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Penske Honda of Ontario

Ontario, CA

4.9
3,172 Reviews
Call Dealership (909) 974-3800
View Awards

1401 Auto Center Drive

Ontario, CA

91761

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3,172 Reviews of Penske Honda of Ontario

August 16, 2023

When I reached the dealer the service associate came right up to great me and another one came out to check my car in they were friendly …. More

by jhaywood12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Report | Print
Aug 16, 2023 -

Penske Honda of Ontario responded

Hello, thank you so much for this review and 5-star rating. We are so happy to read that our Service Team was friendly, and assisted you as soon as you arrived at our dealership. Your business is valued and thank you for trusting us with your vehicle. If you ever need help with your vehicle in the future, please reach out to us at Penske Honda Ontario.

August 15, 2023

Eddy Reyes helped me with my my car and service. He is definitely a great help and would definitely recommend to others! More

by aubadd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Reyes
Report | Print
Aug 16, 2023 -

Penske Honda of Ontario responded

Thank you kindly for your recommendation and 5-star review! We are excited to know you had such a helpful experience with our team here at Penske Honda Ontario.Do not hesitate to reach out if there's anything else we can do for you.

August 15, 2023

Always receive great service at Penske Honda of Ontario. Ken Okimoto is always polite and very knowledgeable. More

by Shots54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Okimoto
Report | Print
Aug 16, 2023 -

Penske Honda of Ontario responded

We appreciate you taking the time to leave us a five-star review. It is pleasing to learn that our polite team was knowledgeable and delivered great service. Thank you for choosing Penske Honda Ontario. Take care.

August 14, 2023

Customer service was very, very good. Would keep us apprised of when it would be our time with the finance team More

by joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Report | Print
Aug 15, 2023 -

Penske Honda of Ontario responded

Hello Joe, we are glad to read you enjoyed great customer service working with our team at Penske Honda Ontario. Thank you so much for taking the time to appreciate our team and leaving us this positive five-star review. If you ever need help with your vehicle, please feel free to reach out to us.

August 13, 2023

Service experience was great. No pressure for additional service needed. Gave promotional rate as advertised. More

by Sharif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salam Elnasleh, Cathy Hernandez
Report | Print
Aug 14, 2023 -

Penske Honda of Ontario responded

Thank you for the positive review and 5 stars, Sharif. It is great to read that our Sales Team gave promotional rate as advertised, and did not pressure you for any additional service. We are happy you enjoyed your visit, we hope to service you again at Penske Honda Ontario again in the future.

August 13, 2023

My service department was GREAT! ! But the porter sucks. She went and got my car and when she pulled up, I heard her shift my gear to park! She was rough on my car!! I was not ok..wit More

by Leah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Report | Print
Sep 29, 2023 -

Penske Honda of Ontario responded

Hello Leah, Your feedback is important to us here at Penske Honda Ontario and I would appreciate the opportunity to speak with you to address your concerns with our Service Staff. Please reach out to me directly. Thank you, Kris Kratky General Manager Penske Honda Ontario (909) 974-3811 kkratky@socalpenske.com

August 13, 2023

Antonio martinez was an amazing help ! you have great people working there will be back soon!!!! More

by kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Martinez
Report | Print
Aug 14, 2023 -

Penske Honda of Ontario responded

We're so pleased to receive your perfect review and learn that you had an amazing visit working with the Penske Honda Ontario Team, Kim. If you need anything down the road, please let us know.

August 12, 2023

Service advisor Salam is very helpful, and he is one of the reason that’s we used Penske Honda service More

by Laura lorenzana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Salam
Report | Print
Aug 14, 2023 -

Penske Honda of Ontario responded

Hi Laura, thank you for your five-star review of Penske Honda Ontario. We are so glad that our Service Team was helpful during your visit and it would be our pleasure to assist you with anything else.

August 12, 2023

Professional and courteous service. Leena Maae attended me and was friendly but straightforward concerning what my service would entail. More

by Hannah I.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leena Maae
Report | Print
Aug 14, 2023 -

Penske Honda of Ontario responded

Hi Hannah, thank you so much for your kind feedback. We are so glad that you received courteous assistance from our Service Team at Penske Honda Ontario and we hope you take care.

August 12, 2023

10/10 recommend, Anthony Medina was great. He communicated with me and had my vehicle don’t in a timely manner. Thank you! More

by nessness3114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Medina
Report | Print
Aug 14, 2023 -

Penske Honda of Ontario responded

Hello, thank you for your kind review and recommendation! We are so glad that our Service Team provided you with a communicative and timely experience at Penske Honda Ontario and we would be honored to assist you again in the future.

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