
Penske Honda of Ontario
Ontario, CA
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3,166 Reviews of Penske Honda of Ontario
The associate who helped me was David. Very friendly and helpful in getting my issues resolved. Even caught an item I forgot about and had it repaired saving me another trip. He also had a couple recall is helpful in getting my issues resolved. Even caught an item I forgot about and had it repaired saving me another trip. He also had a couple recall issues addressed which I greatly appreciated. More
The honda dealership waswell organized -A waiting area with TV as well as distance and space wss provided. --My car was ready when oromised. Thank you with TV as well as distance and space wss provided. --My car was ready when oromised. Thank you More
We were help by Salam Elnasleh Penske Honda. Salam always has the answers to our questions with a nice smile and very positive attitude!! We tucked our Honda Accord for a recall. has the answers to our questions with a nice smile and very positive attitude!! We tucked our Honda Accord for a recall. More
Excellent service experience. Friendly and helpful. I had a daytime running LED headlight that went bad and the service department took care of the problem and performed and oil change and service. a daytime running LED headlight that went bad and the service department took care of the problem and performed and oil change and service. More
Great service! All staff was helpful and made the process a little easier! Would recommend this dealership to others looking to buy :) Gregorio helped us find the perfect car, Jaime worked with us to find th a little easier! Would recommend this dealership to others looking to buy :) Gregorio helped us find the perfect car, Jaime worked with us to find the perfect price and Robinchaw explained paperwork and was extremely friendly and helpful! More
Car shopping has been a nightmare, but that all changed. Car shopping has been a nightmare, but that all changed. Thank you to Penske Honda of Ontario. These folks go above and beyond with providing exce Car shopping has been a nightmare, but that all changed. Thank you to Penske Honda of Ontario. These folks go above and beyond with providing excellent world-class customer service! Keep up the good work! More
I needed the infamous Takayuki airbag recall done on my 01 civic. The notice was sent to me last year, but due to COVID and other stuff, never got the chance to get it done. Called them the day before and 01 civic. The notice was sent to me last year, but due to COVID and other stuff, never got the chance to get it done. Called them the day before and once everything was verified, got an early morning appointment set. Went there the day of, left my keys for the service department and got all signed in with David. What’s really convenient is they have lots of comfortable seating, well distanced already for both privacy and coronavirus. I used their cool cubicle style laptop stations to do some work while charging my phone. Everyone was also able to watch TV on the big screen as well to make their wait easy. Took about 1.5 hours for my car do get done and got a text letting me know. One thing that can get improved is, I didn’t know what to do when I got the text, whether to go back to my David’s desk or go out to the car waiting area. Either let the customer know the next steps when doing the paperwork or on the text. since it was the first time going to this dealer, no reference on what to do. Thanks. More
Our service technician Anthony was fabulous! Got my car in immediately, kept us informed and was able to get my car back that night so i didnt have to rent a car. Thank you Anthony! in immediately, kept us informed and was able to get my car back that night so i didnt have to rent a car. Thank you Anthony! More
Great customer service! Ken really did an excellent service. He gave us timely updates. He gave us a good explanation of parts changed. We will recommend this service center to others. service. He gave us timely updates. He gave us a good explanation of parts changed. We will recommend this service center to others. More