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Penske Honda of Ontario

Ontario, CA

4.9
3,242 Reviews

1401 Auto Center Drive

Ontario, CA

91761

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3,242 Reviews of Penske Honda of Ontario

August 18, 2020

Bad customer service. Trying to fix a problem with them and so far my issue has not been resolved. I hope that in thw near furture I can get help. More

by tbtak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cathy Hernandez
Aug 19, 2020 -

Penske Honda of Ontario responded

Hello, I am concerned to learn about your disappointment regarding your recent service experience. Given the opportunity, I would like to speak with you about your experience. Please email me at kkratky@socalpenske.com. Thank you, Kris Kratky General Manager Penske Honda Ontario (909) 974-3811 kkratky@socalpenske.com

August 17, 2020

Been here 3x so far and has been good every time. Great service. Timely. Professional. Attentive. Easy going. Polite. Cool. Respectful. Honest. Awesome. Thank you. More

by sdiaz814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
August 17, 2020

We initially had to wait over 30 min even tho we had an appt because they were short handed but once Anthony Medina took our car we were taken care off. The service was pretty quick and the service provide More

by Roxy91010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Medina, Cathy Hernandez
August 16, 2020

Everyone one there was very honest and helpful and patient while I looked around and made my final decision to purchase my vehicle, Alex my dealer was very awesome helped me out and agent out of his w More

by jacobmurgo2000
Recommend Dealer
Yes
Employees Worked With
Alex
August 16, 2020

Took my car to the Honda dealership.Service center Rep Ken O Reassured me that they would diagnose my car problems and fix them not having to take my car in else where. Sure enough Ken called me explained More

by Franks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Okimoto
August 16, 2020

Muy buen servicio los reprecentantes muy amables y muy atentos para ayudar con la compra, excelente la verdad es el mejor dealer que e visitado gracias More

by Cristianponce503
Recommend Dealer
Yes
Employees Worked With
Gregorio Trujillo
August 15, 2020

Great service! Staff was great, didn’t take too long considering what we’re going through right now. I will be back soon. Thank you. More

by Opperez34
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
August 15, 2020

He was very courteous. He gave updates on my day frequently given. He was friendly, warm and welcoming! Although the repair was expensive, he made the experience pleasant. More

by Adcredille
Recommend Dealer
Yes
Employees Worked With
Fred Wilson
August 15, 2020

This was first experience with Penske Honda's service department and I couldn't be happier. The staff were pleasant and helpful from start to finish. They diagnosed and fixed my car quickly and efficient More

by catherine.baeza1
Recommend Dealer
Yes
Employees Worked With
Dave Tribble
August 10, 2020

Dereck Poon is the associate that helped me and he was so patient and sweet. I was very satisfied with his customer service. Thanks Honda More

by De la Cruz
Recommend Dealer
Yes
Employees Worked With
Dereck Poon
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