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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
758 Reviews

758 Reviews of Penske Chevrolet Of Cerritos - Service Center

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August 22, 2024

I was very surprised; I have a friend that told me don't go to Penske for service because it will cost you an arm and a leg to get your car serviced there. I did go someplace else and I waited over two hour More

by BLUEMOON5356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I dont remember the employes names who helped me but I bet they are all good.
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Aug 24, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your experience with Penske Chevrolet of Cerritos. We appreciate your support and are glad to provide the service you needed. Wishing you all the best.

August 22, 2024

Too many inconsistencies. Not too thrilled about the service either. Have ahead to return several times More

by KDTHEGREAT4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicola Alhersh
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us here at Penske Chevrolet of Cerritos and I would appreciate the opportunity to speak with you about your experiences with our Service Team. Please reach out to me directly. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

August 17, 2024

Amir was great, he was very honest and trusting. . Everyone was great to bith of us. More

by rickmdeleonrd3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayda Alnimri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reed Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for the positive review of our team at Penske Chevrolet of Cerritos. It’s great to know everyone was accommodating for both of you. Wishing you all the best.

August 17, 2024

They provided excellent service. They were very attentive. The reps have excellent customer service. I would come back More

by MCARRASCO.3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Cornejo
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Aug 26, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for your feedback. We're glad to hear about your experience at Penske Chevrolet of Cerritos and will pass on your compliments to our team.

August 17, 2024

I like this dealer very friendly and clean I will recommend it to my friends as needed More

by SNACHAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reed Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Cerventes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

Penske Chevrolet Of Cerritos responded

Thanks for your recommendation. Penske Chevrolet of Cerritos appreciates your feedback and wishes you all the best.

August 16, 2024

Horrible service I had an 8am appointment. Waited 3 hours for oil change with appointment And the service was never performed. Ridiculous More

by NELSONS.081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t work with any of these people
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August 16, 2024

Our service technician Filipe was excellent and a great help all work was completed on time More

by MAYERSHOMEPORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philipe
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Aug 21, 2024 -

Penske Chevrolet Of Cerritos responded

Thanks for your review! Glad to hear you had a positive experience at Penske Chevrolet of Cerritos.

August 15, 2024

Shania is the best! !! She made sure we get attended to. And really helped us out. More

by ANNA_KRISTINE08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania
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August 15, 2024

The dealership was great. Very helpful and knowledgeable. Nick was great and would go back to him again More

by VANESSA26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for the kind words about Penske Chevrolet of Cerritos. We're pleased to hear our team was helpful and knowledgeable. Appreciate your feedback!

August 14, 2024

Shania was so helpful in every way! She kept me updated and was able to answer all of my questions in a timely manner. When I went to pick up my car she was so patient with me and kind More

by GREDDHOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania
Report | Print
Aug 21, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for highlighting the excellent service from our team at Penske Chevrolet of Cerritos. We appreciate your feedback and wish you all the best with your new car!

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