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Penske Honda of Ontario

Ontario, CA

4.9
3,187 Reviews

1401 Auto Center Drive

Ontario, CA

91761

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3,187 Reviews of Penske Honda of Ontario

March 11, 2021

This is the 1st time I have taken my car to Penske Honda for service. Derek was very helpful and accommodated my needs. I was so happy with the service that I brought my other Honda to him that week to take More

by mike_brotherton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Poon, Cathy Hernandez
March 10, 2021

Upon arriving, facility was very clean and well organized. Staff was very friendly. Service was quick and easy. Salam was very responsive to all the questions I had given. More

by ttran1703
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salam Elnasleh
March 10, 2021

All Staff members are eager to help in very polite way, also look like service system is very well organized. I would say this dealer is very trustful, I always feel comfort whenever I bring my car here. More

by joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Trible
March 10, 2021

David was amazing and showed exceptional customer service. He made it’s easy for me to understand.My visit was pleasant with his positive attitude. More

by Brenava87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Trible
March 10, 2021

I purchased my car in 2016. This establishment is great. All the staff is professional and demonstrates a high level of customer service. I trust them with my car. I recommend Penske for a new vehicle and s More

by Patricia Pantoja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Okimoto, Cathy Hernandez
Dec 17, 2021 -

Patricia Pantoja responded

Everyone is great at this establishment. Keep up the good work.

March 10, 2021

My Service experience with Mr Poon was excellent and professional.Awesome,but only I can not afford the total service estmimate for my car. Still Mr Poon gave me a pretty 🤩 cool discount next time I’m More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
March 10, 2021

Excellent service. Fast and very friendly The person Excellent service. Fast and very friendly The person that help me made me feel very welcome and explain all details of service that was done ti my More

by pattynicholls1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of his name, Cathy Hernandez
March 08, 2021

Had a great experience. My service representative, Ken Okamoto, was awesome. He even predicted when my car would be ready to the minute! Will definitely return. More

by mjsinkwich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Okimoto
March 08, 2021

David was extremely friendly and helpful on my visit to honda! He even took the time to help me fix my Apple CarPlay in my car. More

by Rubi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Trimble
March 06, 2021

Salam elnasleh was very friendly and helpful in the service department. He answered all of my questions and was super quick with the service as I waited in the lobby for my car More

by LisaRenee2491
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salam elnasleh
Mar 07, 2021 -

Penske Honda of Ontario responded

Lisa, Your review made us smile. We love hearing that our employees, such as Salam, are going above and beyond for our customers & delivering reliable service. Until we see you next again at Penske Honda of Ontario, we will be sure to keep up our timely services and courteousness.

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