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Penske Chevrolet

Indianapolis, IN

4.9
406 Reviews

3210 E. 96th St.

Indianapolis, IN

46240

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Showing 406 reviews

December 04, 2020

I bought my new, 2015 Impala LX from Penske. Penske handles all my required maintenance. This year, a shuttle bus damaged my passenger side door at Tampa Int’l Airport. The complete repair process wa More

by Kcliffordsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. May. I give her 5 stars., Sean Weaver
Dec 05, 2020 -

Penske Chevrolet responded

Thanks for the positive review and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that Sean and May went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

December 03, 2020

Jerry was and remains the best service managerHe Jerry was and remains the best service manager He anticipates my desire to maintain my car in all original condition I’m very happy with Jerry and More

by Gary Darnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Dec 03, 2020 -

Penske Chevrolet responded

Thank you for the great review, Gary. We will be sure to thank Jerry and the rest of the team for providing you with excellent service. We look forward to working with you again.

December 02, 2020

Friendly staff and service. This is all I have to say. If you can’t except my word count that is your hard luck. Thanks More

by Jacksolouella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Savage, Kevin Thinnes, Sean Weaver
Dec 03, 2020 -

Penske Chevrolet responded

Jack, It's a delight to learn of your overall positive rating for us, Tina. Thank you and let us know how we can earn the fifth star on your next visit.

December 02, 2020

Took a little long for an oil change and tire rotation. Work was done well and the car was clean when returned. Just need to work on their time efficiency More

by cvargoretired
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember name of service consultant
Dec 03, 2020 -

Penske Chevrolet responded

Thank you for the great review. We appreciate your feedback and look forward to working with you again.

December 01, 2020

Penske is the best for sales and service. I have leased at least 3 Grand Prix and 3 Malibu’s and was happy with all salespeople. Service has always been excellent too!!! I love Chevy’s and would never go More

by JanieShime
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Jester, Jeff Copeland
Dec 02, 2020 -

Penske Chevrolet responded

Janies, thanks so much for the positive review, and for letting people know about your recent visit with us! It's a team effort here every day, as we strive to provide our customers with the best service possible. Congrats on your new vehicle, and should you ever have any questions, please don't hesitate to ask.

November 30, 2020

Great service and great price with service coupon. Left it and picked up later in about 2 hours or less! No problem service, easy in and easy out! More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JERRY BRONSON
November 28, 2020

Great service and fair pricing, always go here for my oil change due to the tire rotation and multi point inspection they do, great group and would trust them!! More

by yuzsemak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
November 24, 2020

Took care of my personal concerns. Outperformed my expectations during the sale and service level. Provided timely updates and they finished the work on time. More

by haukekeenan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry bronson, Scott Nusbaumer, Sean Weaver
November 24, 2020

We have leased/ purchased several cars from Penske and always have a great experience! The staff is professional and pleasant and there is a great selection of vehicles. More

by Laurie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Nusbaumer
November 23, 2020

Timely and high quality service. We were given a quote and final price came in just below this. Will continue to have our vehicles serviced at Penske More

by Louis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
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