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Penske Honda of Ontario

Ontario, CA

4.9
3,186 Reviews

1401 Auto Center Drive

Ontario, CA

91761

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3,186 Reviews of Penske Honda of Ontario

May 07, 2022

Great quick same day service , got it done on time as promised will highly recommend More

by foceguera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
May 08, 2022 -

Penske Honda of Ontario responded

Hi there, Thank you for your recommendation and we are happy to know about your timely service experience. At Penske Honda Ontario, we look forward to working with you again.

May 06, 2022

Service provider was very helpful professional and attentive. They also got me out earlier then expected! More

by menaceonthemic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
May 07, 2022 -

Penske Honda of Ontario responded

Hello. We appreciate your review and five-star rating. We are pleased you were able to experience our very helpful, professional, and attentive Team here at Penske Honda Ontario in such a quick manner. We anticipate your next arrival. Have a nice day.

May 06, 2022

The rear lift gate on my 2013 Honda Odyssey suddenly failed, and Penske Honda of Ontario quickly fixed it along with a couple of other minor repairs. My service manager, Leena Maae, was very professiona More

by Tom Leininger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leena Maae
May 07, 2022 -

Penske Honda of Ontario responded

Hello Tom, thank you for trusting us with your vehicle repairs. We are delighted to see that your experience here with our very professional, helpful, and communicative Service Team was a great one. We look forward to having you back. You are greatly appreciated here at Penske Honda Ontario.

May 06, 2022

Very nice and helpful young lady and I got to say it was a fast service I would go back 😊 More

by Ale Madrigal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lena Maae
May 07, 2022 -

Penske Honda of Ontario responded

Good morning, Ale. We thank you for you and your business here with us at Penske Honda Ontario. We greatly appreciate the positive feedback concerning our very nice and helpful Team. We look forward to seeing you again. Take care.

May 05, 2022

Fred was Excellent Great customer service Phill was great and honest With our questions we had More

by Sanchez73.ja
Recommend Dealer
Yes
Employees Worked With
Fred and phill , Cathy Hernandez
May 05, 2022 -

Penske Honda of Ontario responded

Thank you for your perfect star rating. We appreciate your business and hope to see you back at Penske Honda Ontario.

May 04, 2022

The service person I had was very communicative and polite. She kept me updated on my service and I appreciate that. More

by Brendawithey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
May 05, 2022 -

Penske Honda of Ontario responded

Brenda, we are glad to learn of the positive experience that you had with our team. It's great to know that our Service Department kept the lines of communication open during your visit. Thank you for choosing Penske Honda Ontario.

May 03, 2022

Thing’s went well. Everyone presented as cordial and professional. Service was completed in a timely manner and service results explained well by Lena. A phone call was More

by Jonnieruss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenna
May 04, 2022 -

Penske Honda of Ontario responded

We strive for a high level of customer satisfaction in all aspects of our dealership here at Penske Honda Ontario. Reviews like yours help us to continually improve to be the best.

May 03, 2022

Very friendly, easy experience. Wilson is awesome and a true professional. Wait was a little longer than I expected, but again it was a pleasant atmosphere. More

by Opperez34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Wilson
May 04, 2022 -

Penske Honda of Ontario responded

Thank you for your high star rating. We're happy to see that your experience with our team here at Penske Honda Ontario was excellent! We strive to deliver a great experience to all of our valued customers. We hope to see you again soon!

May 02, 2022

The attention from the moment one calls on the phone is very good and the attention of the representative who assisted me was excellent and professional and they made the repairs on my Pilot quickly and wi More

by Francisco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
May 02, 2022 -

Penske Honda of Ontario responded

Thank you, Francisco, for your helpful review on our Sales Team and Service Team here at Penske Honda Ontario. We strive to be excellent and professional towards our customers. Our Service Team is happy to see that the repairs on your Pilot were made quickly and that they were taken care of with excellent quality. Thank you for your five-star rating.

May 01, 2022

Penske Honda Service Department staff are professional, efficient, and compassionate to me. My experience is always positive. More

by 65Topaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Poon
May 02, 2022 -

Penske Honda of Ontario responded

We appreciate the outstanding review and feedback that you have left for our team. It is great to know that our Service Department is treating our customers with professionalism and compassion on their service visits. Anytime you have automotive needs, the Penske Honda Ontario Team will be ready to assist you.

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