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Penske Honda of Ontario

Ontario, CA

4.9
3,223 Reviews
Call Dealership (909) 974-3800
View Awards

1401 Auto Center Drive

Ontario, CA

91761

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3,223 Reviews of Penske Honda of Ontario

November 10, 2022

Staff was friendly and professional. I was confident they would take car of the issues with my car. More

by Raquel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken OKimoto
Report | Print
November 10, 2022

Excellent and speedy service, got last minute appointment with no problem, Gia verified coverage without me asking, thanks. More

by gabyjba
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gia
Report | Print
November 09, 2022

Penske Ontario is a very friendly place to visit with very helpful staff and nice More

by Dominiquenewby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Medina
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November 08, 2022

Penske Honda has a great atmosphere that includes comfortable seats, free coffee, and workstations. There are vending machines to grab snacks . More

by Miss Carter
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
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November 07, 2022

Friendly service. Professional attitudes. Kind staff. This is the second time I purchase a car from this dealer and these are the reasons I returned. Thank you, Penske More

by Jc52484
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan and Yesenia, Cathy Hernandez
Report | Print
Nov 08, 2022 -

Penske Honda of Ontario responded

We're glad to learn that our Sales Team provided you with a professional and pleasant purchase experience for the second time! Enjoy your new car and please reach out to Penske Honda Ontario if we can be of further assistance. Happy driving!

November 06, 2022

The service advisor Frederick Wilson was very helpful. He got to us with and explained what was wrong with the car . I would definitely recommend going with him. More

by Luis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Report | Print
Nov 06, 2022 -

Luis responded

👍🏽👍🏽

Nov 08, 2022 -

Penske Honda of Ontario responded

Luis, thank you for your positive review! We're glad our Service Team provided you with a knowledgeable and helpful experience. If you need auto-related assistance in the future, please don't hesitate to reach out to us here at Penske Honda Ontario.

November 06, 2022

Once upon a time they use to wash my car and vacuumed the inside. The last couple of times this has not been sone More

by Angel48rn2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Report | Print
Nov 08, 2022 -

Penske Honda of Ontario responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about your overall service experience. Would you mind reaching out to me directly? I look forward to speaking with you. Best Regards, Kris Kratky General Manager Penske Honda Ontario (909) 974-3811 kkratky@socalpenske.com

November 06, 2022

Fred was very pleasant to work with. He made me feel very comfortable in going in to get my car serviced More

by Mariaeleon70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Report | Print
Nov 08, 2022 -

Penske Honda of Ontario responded

We're happy to learn that our Service Team provided you with an efficient and pleasant experience during your recent visit. We hope you continue to choose Penske Honda Ontario for your automotive needs.

November 06, 2022

I drive 1 hr to Penske Honda and because of Derek Poon he provides exceptional customer service. He communicates very well! More

by Ana C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Poon
Report | Print
Nov 08, 2022 -

Penske Honda of Ontario responded

Ana, thank you for letting us know that our staff provides you with exceptional customer service and support. We value you as a customer and look forward to your next visit with us here at Penske Honda Ontario.

November 06, 2022

The staff at the service desk were helpful helping me get the right serves done to my vehicle More

by Work car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Nov 08, 2022 -

Penske Honda of Ontario responded

We're happy to learn our Service Team provided you with quality service and support during your recent visit. We hope you continue to choose Penske Honda Ontario for your automotive needs.

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