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Penske Honda of Ontario

Ontario, CA

4.9
3,172 Reviews

1401 Auto Center Drive

Ontario, CA

91761

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3,172 Reviews of Penske Honda of Ontario

February 26, 2023

Excellent customer service fast and efficient and work is done in a timely manner everytime More

by LASTELLEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leena maae
Feb 27, 2023 -

Penske Honda of Ontario responded

We are pleased to see that your experience with us was worth a 5-star review! We at Penske Honda Ontario are thrilled to see you found your visit to contain excellent customer service, along with fast and efficient work which was done in a timely manner. If you need anything else, don't hesitate to reach out to us. Have a wonderful day.

February 26, 2023

The staff were pleasant and attentive. However Fred Wilson was awesome. Right from pulling up with my vehicle our conversation was like I was talking to a trusted friend. Even when I broug More

by Daniel Arellano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Wilson
Feb 28, 2023 -

Penske Honda of Ontario responded

Hi Daniel - For you to say "You have a 5 STAR + employee here. " makes our day! We are so pleased that our team gave you the attention you needed to make your experience a positive one! Thank you for such a fantastic rating and review of our Service Team. All of us at Penske Honda Ontario are grateful for your business and wish you safe driving ahead.

February 26, 2023

Fred in Service is amazing! He was very friendly and helpful. I will definitely be back! Thank you, Fred! More

by ZEPFOREVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
Feb 27, 2023 -

Penske Honda of Ontario responded

Thank you for taking the time to leave us this 5-star review. We sincerely appreciate your business and that you chose Penske Honda Ontario for your service needs. If you need further assistance, give us a call. Have a wonderful day.

February 25, 2023

I had a great experience. The manager and sales associate were very knowledgeable. They even drop me at Wells Fargo so I can go get the check. Extremely courteous and down to More

by Drnorrismorrison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Feb 26, 2023 -

Penske Honda of Ontario responded

Thanks for the rating and reviewing us 5 stars. We're pleased to learn that our Sales Team continues to be great at what they do. Have a wonderful day from all of us at Penske Honda Ontario.

February 25, 2023

First time at Penske Honda dealership for my Civic 4 wheel alignment. Work completed within estimated time. Provided alignment results and free vehicle health inspection report. Excellent experience. More

by JJSS168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Medina
Feb 25, 2023 -

Penske Honda of Ontario responded

You deserve nothing but the best. We're grateful to receive your five-star rating and review. Our Service Team is pleased to know you were satisfied with the quality care you received from Penske Honda Ontario.

February 25, 2023

They always take care of my needs. My Service Advisor and the Staff are totally Professional. More

by Untilthefinish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Poon
Feb 25, 2023 -

Untilthefinish responded

My service advisor Derek Poon is pleasure to work with… treats me the the upmost respect and communicate all I need to know about my vehicle. The dealership and waiting area are always clean and comfortable

February 22, 2023

The staff was very friendly and accommodating to my needs. I appreciated their professionalism and the way they explained every step of the process with ease. More

by Jorgemaganajr16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Hector
Feb 22, 2023 -

Penske Honda of Ontario responded

It is nice to see such a positive rating and review about your experience with us. We are elated with how friendly and accommodating our team was during your visit with us! A sincere thank you for sharing your feedback, and for choosing us. All the best! -Penske Honda Ontario

February 22, 2023

Customer service was good. Made an appointment and was in and out. Only problem was our extended warranty was overlooked and we were overcharged. We did get reimbursed for over More

by Jpplion200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Wilson
Feb 23, 2023 -

Penske Honda of Ontario responded

Thank you for sharing your positive rating and review about our Service Team here at Penske Honda Ontario. We are always looking for feedback to find ways to better serve our customers. Please let us know if there is anything else we can do for you.

February 21, 2023

Very friendly and professional. Especially they understand customers concern and needs. As for cost of service, extremely customer friendly. More

by davidchok2004
Recommend Dealer
Yes
Employees Worked With
Derek
Feb 21, 2023 -

davidchok2004 responded

Thank you

Feb 21, 2023 -

Penske Honda of Ontario responded

Hello David, we are happy to see you had a friendly and professional experience at Penske Honda Ontario. It is wonderful to learn that your concerns and needs were understood, we are glad we could help. Thank you for your great review and rating, it would be an honor to assist you with any future needs.

February 20, 2023

The Service Experience was great and Mr. Salam took a good care of the car! More

by G
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Salam
Feb 20, 2023 -

Penske Honda of Ontario responded

We are glad you enjoyed a great experience working with our Service Team at Penske Honda Ontario. Thank you for your positive review and trusting us with your vehicle. We are here if you need any further assistance.

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