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Penske Honda

Indianapolis, IN

4.8
500 Reviews

4140 E. 96th St.

Indianapolis, IN

46240

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Showing 500 reviews

August 12, 2020

Excellent job and very efficient. My visit was for an oil change and 2 recalls. They graciously replaced batteries in both remotes with no charge as well. More

by Alice
Recommend Dealer
Yes
Employees Worked With
Can't remember
Aug 12, 2020 -

Penske Honda responded

Alice, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

August 11, 2020

I had a dying battery and showed up at opening time and they took care of me quickly. Very impressed.always use them for service. More

by lmnazer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Aug 12, 2020 -

Penske Honda responded

Thank you for taking the time to share your great experience with Scott! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

August 09, 2020

normal mileage service it took a little longer for the service advisor to come to my car this time compared to other times.. I was surprised that the service only took a l More

by cajabrier
Customer Service
Recommend Dealer
Yes
Employees Worked With
Edward Matthews
Aug 09, 2020 -

Penske Honda responded

Thank you for the five-star review! It's great to know that your service went well and was quick! Please let us know if we can be of any further assistance.

August 08, 2020

Eric was very knowledgable. He explained the highlights of the CRV so I could understand them. There was no pressure. His pleasant personality impressed me. More

by Retiredsandy
Recommend Dealer
Yes
Employees Worked With
Eric Burlison
Aug 09, 2020 -

Penske Honda responded

Thank you for the great review. We will be sure to thank Eric for providing you with knowledgeable service. Let us know if there is anything else we can help you with. We look forward to working with you again.

August 08, 2020

Fantastic MIKE , found the trailer connection under dash SUPER. Parts tech also GREAT . Found all needed screen viewes for complete trailer brake connection. Service techs. ALL were fantastic. More

by TLCzuba
Recommend Dealer
Yes
Employees Worked With
Mike service expert electrical connections for trailer brakes
Aug 08, 2020 -

Penske Honda responded

We really appreciate your overall fantastic feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 07, 2020

Very helpful and accommodating. Great prices. Staff we worked with were willing to spend time with us and explain details of our purchase and vehicle features. More

by jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hiller, Adam and Isaac
Aug 07, 2020 -

Penske Honda responded

That's wonderful to see, Jerry! Thank you for your feedback and congratulations on your purchase!

August 07, 2020

Great place... clean and professional . Have bought several cars here without hassle. Service department excellent at resolving issues. Would recommend to all. Very pleasant atmosphere More

by jeffm
Recommend Dealer
Yes
Employees Worked With
All
Aug 08, 2020 -

Penske Honda responded

Hi Jeff, Sounds like you had a very efficient experiences in our Sales and Service Departments, that's exactly what we like to hear! Thank you for bringing your car to us at Penske Honda and we look forward to servicing your car again when needed.

August 06, 2020

excellent service! Timely, efficient and thorough. Fixed everything and didn’t have to wait long. Very courteous and followed health protocols. Also took care of prob More

by ridder1025
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Larios
Aug 06, 2020 -

Penske Honda responded

Thank you for the kind review! It's great to know that you received prompt and efficient service with us. Please let us know if we can be of any further assistance.

August 01, 2020

Great experience from initial contact with Tom Flack to closing the deal with James Schubert. Ease of utilizing the Costco Auto Program as well. Love my new CRV. Great improvement from last car. More

by Mkauer
Recommend Dealer
Yes
Employees Worked With
Tom Flack, James Schubert
Aug 02, 2020 -

Penske Honda responded

Thank you for the great review. We will be sure to thank Tom and James for providing you with excellent service and for helping you get your new CRV. Let us know if there is anything else we can help you with. We look forward to working with you again.

August 01, 2020

The people at Penske Honda were extremely professional and very knowledgeable about their inventory. Gary was a delight to work with and made the car buying experience hassle free. More

by Barbarichsue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Parish, Ed Lage
Aug 02, 2020 -

Penske Honda responded

Thank you for the amazing review. We will be sure to thank Gary for making the car-buying process easy and hassle-free. Let us know if there is anything else we can help you with. We look forward to working with you again.

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