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Penske Honda of Ontario

Ontario, CA

4.9
3,166 Reviews
Call Dealership (909) 974-3800
View Awards

1401 Auto Center Drive

Ontario, CA

91761

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3,166 Reviews of Penske Honda of Ontario

March 02, 2024

Good waiting area, good coffee, tv, wifi. Salam was professional and kept me informed. Thumbs up More

by uribedream
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salam
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

We appreciate the positive feedback and are pleased to hear our team kept you comfortable while providing professional service. Your support is appreciated at Penske Honda Ontario.

March 01, 2024

I was in and out in about 2 hours, which is about half the amount of time I was expecting. Very fast and very great people! More

by bcombs1275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Wilson, Cathy Hernandez
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

We're glad you experienced efficient service at Penske Honda Ontario and found our team to be great. It's always our aim. Thank you for the 5-star rating!

March 01, 2024

My experience with Penske Honda on 2/29/24 was excellent. My service rep Antonio Martinez was excellent. More

by Notech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Martinez, Cathy Hernandez
Report | Print
March 01, 2024

Rep Judea Bravo was very nice. Inspwction took too long. Place looked clean, coffe was good. More

by 1720nora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judea Bravo
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

Thank you for choosing Penske Honda Ontario. We are pleased you were satisfied with your overall service visit. Let us know if there is anything else we can assist you with. Penske Honda Ontario is always here for you.

March 01, 2024

My experience was decent I got in and out at a reasonable time. It was within one hour. More

by sschubert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

We at Penske Honda Ontario appreciate your feedback about our prompt service. Thank you for the five-star rating.

March 01, 2024

Advisor Derek Poon is very professional and friendly, clean waiting area, over all positive vibes More

by detsan77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Poon
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

We're glad to hear about your positive encounter with our team and the cleanliness of our waiting area at Penske Honda Ontario. We appreciate your time in sharing this feedback.

February 29, 2024

Cecilia was great to work with. She was professional,knowledgeable and very personable. She made my experience well worth it. A shame that there wasn't a women manager More

by Frank Rojas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cecilia
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

We appreciate your positive feedback about our team at Penske Honda Ontario. We're glad that you had a great experience and found them to be professional and knowledgeable. We'll take note of your thoughts regarding diversity in leadership positions as well.

February 29, 2024

Explain service needed during check in with patient and warranty details provided . Trying to have my car ready soon! More

by Christinec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Poon
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

Thank you for your review. At Penske Honda Ontario, we appreciate your feedback about our service check-in process and warranty details explanation. We always aim to get customer's cars ready promptly.

February 28, 2024

Excellent service, I will definitely bring my cars there every time. And will recommend my friends and family. More

by martinezjam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony the advisor
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

We appreciate your recommendation, and it's great to hear you will be trusting Penske Honda Ontario with your family's vehicles. Thank you for the positive feedback!

February 28, 2024

Alan was very helpful and attentive. He listened and addressed my concerns with my vehicle and go it taken care of. More

by Garcia5253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Salcedo
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

We're glad to hear you had a positive interaction with our team at Penske Honda Ontario. Customer care and attention are crucial to us. Thank you.

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