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Penske Chevrolet Of Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.4
1,744 Reviews
At Penske Chevrolet of Cerritos, previously known as S & J Chevrolet in Cerritos, we make shopping for a new Chevy or used car including used Chevrolet in the Cerritos and Long Beach areas easy. Schedule service at Penske Chevrolet in Cerritos, also serving Orange County, Long Beach, Anaheim, Bellflower, Buena Park and all our Los Angeles County Chevrolet customers. Our service and parts department can help you with all your automotive needs whether it's a tune-up, oil-change or major repair. Penske Chevrolet of Cerritos, your Cerritos Chevrolet and Long Beach Chevrolet dealer, serving Los Angeles and Orange County. Receive excellent customer service serving Los Angeles, Long Beach and surrounding areas, from your local Chevrolet dealer, Penske Chevrolet - your Cerritos Chevrolet dealer, as well as all of Southern California Chevrolet dealer.
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18605 Studebaker Rd

Cerritos, CA

90703

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Showing 1,744 reviews

July 20, 2023

Angel was very patient, knowledgable and helpful. It took a few hours to complete the sale but it was overall good. More

by Viliecer Pinto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Rivera
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Jul 21, 2023 -

Penske Chevrolet Of Cerritos responded

Thanks for the great rating, Viliecer. Here at Penske Chevrolet of Cerritos, we strive for a high level of customer satisfaction in all aspects of our dealership. Patient and knowledgeable assistance is what our Sales Team strives to provide. Please don't hesitate to reach out if there's anything more we can do. Congrats on your new vehicle!

July 19, 2023

Nothing special about the service or customer service just convenience close to home but no promos or discounts or complementary car was or not even a direct shuttle from dealer just the Cerritos auto sq More

by LEIDALYDIAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall the names
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Jul 20, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, Thank you for bringing this to the attention of our Service Team. I would like the chance to speak with you about your review and recent experience with our Service Department. Would you please reach out to me directly? I appreciate your time! Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

July 19, 2023

Luz Service advisor was very good with my concerns. Zach, the mechanic on my vehicle was very good at explaining why the rotors needed to be replaced. More

by BTOTORP10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Flores
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Jul 20, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, we are grateful you took the time to leave this positive review. It makes us proud to know that our Service Team was attentive to your concerns and great at explaining the work that needed to be done. We aim to provide high-quality service and care every time. If you ever have any future needs, we are always here to help at Penske Chevrolet of Cerritos.

July 19, 2023

Good. Fast knigabal about the problem with the 2014 malibu and fixed itthank you.out More

by CASSATL
Recommend Dealer
Yes
Employees Worked With
service writer.
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Jul 20, 2023 -

Penske Chevrolet Of Cerritos responded

We are excited to have you as a valued customer and receive your five-star review. It is wonderful to learn you had a positive and timely visit with our Service Team here at Penske Chevrolet of Cerritos. Our team looks forward to being of service to you again for any auto-related needs.

July 19, 2023

David was a pleasure to work with - professional and excellent followup. I always have enjoyed the staff. Keep up the great customer service More

by RH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David - service department
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Jul 19, 2023 -

Penske Chevrolet Of Cerritos responded

We are so grateful for this spectacular rating. Our team always strives to provide excellent and professional assistance. Come back and see us at Penske Chevrolet of Cerritos anytime.

July 17, 2023

Adrian (Service Advisor) is always pleasant and makes sure my car is serviced with all the concerns that I have…He’s fast and is knowledgeable that’s why I go to Cerritos .. More

by LOMBERAMARIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian sales advisor
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Jul 18, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, we are grateful you took the time to leave this positive review. It is pleasing to know that our knowledgeable Service Team was pleasant and met all of your automotive needs. Should you need anything, please don't hesitate to reach out to us at Penske Chevrolet of Cerritos.

July 17, 2023

Jorge Orozco was Fantastic. Very professional with great knowledge about the vehicle, and sales procedure. More

by O0
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Cerventes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, we are grateful you took the time to leave this positive review. It makes us happy to know that our professional Sales Department was knowledgeable about the vehicles and buying process at Penske Chevrolet of Cerritos. Come by and see us anytime.

July 17, 2023

Very helpful staff smooth transaction love our new car. No haggling, got a good trade in value for our car. Thank you Chevrolet. More

by thesster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ayda Alnimri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lesly Antunez
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Jul 18, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, we are grateful you took the time to leave this positive review. It brings us joy to know that our helpful Sales Department ensured you had a smooth buying transaction and got a good trade-in value for your vehicle. Thank you for choosing Penske Chevrolet of Cerritos and enjoy your new car.

July 16, 2023

Very helpful and fast service, service writer went above and beyond to help me with my issue. More

by TVALADEZ49ERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barnes
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Jul 16, 2023 -

Penske Chevrolet Of Cerritos responded

Thanks so much for the positive review! Its great to know that our team provided you with helpful and fast service and went above and beyond to help with your issue. If there is anything else that we can do for you, do not hesitate to contact us here at Penske Chevrolet of Cerritos.

July 16, 2023

I am a first time ev owner. They've explained everything i need to know. More

by avarriola80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, we really appreciate your positive review. It makes us proud to know that our Sales Department was informative and explained everything you need to know about being a first-time EV owner. Should you need anything, please don't hesitate to reach out to us at Penske Chevrolet of Cerritos.

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