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Penske Honda of Ontario

Ontario, CA

4.9
3,323 Reviews

1401 Auto Center Drive

Ontario, CA

91761

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3,323 Reviews of Penske Honda of Ontario

May 24, 2023

Gia was very good at explaining everything. She went beyond my expectations. I have never had anyone in a dealership explain and go over everything like she did. Dealerships should have more pe More

by mykidcan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gia
May 24, 2023 -

Penske Honda of Ontario responded

We are thrilled to learn that our team at Penske Honda Ontario went beyond your expectations while delivering a great experience, and were good at explaining everything. Thank you for leaving us this excellent review, we look forward to assisting you in the future.

May 24, 2023

Service tech person! Leena maae was amazing. She help me from the beginning to the end. Excellent customer service skills made me feel warm and welcomed when I walked in More

by wenstorm700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leena maae
May 24, 2023 -

Penske Honda of Ontario responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for your five-star review and for choosing Penske Honda Ontario.

May 24, 2023

We were taken cared of right away. Aaron Chen may be young but very knowledgeable. He answered all of our questions about features, engine, performance and anything that comes to mind. More

by Ella Concillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Chen
May 24, 2023 -

Penske Honda of Ontario responded

We are so thrilled to learn about how wonderful your experience was at Penske Honda Ontario with our Sales Department. Thank you for taking the time to leave us a five-star review. We look forward to working with you again in the future.

May 24, 2023

Fred was very kind and cheerful. Make me feel good. This was a second visit with same service. They didn't keep appointment time. So I had to comeback for same service. More

by Connie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred, Cathy Hernandez
May 25, 2023 -

Penske Honda of Ontario responded

Thank you for the great rating and review, Connie. We are happy to see our Service Team at Penske Honda Ontario was very kind and provided quality service during your visit. We thank you for your business.

May 23, 2023

Very clean areas, coffee, tv and comfy chairs. Friendly and knowledgeable employees that will answer any questions you have. Reliable service!! More

by lrosales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Okimoto
May 23, 2023 -

Penske Honda of Ontario responded

Thank you for the glowing review. Our team here at Penske Honda Ontario is proud to read that you had a friendly and knowledgeable experience with us. If our team can do anything else to assist you.

May 23, 2023

Kind, respectful and helpful to customers. The waiting time is good . Asked always if we need help. More

by Fe
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frederick Wilson
May 24, 2023 -

Penske Honda of Ontario responded

Hi, and thank you for your wonderful review. It makes us happy to read that our team here at Penske Honda Ontario was kind, respectful, and helpful throughout your visit. We are always happy to help.

May 22, 2023

Very satisfied with my visit and buying my daughters a 2023 honda accord sport hybrid car I highly recommend this dealership Rico the salesman give us an excellent service always was there for us very r More

by Manuelavena
Recommend Dealer
Yes
Employees Worked With
Rico salesman, Cathy Hernandez
May 23, 2023 -

Penske Honda of Ontario responded

We are excited to read that our Sales Team was respectful and helpful, ensuring you had a great experience. Thank you for your excellent review, recommendation, and congratulations on your daughter's new 2023 Honda Accord Hybrid Sport. Let us know if you need any further assistance here at Penske Honda Ontario.

May 22, 2023

Great place. Car was done very quickly. Ken is the best in the service department. Went above and beyond More

by Tomthebomb2472
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken o
May 22, 2023 -

Penske Honda of Ontario responded

Hi Tom. Our Service Team is so happy to learn that you were pleased with our fast work on your vehicle, and that we were able to go above and beyond during your experience here at Penske Honda Ontario. Thank you so much for leaving us this excellent review.

May 21, 2023

Quick, reasonable, well knowledged, clean, customer friendly, friendly, service techs knowledgeable and friendly, customer friendly More

by daddybob702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
May 22, 2023 -

Penske Honda of Ontario responded

We are excited to read that our Service Team was friendly, quick, and knowledgeable ensuring you had a great experience. Thank you for your positive review and for trusting us with your automotive needs. Let us know if we can be of any further assistance here at Penske Honda Ontario.

May 21, 2023

There was a problem after the oil change and they corrected it promptly. I am very satisfied with the way they followed up and dealt with the problem. More

by Chiuvmw2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lina
May 22, 2023 -

Penske Honda of Ontario responded

Thank you for your excellent review! We appreciate your feedback. We are glad that we were able to make the corrections needed for your oil change. We're glad to know that you're very satisfied with how we followed up and handled the situation. Your satisfaction is important to us here at Penske Honda Ontario, and we always strive to provide exceptional service. We appreciate your support and look forward to serving you again in the future.

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