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Penske Honda of Ontario

Ontario, CA

4.9
3,225 Reviews
Call Dealership (909) 974-3800
View Awards

1401 Auto Center Drive

Ontario, CA

91761

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3,225 Reviews of Penske Honda of Ontario

October 11, 2022

I came in for a state mandated recall repair. The service team got right to work and I was back on the road about 3 hours later. More

by ldawgg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Maae, Cathy Hernandez
Report | Print
Oct 12, 2022 -

Penske Honda of Ontario responded

Hello. Penske Honda Ontario is delighted to learn our Service Team immediately began the work for your recall, and you were back on the road within three hours. We are glad that you were satisfied with our service.

October 11, 2022

Excellent customer service they are very nice and they get the job done fast and correct More

by Leosalex605
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leena , Cathy Hernandez
Report | Print
October 10, 2022

Experience was excellent. My Honda person saw me right away and notified me when car was almost ready and when ready. Also answered my questions. More

by tstruwe3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Report | Print
Oct 11, 2022 -

Penske Honda of Ontario responded

We enjoy having you as a valued customer and look forward to providing you with the same level of service in the future. We hope to see you again at Penske Honda Ontario.

October 10, 2022

Service technician was straight forward and knowledgeable. Very cordial and professional. Great experience. I’ll be back! More

by Toddap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of the persons name
Report | Print
Oct 11, 2022 -

Penske Honda of Ontario responded

We here at Penske Honda Ontario are thrilled to learn you had a great experience. We are also glad to know our Service Team was not only straightforward and knowledgeable but cordial and professional as well. We look forward to welcoming you back.

October 06, 2022

I am satisfied with the dealer as I have been coming here for years. What I did not like is that the service invoice indicates they checked my windshield wipers, that is not accurate because my windshield wi More

by MsDreaJ
Recommend Dealer
Yes
Employees Worked With
Derek Poon
Report | Print
Oct 06, 2022 -

Penske Honda of Ontario responded

Hi, Thank you for bringing this to our attention. I would like the chance to speak with you to learn more about your service experience regarding your windshield wipers. Can you please reach out to me directly? I appreciate your time! Kris Kratky General Manager Penske Honda Ontario (909) 974-3811 kkratky@socalpenske.com

October 06, 2022

Very friendly service advisor leana was awesome made us feel comfortable friendly on time with vehicle More

by Mark.franco92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leana service advisor
Report | Print
Oct 06, 2022 -

Penske Honda of Ontario responded

Hello. Penske Honda Ontario is happy to read that you felt comfortable during your visit and that our Service Team performed a timely service. Thank you for this great review.

October 06, 2022

The Honda team was very nice and helpful. They offered us what we were looking for 2023 Honda Odyssey Sport I will recommend my family and friends. Thank you More

by la4hire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uday , Cathy Hernandez
Report | Print
Oct 07, 2022 -

Penske Honda of Ontario responded

Hello! Our helpful and attentive Sales Team works hard to ensure our customers leave Penske Honda Ontario with what they want. We're glad you're happy with the way we do business here. Thank you for recommending us to your family and friends. Enjoy your day!

October 03, 2022

The team work together to make your experience run smoothly. Very courteous, knowledgeable, and fast. More

by esthergarcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Report | Print
Oct 03, 2022 -

Penske Honda of Ontario responded

Thank you for choosing Penske Honda Ontario. Our team is always here to provide you with a courteous, knowledgeable, and overall smooth experience. Until next time.

Oct 04, 2022 -

esthergarcia responded

Thank you 😊

October 02, 2022

Showed up early for my appointment by 2 hrs , ms Gia was welcoming and profesional my vehicle was finished in about an hour . Was great! More

by robertofraire806172
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gia Bravo, Cathy Hernandez
Report | Print
Oct 03, 2022 -

Penske Honda of Ontario responded

Thank you for the great review. We are happy to know that our Service Team provided you with a professional and quick service appointment. Let us know if there is anything else we can help you with. Penske Honda Ontario is here for you.

October 02, 2022

I always have a pleasant experience at penske Honda service dept. Derek is always helpful. More

by lopezdingos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Poon
Report | Print
Oct 03, 2022 -

Penske Honda of Ontario responded

Thank you for choosing Penske Honda Ontario for your servicing needs. Our Service Team is always here to provide you with any work you require. You can always expect a pleasant experience from us.

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