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Penske Chevrolet Of Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
1,751 Reviews
At Penske Chevrolet of Cerritos, previously known as S & J Chevrolet in Cerritos, we make shopping for a new Chevy or used car including used Chevrolet in the Cerritos and Long Beach areas easy. Schedule service at Penske Chevrolet in Cerritos, also serving Orange County, Long Beach, Anaheim, Bellflower, Buena Park and all our Los Angeles County Chevrolet customers. Our service and parts department can help you with all your automotive needs whether it's a tune-up, oil-change or major repair. Penske Chevrolet of Cerritos, your Cerritos Chevrolet and Long Beach Chevrolet dealer, serving Los Angeles and Orange County. Receive excellent customer service serving Los Angeles, Long Beach and surrounding areas, from your local Chevrolet dealer, Penske Chevrolet - your Cerritos Chevrolet dealer, as well as all of Southern California Chevrolet dealer.
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18605 Studebaker Rd

Cerritos, CA

90703

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Showing 1,751 reviews

October 29, 2023

No games. Just excellent service. Cesar was great! Wish they would have had more colors of the EUV in stock but I still like what I got. More

by doctorjayne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Cerventes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Vega
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Oct 31, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, thanks for this glowing review! It is so great to know our Sales Team found what you were looking for ad provided you with excellent assistance. Come see us here at Penske Chevrolet of Cerritos soon!

October 29, 2023

Super great dealership , Brian Anderson Helped us out. Super great customer service definitely would recommend! More

by ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Penske Chevrolet Of Cerritos responded

Ashley, thank you for your recommendation, kind feedback, and for choosing Penske Chevrolet of Cerritos! We're happy we could help and ensure you had a great customer service experience. Please let us know if you have any additional questions about the services you received.

October 29, 2023

I left the dealership overwhelmed and stressed the person that helped said a truck I purchased 3 months ago needs mayor repair and she was not trying to help me at all More

by NERIDAGARCIA60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sheina Barnes
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Oct 30, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, Please know that we take your feedback seriously, and we would like to discuss your concerns regarding the assistance our Service Team provided you for the repairs of your new vehicle. Please send me an email with your preferred contact information to discuss this further. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

October 29, 2023

Great customer service, very professional and friendly. Would definitely recommend to anyone. Explained all the work needed to be done. More

by CARLOSMONARRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department - don’t remember name
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October 28, 2023

Service advisor was very helpful, listened to my concerns, and kept me updated on status of vehicle. Work was done correctly, and delivered on time as promised. More

by SKESQUERRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
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Oct 30, 2023 -

Penske Chevrolet Of Cerritos responded

We appreciate you taking the time to leave us a five-star review. It is elating to read that our helpful Service Team listened to your concerns and kept you updated on the status of your vehicle. For any additional assistance, please feel free to contact us anytime at Penske Chevrolet of Cerritos.

October 28, 2023

Service manager Felipe Cornejo assisted me with professionalism, courtesy and efficiency. I highly recommend him and this dealership's service department. More

by guillaumedel2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Cornejo
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Oct 29, 2023 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your 5-star experience with us. Our Service Team is pleased to read that we demonstrated professionalism, courtesy, and efficiency during your visit. It's essential for us to understand that our team is providing the level of service that our customers deserve. Know that we're always here to assist with your future needs at Penske Chevrolet of Cerritos. We value your recommendation and look forward to serving you again at our dealership's service department.

October 28, 2023

I have been taking all my cars for years. Adrian Martinez is the best. Very professional and friendly More

by GRACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
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Oct 28, 2023 -

Penske Chevrolet Of Cerritos responded

Hi GRACE, thank you so much for the awesome review and 5 stars. We are very glad to read that our Service Team was very professional, friendly, and provided the best experience during your visit. It was a pleasure to work with you at Penske Chevrolet of Cerritos, and we hope to see you again in the future.

October 27, 2023

Good service,Good communication, and fast turnaround on the job. Highly recommended. Thank you Felipe. More

by five-star
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Cornejo
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Oct 28, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, thanks for this glowing review and recommendation! Communicative, timely and great service is always valued here at Penske Chevrolet of Cerritos. Come see us again for any of your future vehicle needs!

October 27, 2023

The girl who help me was very inviting and listened to my concerns regarding the truck door handle. More

by Maria Padilla
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and part's
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Oct 28, 2023 -

Penske Chevrolet Of Cerritos responded

We are honored you took the time to leave us a five-star review, Maria. It makes us proud to know that our Service Team was welcoming and listened to your concerns regarding your truck door handle. Your business is valued and we hope you continue to choose Penske Chevrolet of Cerritos.

October 27, 2023

The process was smooth from dropping off my car and picking up and the service was excellent More

by JESSJ562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luz Aparicio
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