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Penske Honda of Ontario

Ontario, CA

4.9
3,169 Reviews
Call Dealership (909) 974-3800
View Awards

1401 Auto Center Drive

Ontario, CA

91761

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3,169 Reviews of Penske Honda of Ontario

December 31, 2023

Fred was beyond amazing and made my experience with Penske Honda of Ontario, the first of many to come. Keep up the great work, Fred! You are greatly appreciated my friend. Kind regards Amber More

by anelson17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred, Cathy Hernandez
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

We’re pleased that Fred’s service at Penske Honda Ontario met your approval. Your praise means a lot to him and our team. Thank you for taking the time to share about it, Amber N.

December 30, 2023

customer service was great and the service was fast. would go back again and recommend More

by mnolascon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
eddy
Report | Print
Apr 12, 2024 -

Penske Honda of Ontario responded

We appreciate your positive feedback about our customer service and speed at Penske Honda Ontario. We're grateful for your recommendations.

December 30, 2023

Recently took my car in for service. Was excellent customer service from the beginning! Salam was extremely helpful and kept me up to date on what was going on. He went above and beyond More

by Laurieann226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salem Elnasleh
Report | Print
Apr 12, 2024 -

Penske Honda of Ontario responded

We're pleased to hear about your recent visit at Penske Honda Ontario. It's great that our staff was able to support you with efficient auto services and timely updates. We look forward to meeting all your Honda service needs in the future.

December 30, 2023

great experience, nice people, fast service, clean restrooms always a plus! will definitely be coming back here for any future purchases. More

by ocarreon14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Martínez
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

We appreciate the positive feedback on your experience at Penske Honda Ontario. Your recognition of our fast service and clean facilities is noted. Looking forward to assisting with any future purchases.

December 30, 2023

This is the third time we have purchase a vehicle from this dealer. We really like the service and attention they give us. More

by Newcar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernie Duran, Uday Manager, Ricardo Gtrrez, Edgar Jerez, Jimmi Finance Manager. , Cathy Hernandez
Report | Print
Apr 12, 2024 -

Penske Honda of Ontario responded

We appreciate your loyalty to Penske Honda Ontario and your positive comments about our service. We look forward to serving you in future purchases.

December 29, 2023

Eddie was the best service advisor I’ve had at this dealer. He was transparent and nice. A lot better than other service advisors I’ve had from other Honda dealers. More

by Pinkblondzilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia , Cathy Hernandez
Report | Print
Apr 12, 2024 -

Penske Honda of Ontario responded

We greatly appreciate your 5-star review. We're pleased to hear about your positive experience with our service advisor at Penske Honda Ontario, and especially regarding the transparency you felt throughout the process. Thanks for choosing us over other Honda dealers and for sharing this encouraging feedback.

December 29, 2023

Professional, courteous, platinum standard customer service! Likely to return in the future. Excellent service overall. More

by Riichard_a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Medina
Report | Print
Apr 12, 2024 -

Penske Honda of Ontario responded

Thank you for your kind words regarding the service at Penske Honda Ontario. We are glad you found it to be up to standards and appreciate your positive feedback.

December 29, 2023

The people held me were friendly and very knowledgeable to help me make a decision. Overall was a great experience. More

by Manual Sanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy ,Alex , Hector
Report | Print
Apr 12, 2024 -

Penske Honda of Ontario responded

We appreciate the positive feedback and are pleased to hear that our team at Penske Honda Ontario could assist and provide you with a great experience. Thank you.

December 29, 2023

Quick, efficient, honest, and trustworthy. Fred Wilson is the best service representative I have ever dealt with! Absolutely phenomenal! More

by zaxman69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Wilson
Report | Print
Apr 12, 2024 -

Penske Honda of Ontario responded

We appreciate your feedback about our service representative at Penske Honda Ontario. It's indeed our goal to provide quick, efficient, and trustworthy services. Thank you for supporting us with your 5-star rating!

December 28, 2023

Took great care of my issues. Provided a loaner vehicle for my wife and were great in communicating More

by omar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred wilson
Report | Print
Apr 12, 2024 -

Penske Honda of Ontario responded

Your appreciation of the loaner vehicle feature and our communication skills is greatly valued. Penske Honda Ontario is committed to providing standard quality care for all customers. Thank you for recognizing this in your review.

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