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Penske Honda

Indianapolis, IN

4.8
511 Reviews

4140 E. 96th St.

Indianapolis, IN

46240

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Showing 511 reviews

July 16, 2020

Penske Honda Service was horrible. Josh Fink the Service Manager is a coward and will never call you back. Had an A/C issue on a newer Civic and had to go back twice in two months after 1500 repair. A/C w More

by Pete.sanchez
Recommend Dealer
No
Employees Worked With
Josh Fink
Jul 17, 2020 -

Penske Honda responded

Pete, We understand you have been in contact with the Service Manager, and this has been resolved. If you have any other comments, questions, or concerns, Mr. Fink will be happy to speak to you about this.

July 16, 2020

From start to finish Penske Honda staff was helpful, professional and gave great customer service! Some places make you feel “ignorant” about your vehicle and things that need to be done. I never felt t More

by Munoz Family
Recommend Dealer
Yes
Employees Worked With
Scott
July 15, 2020

Very prompt and professional service. My car was towed to Penske Honda on Saturday. Scheduled for repair (replace alternator) on Tuesday. However service got to it on Saturday and it was More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember
July 13, 2020

Quality and price are good, I think it is a safe car. I am satisfied with friendly your service. All my family bought a Honda car and will be it again in the future. More

by buenoskwak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Parish
July 11, 2020

Good experience and good service Nice inspection oil and Good experience and good service Nice inspection oil and filter change fantastic delivery time is perfect moreover following all safety protocols an More

by Khawerkhan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DCarson
Jul 12, 2020 -

Penske Honda responded

Thank you for the five-star review! It's great to know that you had a good service experience with us. Please come back to see us again in the future.

July 11, 2020

Tom Walker was very knowledgeable and great at showing us the different models.We took test drives in both pilot models and my wife liked the touring model even more than the toyota highlander we tried at an More

by ddcherry1957
Recommend Dealer
Yes
Employees Worked With
Tom Walker
Jul 12, 2020 -

Penske Honda responded

Thank you for the kind review! Tom was happy to assist you with everything. We will make sure to pass on your compliments to him! Please let us know if there is anything else that we can do for you.

July 11, 2020

The Service Department is outstanding! Pricing is fair and work quality is flawless. Service advisors Angel and Edward outstanding! Honestly, our experience at Penske has ALWAYS been fabulous. Honda and P More

by CRVfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel and Edward
Jul 12, 2020 -

Penske Honda responded

Thank you for the kind review! It's great to know that you had a wonderful experience with our Service Department.

July 10, 2020

From walking in the door till leaving everyone at penske Honda was outstanding and took care of everything keep up the good work and scott hiller is great definitely the best More

by Rangerscout89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott hiller
July 08, 2020

Staff was great. Welcome me upon arrival. Courtesy car wash was not go well. Customer service was great. I recommend for all. First experience happy.😀 More

by Abdul Riaz
Recommend Dealer
Yes
Employees Worked With
Dawn
Jul 09, 2020 -

Penske Honda responded

Abdul, thank you so much for your feedback! Dawn and our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 08, 2020

The service experience is always good. Angel Larios is exceptional with customer service. I drive 75 miles to go here. I bought my car here and will continue to do service here. More

by kristinrust
Recommend Dealer
Yes
Employees Worked With
Angel larios
Jul 09, 2020 -

Penske Honda responded

Hi Kristin, thank you for your kind review; we are happy to pass along your comments to the team here at Penske Honda! Thank you again for choosing us, and we hope to see you again soon!

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