Penske Chevrolet Of Cerritos - Service Center
Cerritos, CA
758 Reviews of Penske Chevrolet Of Cerritos - Service Center
My sales lady was great! Over all it was a nice experience. Would love it if there were bottles of water for those buying a car. We were there for 4 hours and I ran out of wa Over all it was a nice experience. Would love it if there were bottles of water for those buying a car. We were there for 4 hours and I ran out of water. The finance guy said I could buy one at the vending machine. (I guess 36k was not enough to get a free water) More
Good experience and very happy with there service they did a recall for me that I didn’t expect did a recall for me that I didn’t expect More
Brian was a pleasure to work with. I appreciate his respectful no high-pressure manner. I appreciate his respectful no high-pressure manner. More
During my visit for a recall, the service advisor did not offer a free 49-point complementary vehicle inspection similar to AAA. Instead of immediately suggesting a brake fluid replacement and cabin filter. offer a free 49-point complementary vehicle inspection similar to AAA. Instead of immediately suggesting a brake fluid replacement and cabin filter. More
After waiting for almost a month for the engine replacement because they sent the wrong engine, I was advised that my service van was ready. I drove it for 30 miles then the engine light came on. T replacement because they sent the wrong engine, I was advised that my service van was ready. I drove it for 30 miles then the engine light came on. The vehicle also serves to the right meaning the wheel alignment is off and finally, when I am driving it back to the dealership, it won't moved because the clutch was slipping. It will not go on reverse and had no power to move forward. I know it spent almost the same time at the dealership last time because they replaced the transmission. Sorry but I have to be honest on what is happening and how I feel. The vehicle is still in the dealership and I have no idea of what is happening because the service advisor is not good on advising or updating the customer. I tried going to other dealership for minor repairs but for some reason, bad luck always end me up in Penske Chevrolet in Cerritos. Thank you Bonito Tamase More
Service was as expected and on time. They also handle a couple issues. I was not even aware of at no charge to me. Kept me informed of the process and I was able to review my invoice onl They also handle a couple issues. I was not even aware of at no charge to me. Kept me informed of the process and I was able to review my invoice online and make my payment online. Very well done! More
Very good service, very fast and excellent work. Did everything promised when we purchased the vehicle. Did everything promised when we purchased the vehicle. More