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Penske Chevrolet Of Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.4
1,746 Reviews
At Penske Chevrolet of Cerritos, previously known as S & J Chevrolet in Cerritos, we make shopping for a new Chevy or used car including used Chevrolet in the Cerritos and Long Beach areas easy. Schedule service at Penske Chevrolet in Cerritos, also serving Orange County, Long Beach, Anaheim, Bellflower, Buena Park and all our Los Angeles County Chevrolet customers. Our service and parts department can help you with all your automotive needs whether it's a tune-up, oil-change or major repair. Penske Chevrolet of Cerritos, your Cerritos Chevrolet and Long Beach Chevrolet dealer, serving Los Angeles and Orange County. Receive excellent customer service serving Los Angeles, Long Beach and surrounding areas, from your local Chevrolet dealer, Penske Chevrolet - your Cerritos Chevrolet dealer, as well as all of Southern California Chevrolet dealer.
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18605 Studebaker Rd

Cerritos, CA

90703

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Showing 1,746 reviews

August 13, 2023

The service wasn’t great! They was upset I didn’t get the gap and other services I didn’t need. They didn’t full up my gas tank. I wouldn’t refer them l. More

by mrsmickey1970
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Irvin , Angel Rivera
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Aug 14, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Chevrolet of Cerritos and would like the opportunity to discuss your concerns with our Service Team. Please reach out to me directly. I look forward to hearing from you. Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

August 12, 2023

Great service. The salesperson was very helpful and we are very pleased with our car. More

by lauren38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir Davidson
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Aug 13, 2023 -

Penske Chevrolet Of Cerritos responded

Hi Lauren, thank you so much for your positive feedback. We are so glad that you had a great experience with our Sales Team at Penske Chevrolet of Cerritos and we congratulate you on your purchase.

August 12, 2023

Always helpful and informative. They keep their work on timlemess as well. I would refer them to my fellow Chevy owner friends. More

by JOEYSAUCEDO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 13, 2023 -

Penske Chevrolet Of Cerritos responded

Hi Joey, thank you for your kind review. We are so glad that you continue to receive informative and timely service at Penske Chevrolet of Cerritos and we would be honored to assist you with anything else!

August 11, 2023

2 days for a battery replacement. Never got status updates always had to reach out ourselves to find anything out. When we went to pick up we were just tossed the keys and told to sig More

by RACHELSCHWECKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shania Barnes
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Aug 12, 2023 -

Penske Chevrolet Of Cerritos responded

RACHELSCHWECKE, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Chevrolet of Cerritos and would like the opportunity to discuss the communication you received from our Service Team while visiting for your vehicle's battery replacement. Please reach out to me directly. I look forward to hearing from you. Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

August 11, 2023

Fast good service. While the expected time is three hours, service done in only 1.5 hours More

by THELMATEVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personnel
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Aug 12, 2023 -

Penske Chevrolet Of Cerritos responded

Thank you for taking the time to leave us a 5-star review. We are delighted to know you had such a good and fast experience with our Service Team. Let us know if we can be of any further assistance here at Penske Chevrolet of Cerritos.

Aug 12, 2023 -

THELMATEVES responded

I hope in the future I can get my latest lease from your dealership, your service Dept is excellent though your marketing could be better

August 11, 2023

Quick and easy car purchase. Thank you to all who were involved in the purchase of my new car! More

by ANNIEO.CD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2023 -

Penske Chevrolet Of Cerritos responded

We are so pleased that you had a quick and easy purchasing experience with our team here at the Penske Chevrolet of Cerritos Sales Department. Thank you for choosing us to make your purchase and for this wonderful 5-star review.

August 11, 2023

My car buying experience here was great ! Thank you Penske team will recommend to friends and family ! More

by URIBEJ55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ayda Alnimri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2023 -

Penske Chevrolet Of Cerritos responded

Thank you for giving our dealership such a highly-rated review and for your recommendation! Our Sales Team always strives to provide top-quality service to every guest and are pleased to learn that you enjoyed your experience. It's our hope that you continue to choose Penske Chevrolet of Cerritos for all your purchasing needs!

August 11, 2023

Brought the 2018 Malibu in on 7/25/23. Spent $2k then. Had to bring it back on 8/11/23 to spend another $2.4K. You think I'm happy?! More

by UMPIREONFIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrian
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Aug 12, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, Please know that we take your feedback seriously, and we would like to discuss your concerns regarding the care that your 2018 Chevrolet Malibu required with our Service Team. Please send me an email with your preferred contact information to discuss this further. I look forward to speaking with you soon, Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

August 10, 2023

Fastest service I had for the first time. I’m glad the website finally works to schedule an appointment. This place use to wash the car after the service but no longer does. More

by SEREY20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 11, 2023 -

Penske Chevrolet Of Cerritos responded

Thank you for your business and feedback. We are happy to learn that you received fast service during your visit and it would be our pleasure to assist you with anything else at Penske Chevrolet of Cerritos.

August 10, 2023

Great Dealer! Amazing staff Service 5 Stars ⭐️ They were quick and easy go to Penske Chevrolet Cerritos More

by Delmy Madrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
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Aug 10, 2023 -

Penske Chevrolet Of Cerritos responded

Delmy, we're glad you're happy with the way we do business here. It's great to know that our team does an excellent job at what they do. Should you need anything, please don't hesitate to reach out to us at Penske Chevrolet of Cerritos.

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