly what I wanted and needed and he made it happen again. He did not p purchase from Thomas.He is friendly, professional, and patient. I told him exactly what I wanted and needed and he made it happen again. He did not pressure me into buying something I did not want. Thank you Thomas for yet another great car buying experience!!!! More