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Penske Honda of Ontario

Ontario, CA

4.9
3,207 Reviews

1401 Auto Center Drive

Ontario, CA

91761

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3,207 Reviews of Penske Honda of Ontario

January 05, 2024

The service person was very helpful, and we were very pleased with the work done More

by jerry serrano
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Poon
Apr 13, 2024 -

Penske Honda of Ontario responded

We appreciate your positive feedback about our service personnel at Penske Honda Ontario. Ensuring the satisfaction of every customer is important to us.

January 03, 2024

Accepted my vehicle even though I did not have a scheduled appointment. Soon after dropping it off I had a family emergency and needed to car back sooner than originally expected. I texted my servic More

by Bill W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Martinez
Apr 13, 2024 -

Penske Honda of Ontario responded

We greatly appreciate your positive feedback about our responsiveness at Penske Honda Ontario. It's a priority for us to serve efficiently even in unexpected situations. Thank you for trusting us with your vehicle and we're glad everything worked out on time.

January 03, 2024

Those in the service department were very attentive and respectful to my needs and my vehicle. Wait time for appointment was short and responsive. They were very helpful, would recommend. More

by bgav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Okimoto
Apr 13, 2024 -

Penske Honda of Ontario responded

We appreciate your positive review and recommendation for Penske Honda Ontario's service department. Pleased to know our wait times and attentiveness met expectation. Take care on all future road trips!

January 02, 2024

This was our first lease of a Honda vehicle. Sales personnel were very courteous and professional. It was a pleasure doing vusiness with them. More

by Marker7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cecilia Martinez
Apr 13, 2024 -

Penske Honda of Ontario responded

We appreciate your positive feedback about your lease experience with Penske Honda Ontario. It's always a pleasure to hear from satisfied customers. Thank you for choosing us for your first Honda vehicle lease.

January 02, 2024

I loved the customer service they make sure your satisfied with your purchase make u feel welcome More

by marlyn.ama15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rico Gutierrez
Jan 02, 2024 -

Penske Honda of Ontario responded

We're glad to hear that you felt satisfied and welcome at Penske Honda Ontario. Thank you for the high rating, we appreciate it.

January 02, 2024

It's always a pleasure taking my vehicle to be serviced at Penske. That staff is always welcoming and attentive. Eduardo "Eddy" Reyes was great. He explained the paperwork, price and gave us options. It's More

by Hamilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Reyes
Apr 13, 2024 -

Penske Honda of Ontario responded

We are pleased to hear about your latest experience with Eduardo "Eddy" Reyes at Penske Honda Ontario. We appreciate your kind words and will ensure our team stays welcoming and attentive. Thank you for choosing to return, we await your next visit.

January 02, 2024

The service department was thorough in identifying the problem and working on making informed recommendations. More

by Honda 4 life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Apr 13, 2024 -

Penske Honda of Ontario responded

We appreciate the positive feedback on Penske Honda Ontario's service department. Our team strives for thorough problem-identification and well-informed recommendations. Thank you.

January 01, 2024

I love the personality of the person who has been involved in his job and focuses on the problem More

by rusbelina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy
Apr 13, 2024 -

Penske Honda of Ontario responded

We appreciate your positive feedback about our diligent staff at Penske Honda Ontario. It's great to hear that their attention to detail stood out. Thank you for choosing us for your auto needs.

December 31, 2023

Fred was beyond amazing and made my experience with Penske Honda of Ontario, the first of many to come. Keep up the great work, Fred! You are greatly appreciated my friend. Kind regards Amber More

by anelson17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred, Cathy Hernandez
Apr 13, 2024 -

Penske Honda of Ontario responded

We’re pleased that Fred’s service at Penske Honda Ontario met your approval. Your praise means a lot to him and our team. Thank you for taking the time to share about it, Amber N.

December 30, 2023

customer service was great and the service was fast. would go back again and recommend More

by mnolascon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
eddy
Apr 12, 2024 -

Penske Honda of Ontario responded

We appreciate your positive feedback about our customer service and speed at Penske Honda Ontario. We're grateful for your recommendations.

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