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Penske Honda of Ontario

Ontario, CA

4.9
3,242 Reviews
Call Dealership (909) 974-3800
View Awards

1401 Auto Center Drive

Ontario, CA

91761

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3,242 Reviews of Penske Honda of Ontario

April 30, 2023

Perfect experience. Smooth transaction and no hassles. Wish every buying experience was like this. Highly recommended More

by john Mihovetz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron chen
Report | Print
May 19, 2023 -

Penske Honda of Ontario responded

Hi, John. Thanks for the five-star review. We are happy to learn the Team was able to provide a smooth transaction with no hassle. We hope you continue to choose Penske Honda Ontario for all your automotive needs. Take care!

April 30, 2023

My advisor did a great job explaining how the process and honest, very accommodating and well verse on the service needed to My CRV. He is great! Only thing is service do not have car wash. Antonio offe More

by ttlorenzo.services
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio martinez
Report | Print
May 19, 2023 -

Penske Honda of Ontario responded

Thanks for the five-star review. Here at Penske Honda Ontario, our Service Department strives to meet the needs and expectations of all our customers. We hope you continue to choose us for all your automotive needs. Take care!

April 30, 2023

The dealership is very good with serving the customers needs and understandings as well as providing excellence services. More

by Henry Lai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Poon , Cathy Hernandez
Report | Print
May 20, 2023 -

Penske Honda of Ontario responded

Hi, Henry. Thanks for the five-star review. Here at Penske Honda Ontario, we strive to meet the needs of all our customers. Will be sure to let the Team know about the excellent service they provided. We hope you continue to choose us for all your automotive needs. Take care!

April 29, 2023

The waiting time to have my car received was a little bit more than I would like. Once Fred jumped in and took care of my car everything was amazing. His service matches the great vibes he has. My car was More

by FRios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Wilson
Report | Print
May 20, 2023 -

Penske Honda of Ontario responded

We're glad you found our Service Department to be so helpful during your visit here at Penske Honda Ontario. We appreciate your feedback about the waiting time you experienced. If you have further automotive needs or questions, please reach out.

April 29, 2023

Efficient, responsive and courteous My experience with Derek Poon the service manager has been nothing but superlative over the years More

by drbarag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Poon
Report | Print
May 20, 2023 -

Penske Honda of Ontario responded

We are excited our Service Team was efficient, responsive, and courteous ensuring you had a great experience. Thank you for your positive review and for trusting us with all of your automotive needs. We are here if you need any further assistance here at Penske Honda Ontario.

April 28, 2023

I was very pleased with my first service experience at Penske thanks to Fred Wilson, service advisor. More

by rleeh01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Wilson
Report | Print
May 20, 2023 -

Penske Honda of Ontario responded

Our Service Team is overjoyed to read that you had an excellent experience here at Penske Honda Ontario. Please feel free to reach out if there is anything else we can do to assist you.

April 27, 2023

Excellent customer service! Friendly staff. Made the buying process painless. Definitely will buy from them again! More

by Jjrodiii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uday and Ryan
Report | Print
May 20, 2023 -

Penske Honda of Ontario responded

Hello, Penske Honda Ontario thanks you for your kind words and review regarding your visit with our Sales Team. It brings us joy to know that you experienced excellent customer service, friendliness, and a smooth buying process. We hope to assist you again in the future.

April 27, 2023

Fast and courteous and convenient service. I think the price is also very reasonable. Continue the good work. More

by Oliver Sagala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken
Report | Print
May 19, 2023 -

Penske Honda of Ontario responded

Hello Oliver, we appreciate your five stars and input. We're glad to learn that you are impressed with our Service Team. Thank you so much for being one of our valued customers, and we look forward to your next visit at Penske Honda Ontario.

April 27, 2023

The Service Department is outstanding. The Department is very responsive, kept us informed on the work being performed on our vehicle, and discussed all the options with us before proceedi More

by Themayorofupland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Medina
Report | Print
May 20, 2023 -

Penske Honda of Ontario responded

Hello, we are so grateful for your beaming review. Our Service Team strives to provide top-notch quality and care, so we are delighted to know that your visit was responsive and outstanding. Thank you for trusting us with your vehicle here at Penske Honda Ontario.

April 27, 2023

The young man who was my first contact repair was very courteous and helpful. Fred Wilson handled it from there on and was very courteous and knowledgeable. We got our car very quickly upon pickup and we More

by jerrypfalmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Wilson
Report | Print
May 21, 2023 -

Penske Honda of Ontario responded

We are excited to have you as a valued customer and receive your five-star review. Be assured that you can always expect that same level of automotive care from our Service Team, no matter what you need help with at Penske Honda Ontario.

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