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Penske Honda of Ontario

Ontario, CA

4.9
3,168 Reviews
Call Dealership (909) 974-3800
View Awards

1401 Auto Center Drive

Ontario, CA

91761

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3,168 Reviews of Penske Honda of Ontario

January 29, 2024

Very professional and courteous. I was kept abreast of the progress of the service on my vehicle. My questions were answered and I was satisfied. More

by Darr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Okimoto, Cathy Hernandez
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

We appreciate your positive feedback at Penske Honda Ontario. Our team strives to provide professional, courteous service and keep our customers informed throughout the process. Thank you.

January 28, 2024

Had a A17 maintenance service! Took less than 2 hours!Excellent service! Will come back again! More

by usablin007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

We're glad to hear you appreciated our efficient A17 maintenance service at Penske Honda Ontario. We value your feedback and always strive to meet expectations like yours.

January 27, 2024

I used to be a customer of Montclair Honda , after my Visit at Penske Honda and meeting Eddie Reyes as I told my wife , Penske has my business.. I had some concerns about my wife’s back brakes and he bee More

by ams1george
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Reyes
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

We appreciate your expression of trust in us, especially regarding our brake services at Penske Honda Ontario. It's encouraging to hear about our team prioritizing honesty and efficiency, which are aspects we hold important. We look forward to maintaining your vehicle in the future.

January 27, 2024

Alan provided with a great customer service. He answered all my questions as well. Very nice person !!! More

by Arely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

We appreciate your positive feedback about Penske Honda Ontario. It pleases us to know that our team was able to answer all of your questions effectively.

January 26, 2024

Best customer service ever! Uday and staff went above and beyond for the best experience!! Highly recommended for anyone..you will not be disappointed!!! Totally exceeded all my More

by cindy.lewis67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uday Singh
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

At Penske Honda Ontario, it's pleasing to see our team's dedication being appreciated. Your high recommendation motivates us to uphold the highest service standards. Thank you for dentalizing us with a 5-star rating.

January 26, 2024

Dealership was nice and clean, the person that helped me was really nice and knowledgeable about my car issue. More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

We appreciate your kind review. It's good to hear that you found Penske Honda Ontario clean and our team aware about your car concerns. Thank you for trusting us with the job.

January 26, 2024

Ease of making appointments and Ken Okimoto explained everything in detail, answered all our questions, he was awesome! More

by SGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Okimoto
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

We're pleased to hear that the appointment process was smooth and our team provided comprehensive information. Your experiences at Penske Honda Ontario matter to us. Thank you for your high rating.

January 25, 2024

Service department is great. Alan in the service department is great. I really appreciated the prompt service and great communication while I waited for my vehicle. Will defini More

by Mrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Salcedo
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

We appreciate your kind words for our service department at Penske Honda Ontario, and let's not forget Alan. Positive experiences like yours with prompt service and clear communication are what we go for.

January 25, 2024

We always have a good experience when we come there. Desiree helped her with us with everything and she was awesome. More

by jhoskins2253
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desiree
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

We appreciate the kind words and are glad to hear you had a good experience at Penske Honda Ontario. Desiree is indeed very dedicated and helpful. Thank you for sharing your experience with us, we hope to maintain these standards in the future.

January 25, 2024

The point of contact person was very friendly and assisted us with professionalism. She explained the service that was done on our vehicle after it was completed. More

by Aguilar55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gia bravo
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

We appreciate your positive feedback. Thank you for recognizing the professionalism and friendliness of our team at Penske Honda Ontario, especially in explaining the service done on your vehicle. Responsiveness matters to us and we're glad to hear that it mattered to you, too.

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