Penske Chevrolet Of Cerritos

Got what I asked for Saw an add for my truck and when we saw it, it was just as described and we were happy with the deal. Our salesman, Jesus Lara was great to deal with Saw an add for my truck and when we saw it, it was just as described and we were happy with the deal. Our salesman, Jesus Lara was great to deal with. Knowledgeable, helpful and courteous. I highly recommend Penske Chevrolet and Jesus. More

Great Job! Great service overall. Customer Service @ it’s best. I needed work done on my 2019 suburban which was going to take more than 7 hours took the shuttle Great service overall. Customer Service @ it’s best. I needed work done on my 2019 suburban which was going to take more than 7 hours took the shuttle service to the mall. Everyone was so helpful and nice. One thing the dealership might want to invest in for customers waiting for their vehicle is completely coffee. Every car I have owned I get my oil change @ the dealer and every other dealer has completely Starbucks coffee machine. that would be nice. More

Not refunding my canceled warranties Helen at Penske keep telling me my check is in the mail all Helen keep telling me lies. I will never sent anyone to that dealer for a car and this wil Helen at Penske keep telling me my check is in the mail all Helen keep telling me lies. I will never sent anyone to that dealer for a car and this will be my last Chevy I purchase I will be going to channel 4 to expose what they are doing to me and also a lawyer More

Nice dealership Thanks to Tony Hardy for his hard work. Bought my honda pilot in December and the process was easy. I appreciate Tony' s help. Good guy. Thanks to Tony Hardy for his hard work. Bought my honda pilot in December and the process was easy. I appreciate Tony' s help. Good guy. More

A breeze in car buying,, The salesman at Penske , Rey Torres was the nicest and helpful salesmen ever, answered all my questions and helped through the whole process. I stro The salesman at Penske , Rey Torres was the nicest and helpful salesmen ever, answered all my questions and helped through the whole process. I strongly recommend this place and Mr Torres. More

Thanks Leah for my 2018 Equinox! Leah was energetic, friendly and more importantly was exceptional after the transaction was complete. Her follow up was amazing! Thank you Leah for m Leah was energetic, friendly and more importantly was exceptional after the transaction was complete. Her follow up was amazing! Thank you Leah for making the purchase of my 2018 Equinox such a positive exoeruence...you are helping redefine the image of car dealerships and what a sales rep can be! More

The best time I had in a long time Nelson Rios was very helpful and friendly during the time we spend at Penske Chevrolet . Everything we need it to know he explained and and made it c Nelson Rios was very helpful and friendly during the time we spend at Penske Chevrolet . Everything we need it to know he explained and and made it clear to us.I will definitely recomend him to family and friends.GREAT!! Exprerience. More

Recall service John does a good job I would recommend him to all he is friendly and knows what he is doing it was a pleasure to meet him John does a good job I would recommend him to all he is friendly and knows what he is doing it was a pleasure to meet him More

Black out edition Silverado I am very pleased with the service we received at Penske Chevrolet. Thanks to Mr Rey Torres. Rey allowed us to take our time to look for the truck we I am very pleased with the service we received at Penske Chevrolet. Thanks to Mr Rey Torres. Rey allowed us to take our time to look for the truck we really wanted. After we picked out our truck, Rey and the rest of the management staff helped us with an affordable payment plan. More

Awesome experience! Penske Chevrolet of Cerritos was having a year end special on 2017 Impalas, so my wife and I started to drive there from Thousand Oaks with an arrival Penske Chevrolet of Cerritos was having a year end special on 2017 Impalas, so my wife and I started to drive there from Thousand Oaks with an arrival time of about 6:30pm on a Saturday night. Decided to call ahead. Asked for Mark Wagner (had read some good Yelp reviews). He took my call and I let him know what my interest was in their inventory (3 Premier 2017 Impalas). Even though he was getting off from work after a full day; Mark canceled his dinner plans, retrieved all three cars (having them cleaned) and parked them together so that we arrived, I could compare/contrast between the three. Mark was extremely pleasant, exceptionally easy to talk with about the different options between cars. He was amazingly knowledgeable about the vehicles. We went for a test drive in the car of my choice. On to price negotiation. It was so quick and easy! The best part was that Mark was able to achieve my target price without a "sales manager" taking over. Once the price was agreed upon, Kimberly Amaya was ready for us in finance. This was also a very pleasing experience. She presented all of her information pleasantly and professionally. Once the paperwork was processed, Mark Wagner was waiting for us to review the car operation (mostly OnStar) as well as show me the controls and technology. Because it was a Saturday night, there wasn't anyone to truly detail the car. Without any problem, Mark was able to get approval for me to get a detail at my own car wash in Thousand Oaks and submit the receipt for reimbursement. This was also above and beyond what I have experienced with prior dealerships. The car was mine at 9:30PM. Only 3 hours from beginning to end; the fastest time ever in purchasing a new car. No BS, this was the very best experience ever with a dealership! I am 57 and have bought new cars for myself and family for 30 years. I highly recommend that you request Mark Wagner for your sales representative. You will not be disappointed. I know that there was a manager behind Mark whom, unfortunately I did not meet, but I thank them as well for the ease of negotiation and for allowing me the extra detail at my preferred car wash. Overall, I rate Penske Chevrolet of Cerritos an 11 out of 10. What a great experience. Thank you Mark and Kim! More