
Penske Honda of Ontario
Ontario, CA
Filter Reviews by Keyword
By Type
3,172 Reviews of Penske Honda of Ontario
Loved the staff! They worked well with my situation and they accommodated. Cecilia and Jaime were such a huge blessing to me and my family! They worked well with my situation and they accommodated. Cecilia and Jaime were such a huge blessing to me and my family! More
Customer service is excellent. Service advisor Anthony Medina was excellent. He shows support for his customers. He ask questions and explanations of services that are going to b Service advisor Anthony Medina was excellent. He shows support for his customers. He ask questions and explanations of services that are going to be done of time pf service. He offers and looks for discounts for his customers as well. Who likes to save a few dollars. Anthony, thank you for all that you do for me and Armando. Happy holidays!! More
The service side of the dealership is clean, well maintained. Never been on the sales floor side. Has free hot coffee. Nice lounge seating. Clean bathrooms. maintained. Never been on the sales floor side. Has free hot coffee. Nice lounge seating. Clean bathrooms. More
My experience was great, the service greater was very attentive and communicative. Once my tech advisor came to greet me the information I entered when creating the online appointment was synced correctl attentive and communicative. Once my tech advisor came to greet me the information I entered when creating the online appointment was synced correctly and he had me checked in and on my way promptly. I was pleasantly surprised. Once I came to pick up my vehicle the same friendliness and communication was given to me and I was on my way home in a timely manner. I was very pleased with my experience. More
I had the best experience with Ken that I’ve ever had at this dealership. He was attentive and even went the extra mile when it came to a deal on my ac unit. He was professional, kind and knowledgeable in a this dealership. He was attentive and even went the extra mile when it came to a deal on my ac unit. He was professional, kind and knowledgeable in all areas. My last visit wasn’t like this. I had my brakes done and I noticed that my rotors had not been turned and I called back and left a message to the person who I dealt with and I never had a call back. I still have a grinding noise on my left front brake. I told Ken about it and he said the brakes were fine but I know what it shouldn’t sound like and I think it should have been addressed more than just taking a measurement of the brake pads. All in all this particular visit was great! Next time I I have my brakes done I will be meticulous in accepting the vehicle. My wife drives it and told me about the problem three weeks after service and I should have received a phone call after leaving a message but I guess that advisor doesn’t care. Thanks for the amazing service Ken and I hope you can help me in the future! More