Back

Penske Honda of Ontario

Ontario, CA

4.9
3,358 Reviews

1401 Auto Center Drive

Ontario, CA

91761

Directions

By Type

3,358 Reviews of Penske Honda of Ontario

August 09, 2022

Quick, efficient, and friendly. Did what they said they would do in the timeframe given. More

by zaxman69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred, Stephen, and Lena
August 09, 2022

Apond arrival, I had a airbag recall and as soon as I showed up SALAM greeted me with a beautiful smile and addressed my concerns. Thank you SALAM, YOUR THE BES6 More

by Lnlopez57
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Salam
August 09, 2022

Los empleados son muy amables. A mi esposo y a mi nos gusta llevar siempre el carro para que le hagan el servicio que ocupa. More

by mdrmunguia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Wilson
August 09, 2022

Everyone is super professional, it was a very nice experience, it took them 3 hours to fix my air bags, it was nice to know I’ll be safe. More

by indiraserna80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
August 08, 2022

Great friendly service, efficient and truly the helpful Honda guys! Fixed my Honda Accord within one day! More

by velvetbrooklyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gia
August 08, 2022

This was my first experience at the Service Department. I had a very good experience. Initially I felt a bit slighted in my wait to be spoken to. But the Tech representative was very gracious and brought q More

by dgaunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee a Maae
August 07, 2022

Our service representative was very nice and explained everything to me in detail and she not pressure me into doing anything just provided me options. I loved that! More

by Tbianna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leena
Aug 09, 2022 -

Penske Honda of Ontario responded

Thank you for your positive feedback, Tbianna! We're glad to learn our Service Team provided you with a knowledgeable and professional service experience. We hope to be of service to you again here at Penske Honda Ontario.

August 07, 2022

I had a very fast and pleasant service on my car. Wish they would have washed my car like they said they were going to, but everything else was great. Leena was extremely pleasant to work with. More

by Myqtpie28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leena Maae
Aug 08, 2022 -

Penske Honda of Ontario responded

Hello, We are pleased to know that you enjoyed a fast and overall pleasant service experience. Your feedback is important to us here at Penske Honda Ontario, and if you would like to discuss the carwash in question, please reach out to me directly. Thank you, Kris Kratky General Manager Penske Honda Ontario (909) 974-3811 kkratky@socalpenske.com

August 05, 2022

Always excellent service from Derek Poon in the service department. I always take my car to him because he’s someone I trust. Hard to find people like him nowadays. More

by Mkyb66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Poon
Aug 05, 2022 -

Penske Honda of Ontario responded

Hello, here at Penske Honda Ontario, we are so glad we can be the place you trust. Thank you so much for this incredible review.

August 03, 2022

We had an appt for service at 11am. Arrived at 10:45 & was told it would be 1.5 hours. We waited. At 12:15 we were told our car was next to be serviced. I asked why have an appt if it d More

by Cheri.bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Wilson
Aug 04, 2022 -

Penske Honda of Ontario responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Honda Ontario and would like the opportunity to discuss the wait time during your service appointment. Please reach out to me directly. I look forward to hearing from you. Kris Kratky General Manager Penske Honda Ontario (909) 974-3811 kkratky@socalpenske.com

...
192
...