
Penske Honda of Ontario
Ontario, CA
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3,226 Reviews of Penske Honda of Ontario
I have purchased 3 cars from penske because of the service department. It's easy fast and techs are always so friendly and helpful. I'm car is serviced only at penske for everything from oil changes t service department. It's easy fast and techs are always so friendly and helpful. I'm car is serviced only at penske for everything from oil changes to repairs. I don't know why anyone would choose anyone else. Love the fact that the service department calls me when my car is due for oil changes. Best part of all is the dealer is open on the weekends even for extended warranty issues. More
My service advisor Derek Poon is pleasure to work with… treats me the the upmost respect and communicate all I need to know about my vehicle. The dealership and waiting area are always clean and comfortab treats me the the upmost respect and communicate all I need to know about my vehicle. The dealership and waiting area are always clean and comfortable. More
Service Advisor Dereck Poon provided excellent customer service, friendly, clear communication to explain the car service required per manufacturer’s maintenance as well as customer concern regarding car service, friendly, clear communication to explain the car service required per manufacturer’s maintenance as well as customer concern regarding car malfunctioning light signal blinker to be corrected. Mr. Poon provided a thorough explanation based on the checklist of repair service completed.I observed that the service attendant who checked in my 2 cars for service demonstrated excellent working relationship and technical skills to communicate with Service Advisor Dereck Poon. I have been a regular customer with Mr. Poon, but such direct observation is truly outstanding customer service which makes me feel confident that I will have a good car service! More