Penske Honda
Indianapolis, IN
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My experience was amazing ! The staff was absolutely fantastic. Highly recommend . Thank you to Mark Robinson for making my experience so great. The staff was absolutely fantastic. Highly recommend . Thank you to Mark Robinson for making my experience so great. More
Scott Hiller and Justin have been great to work with. After purchasing our 2012 F-150 we discovered major rust on the sill plates inter the retractable running boards & we’re working to resolve the iss After purchasing our 2012 F-150 we discovered major rust on the sill plates inter the retractable running boards & we’re working to resolve the issue. I’ll re-review after resolution. Scott Perry More
La atención fue magnífica. Mario me atendió muy bien. Realmente quedé complacido y satisfecho. Gracias a él hoy tengo mi primer carro como lo soñé Mario me atendió muy bien. Realmente quedé complacido y satisfecho. Gracias a él hoy tengo mi primer carro como lo soñé More
Most fun we have ever had while purchasing a vehicle and we have purchased several new vehicles !! I would recommend Penske Honda to anyone .Thanks for a great time . we have purchased several new vehicles !! I would recommend Penske Honda to anyone .Thanks for a great time . More
If we could put zero, I would. We bought a 2015 Nissan Quest from Penske for $14k, drove it for 7,000 miles, and, at our first oil change, the transmission now needs to be replaced We bought a 2015 Nissan Quest from Penske for $14k, drove it for 7,000 miles, and, at our first oil change, the transmission now needs to be replaced. Along with that the brake pads and rotors when sold also need to be replaced. There was a missing pin that the Nissan dealership said could have flown off one of the brakes while driving at any time. The internal computer system needed replaced and a belt was about to fail. Purchasing from a private party or buy here, pay here, I’d feel this situation is a more likely scenario. A reputable five star dealer is someone I put more trust in. Our mechanic said 70% of our issues should’ve been flagged for repair or told to a customer prior to purchase. We are now out a car, owe more money than what it’s worth in the current condition, and their response was sorry about your luck. This was our second purchase from Penske and have learned that loyalty has no value to do right by the customer. Go in for our first oil change and come out with a $13,000 bill. Simple math - we could’ve bought a new car. I will never trust them again and warn everyone to bring a mechanic with you before purchasing a used car. Lesson learned. Thanks Penske. More