
Penske Honda
Indianapolis, IN
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It was the first time I had taken my CRV for it's oil change and was pleasantly surprised at how easy it was. I took it in on a Saturday and didn't need to make an appoinment so I was able to run my Sat. change and was pleasantly surprised at how easy it was. I took it in on a Saturday and didn't need to make an appoinment so I was able to run my Sat. errands and work it around what was convenient for me. The service person who took my car was very courteous, told me about how long it would take (it took even less)and told me where I could be comfortable while waiting. When work was completed, service man answered all my questions and made me feel that I was a valued customer! More
Andy Mulligan made our purchase experience exceptional! He was a step above the other salespeople at competing Honda dealerships. Andy was half the reason we chose to purchase our vehicle from Penske. He w He was a step above the other salespeople at competing Honda dealerships. Andy was half the reason we chose to purchase our vehicle from Penske. He was extremely attentive and not "pushy," both of which were very important to me. More
Good service, friendly and knowledgeable sales person. Good service, friendly and knowledgeable sales person. Initial price (lease terms) offered was high, final agreed price was good, including a settl Good service, friendly and knowledgeable sales person. Initial price (lease terms) offered was high, final agreed price was good, including a settlement for the extra miles driven on the previous lease. More
I bought my Honda Fit at Penske and have continued to go back to their service department because they give good service and are always courteous and get the work done in a timely fashion. back to their service department because they give good service and are always courteous and get the work done in a timely fashion. More
Karen was very professional and very understanding that time was very valuable to us (I am 9 months pregnant and we also have a 3 year old). She was very responsive and we had all the details on price and time was very valuable to us (I am 9 months pregnant and we also have a 3 year old). She was very responsive and we had all the details on price and model picked out ahead of time. All my husband and I had to do was come in and pick out a vehicle and sign the paperwork. It was a very simple process. In addition, Penske had the best prices in our market. More
I am giving a high review, because the service was excellent. Don was excellent to work with, and was not pushy. We will definately refer people to him and plan to do business with Penske in the futur excellent. Don was excellent to work with, and was not pushy. We will definately refer people to him and plan to do business with Penske in the future. More
I was recognized when I came in and told someone would be with me in a moment, which there was. I needed to go to a restaurant across the street to meet my son and have lunch and someone drove me over, dropp with me in a moment, which there was. I needed to go to a restaurant across the street to meet my son and have lunch and someone drove me over, dropped me off, and then took my car back to have service done. I received a call during lunch that the car was done and an offer was make to pick me up, altho I didn't need that since DS was available. More
Our experience with Penski Honda was great! Our inquiry about a new van was answered immediately, the quote we were given was very reasonable as well was the amount given to us for our trade in. We felt S about a new van was answered immediately, the quote we were given was very reasonable as well was the amount given to us for our trade in. We felt Song Park was honest with us when we discussed with him our budget and the pros and cons of selecting a new vehicle. Song was able to get us the price we needed to obtain a new van. The process was efficient and all employees that we came in contact with were very friendly. More
Penske is the Best! From the time I decide to purchase my new car from Song Park he goes over and above to make sure that I am totally happy with my choices and the deal. Song is very meticulous in describin new car from Song Park he goes over and above to make sure that I am totally happy with my choices and the deal. Song is very meticulous in describing every function and option on each new car I've leased from Penske. My recent visit to the service department came on a Saturday. It was the first time I've tried going on a Saturday and was pleasantly surprised. Ryan greeted me and politely covered everything for the A16 service. He said how long it would take. We decided to go have breakfast and do some shopping. Ryan called in about 50 minutes - even quicker than we expected to let us know the car was ready for pick up. When we returned Ryan went over every aspect of the service and I felt he totally took care of us. I was extremely satisfied - as I always am with Penske service and the whole Penske experience. I am a customer for life! Bruce Scott Fischer More
We were impressed from the internet response all the way to when we drove off the lot with our new crv. Internet: Doyle sent me 3 prices msrp invoice and bottom line. I love that! When we arrived We were to when we drove off the lot with our new crv. Internet: Doyle sent me 3 prices msrp invoice and bottom line. I love that! When we arrived We were asked if we wanted some water ( it was hot!) We drove the CRV and then had my chevy looked at. In the trade I got more then I was wanting. The whole process took 2 hours. Best part NO Pressure! Doyle went over all the features of the CRV. Gave my wife a rose! and we shock hands and off we went! I have already suggested to a few friends to go see Doyle and Penske! Great experience! More