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Penske Honda of Ontario

Ontario, CA

4.9
3,172 Reviews

1401 Auto Center Drive

Ontario, CA

91761

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3,172 Reviews of Penske Honda of Ontario

August 24, 2023

Excellent customer service in service dept Alan helped me and kept me informed the whole time my car was in the shop. More

by Armida Sandoval
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan , Cathy Hernandez
Aug 25, 2023 -

Penske Honda of Ontario responded

Hello Armida, thank you so much for the awesome feedback and 5-star rating. We are glad to read that our Service Team helped, and kept you informed on the whole process. Your business is valued, and thank you for trusting us with your vehicle. It was a pleasure servicing you, please do not hesitate to reach out to us for any future needs at Penske Honda Ontario. Have a wonderful day!

August 23, 2023

I am so grateful to Penske Honda, especially Gregorio Trujillo, my sales representative. He helped me find exactly what I was looking for - a Honda CRV Hybrid Sport Touring. I love it! He showed me the m More

by kathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ham, Jaime Vaca
Aug 23, 2023 -

Penske Honda of Ontario responded

We are very pleased to have your amazing five-star review, Kathy. Our Sales Team is proud to know they helped you in finding the Honda CRV Hybrid Sport Touring. It makes us happy to read you were shown all the many cool features and how they work. Congratulations on your new vehicle and we are grateful to learn you had a wonderful experience here at Penske Honda Ontario. Thank you for your generous recommendation to us and we happily invite you to come back to see us again soon.

August 23, 2023

Great customer service from beginning to end of the process. The service is smooth and straighforward. More

by sandrachu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Medina, Anthony
Aug 24, 2023 -

Penske Honda of Ontario responded

Hi: I am delighted to be told that you had such a top-notch interaction with us. I very much appreciate your leaving this high report on DealerRater. We are here and ready to help with any of your future vehicle needs.

August 22, 2023

Dealership is easy to get to Service Advisors are knowledgeable. Service got my car returned to be as promised. More

by faerydust415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leena and Alan
Aug 23, 2023 -

Penske Honda of Ontario responded

Thank you for your kind feedback. We are so glad that our Service Team provided you with knowledgeable assistance at Penske Honda Ontario and it would be our pleasure to assist you again in the future.

August 22, 2023

The service was great our advisor Fred was fabulous. We will return for our scheduled services. More

by duckling1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
Aug 22, 2023 -

Penske Honda of Ontario responded

Thank you so much for this great feedback and 5-star rating. We are glad to read that our Service Team was able to provide a great experience on your visit. Your business is valued, and thank you for trusting us with your vehicle. If you ever need any assistance with your vehicle, please don't hesitate to reach out to us at Penske Honda Ontario.

August 21, 2023

The service representative was understanding excellent service. the teck was very honest I'm satisfied with Ontario honda dealership. More

by kbdetail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Martinez
Aug 22, 2023 -

Penske Honda of Ontario responded

Hello, we are so happy to learn that you're satisfied with the way our Service Team was understanding and honest on your visit. Thank you so much for taking the time to leave us this great review and positive rating. Your business is valued at Penske Honda Ontario, it was a pleasure to assist you!

August 20, 2023

Gia bravo (Service advisor and Tony ( mechanic ) they both did an amazing work on my car. The down time was very minimal and done right the first time. Great team work!!! This is the only place I will be More

by rrodriguez2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gia bravo
Aug 21, 2023 -

Penske Honda of Ontario responded

We understand that our customers are particular about the quality of automotive care they receive. Thank you for taking the time to write about your great experience with our Service Team. We're glad to learn that you left Penske Honda Ontario pleased with our high level of customer service and attentiveness. Your business is valued and thank you for trusting us with your vehicle!

August 20, 2023

We had a great experience at this dealership. We had spoken to Jonathan Carrasco about what we wanted and our limit on paying it and he was able to fulfill our wishes. More

by Ashley C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Carrasco
Aug 21, 2023 -

Penske Honda of Ontario responded

Thank you, Ashley! We take our reviews seriously here at Penske Honda Ontario and are delighted to learn about your visit and that you drove away with a great deal on your purchase. We appreciate your positive feedback! Our Sales Team is available should you require any extra help. Safe travels!

August 20, 2023

This dealership is great but the gal that helped me out was amazing , very polite young lady Aleena Maae. I was very satisfied with her help. Thank you Honda for having amazing people like her . More

by Larapatty75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leena Maae
Aug 21, 2023 -

Penske Honda of Ontario responded

Thank you for your amazing feedback and for choosing Penske Honda Ontario! We're happy we could help. Please let us know if you have any additional questions about the services you received.

August 20, 2023

Excellent customer service. My service was handled professionally . My service rep was knowledgeable and helpful. More

by Violet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leena
Aug 21, 2023 -

Penske Honda of Ontario responded

Hello Violet, thank you so much for taking the time to leave us this great review and positive rating. We are excited to read that our Service Team was knowledgeable, professional and helpful during your visit. It was a pleasure to work with you, and we hope to see you here at Penske Honda Ontario again in the future.

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