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Penske Honda of Ontario

Ontario, CA

4.9
3,618 Reviews

1401 Auto Center Drive

Ontario, CA

91761

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3,618 Reviews of Penske Honda of Ontario

August 31, 2026

I was well served at Penske honda of Ontario. .The salesman was Ethan Kratky. He was very nice and helpful. I bought a 2026 honda accord se. He was able to answer all my questions. I would give More

by Smith3647e
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Kratky, John Ham, Amit Chapra
Aug 31, 2026 -

Penske Honda of Ontario responded

Thank you for sharing your experience with our team at Penske Honda Ontario. We appreciate your feedback about your 2026 Honda Accord SE purchase. If you have any other questions, feel free to reach out.

August 31, 2026

Very polite and respectful. They are professional and willing to take care of their customers. More

by rheomekim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ismael
Aug 31, 2026 -

Penske Honda of Ontario responded

Thank you for your feedback. We appreciate your recognition of our team's professionalism at Penske Honda Ontario.

August 31, 2026

The people are very nice and professional. However I did not like when you had a set price the salesperson came back with the contract with a different price. They added optional items to cont More

by Bereal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ham, Amit Chapra
Sep 02, 2026 -

Penske Honda of Ontario responded

Hello, Thank you for your feedback. The additional products presented during the purchase process are completely optional and are offered to every customer for consideration. Customers can choose to purchase any, some, or none of them. Our Finance Department also reviews available protection and maintenance options before the purchase is finalized. At no time is a customer required to purchase these products, and declining them does not affect the agreed-upon price of the vehicle. Please contact me if you have any questions or would like to discuss this further. Kris Kratky President & General Manager Penske Honda (909) 974-3811 kkratky@socalpenske.com

August 28, 2026

Ismael and Ronald were exceptional and deserve raises and/or a bonus!! I will recommend your dealership because of their professionalism and outstanding customer service! More

by Fathofive
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amit Chapra
Aug 29, 2026 -

Penske Honda of Ontario responded

Thank you for recognizing our team's professionalism and service. We appreciate your recommendation of Penske Honda Ontario. Please contact us directly if you have any concerns to discuss.

August 25, 2026

Extremely professional manager service section. I am glad getting service for my car. Proud of the manager. More

by sayed40sha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ham, Amit Chapra
Aug 26, 2026 -

Penske Honda of Ontario responded

Thank you for your feedback. We appreciate your recognition of our service department. Penske Honda Ontario values your support.

August 25, 2026

I like Penske Honda, the service department and the service advisor , name Gia Bravo took care my oil change and recall update and she’s really nice, polite, kind-and helpful and explain everything to More

by Mored75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Gia Bravo and mechanic Gabriel
Aug 26, 2026 -

Penske Honda of Ontario responded

We appreciate your detailed feedback about our service department and the waiting area. Thank you for choosing Penske Honda Ontario for your oil change and recall update. We're glad our team could assist you.

August 23, 2026

My service visit was outstanding. All of my concerns were identified and addressed to my satisfaction. Daniella Gutierrez, my Service Advisor was friendly and very informative More

by banksfoto99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniella Gutierrez
Aug 24, 2026 -

Penske Honda of Ontario responded

Thank you for sharing your experience. We're glad our team addressed your concerns clearly. Penske Honda Ontario appreciates your feedback.

August 23, 2026

Working with Gregorio was so peaceful and not rushed to find the perfect car to fit our budget. So happy with the Honda in an Ontario instead of the one in Corona. Thank you. More

by Uraqt12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregorio Trujillo
Aug 23, 2026 -

Penske Honda of Ontario responded

We appreciate your feedback about your experience with our team at Penske Honda Ontario. We're glad to hear you found the right car within your budget. Thank you for choosing us.

August 21, 2026

Fred Wilson was great! Fast service. I will be taking my car back in the future. More

by jnading22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Wilson
Aug 22, 2026 -

Penske Honda of Ontario responded

Thank you for your feedback on our fast service. We appreciate your future visits to Penske Honda Ontario.

August 21, 2026

Very good service and the service representative was very polite, friendly and professional his name was Antony Medina More

by Khaled Abdulhadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antony Medina
Aug 21, 2026 -

Penske Honda of Ontario responded

Thank you for recognizing our team's professionalism and service. We appreciate your feedback at Penske Honda Ontario.