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Penske Toyota

Downey, CA

Overview
Employees
Reviews
Vehicles
4.9
1,873 Reviews
At Penske Toyota, we tailor our services to champion customers, from start to finish. We strive to make your experience enjoyable and hassle-free. Our dealership always carries the latest new Toyota cars for sale, including the fuel-efficient Toyota Corolla, comfortable and stylish Toyota Camry, and the adventure-bound and always reliable Toyota RAV4 for sale in Downey, CA. If you’re not in the market for a brand new Toyota this year, be sure to explore the quality used and certified pre-owned sedans, trucks, vans, and SUVs at our used car dealership. Our goal is to ensure you get behind the wheel of a vehicle that’s a perfect match for your lifestyle and budget. Our friendly team will walk you through every step of the car-buying process to ensure it’s streamlined and you leave confident in your choice.
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9136 Firestone Blvd

Downey, CA

90241

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Showing 1,873 reviews

July 05, 2025

This is the only place i go to for service, the staff is attentive and friendly. Shout out to Juan and Jesus. Thank you for amazing customer service! More

by ihab.judah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan and Jesus.
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Jul 05, 2025 -

Penske Toyota responded

We appreciate your kind words about our team at Penske Toyota. We're glad to be your go-to place for service needs. Thank you for being a loyal customer.

July 04, 2025

Good service and fast front desk and service by phone too friendly and reliable too More

by abelardoperez059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berenice Martinez
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Jul 04, 2025 -

Penske Toyota responded

We're grateful you found our services reliable and friendly at Penske Toyota. Thank you for your feedback.

July 03, 2025

I always admire all dealers do a wonderful service job taking care your automobiles needs More

by myjack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Torres
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Jul 03, 2025 -

Penske Toyota responded

We appreciate your kind words and trust in Penske Toyota. Thank you for choosing us for your automobile needs.

July 02, 2025

Somes service advisor ask what language you speak other if you speak Spanish no want speak in that language! somes times request carwash but when you go in an old car they don’t ask if you need wash your More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caballero
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Jul 04, 2025 -

Penske Toyota responded

Hello JC, Your feedback is important to us here at Penske Toyota. I would appreciate the opportunity to speak with you to address your feedback about your recent experience with our Service Department regarding the level of customer care that you encountered and the matter of a carwash. Please reach out to me directly. Thank you, Eddie Swanenburg President & General Manager Penske Toyota (562) 904-5692 eswanenburg@socalpenske.com

July 02, 2025

Personnel were helpful and respectful of my time, shout out to Laura for her professionalism, she made the shopping experience painless. More

by ag9534
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura
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Jul 07, 2025 -

Penske Toyota responded

We appreciate you taking the time to share your experience with our team at Penske Toyota. Your positive feedback means a lot to us. Take care and happy driving!

July 01, 2025

Fast service very professional and reliable thank you service team will definitely return for my next visit More

by henrybaiza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caesar Medina
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Jul 07, 2025 -

Penske Toyota responded

We're glad to hear you had a great experience with our service team at Penske Toyota. Take care, and see you next time!

July 01, 2025

My first time here I would come back for the excellent customer service. My questions were answered to their full knowledge. More

by dianahdz562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Arias
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Jul 01, 2025 -

Penske Toyota responded

We appreciate your kind words and are pleased you were satisfied with our service. Thank you for choosing Penske Toyota.

July 01, 2025

Thomas is the most best service manager honest. The mechanics are excellent. Good bless them all!! Thank you all so much More

by abagailjesus1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
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Jul 01, 2025 -

Penske Toyota responded

We appreciate your kind words about our team at Penske Toyota. We're glad you had a positive experience with the service and mechanics. Take care.

Jul 02, 2025 -

abagailjesus1 responded

It is true this dealership has been so good to me. I appreciate honesty and integrity that's what I experience here with Thomas thank you very much for caring about the average customers.

June 30, 2025

Exelent costumer service of course I’m recomendet Ilove Toyota yes yes yes they have coffe. And chocolate machine More

by carmenramirez0824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban
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Jul 01, 2025 -

Penske Toyota responded

We're glad you had a great experience and enjoyed our amenities. Thank you for your recommendation. Wishing you safe drives with Toyota!

Aug 01, 2025 -

Penske Toyota responded

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June 29, 2025

Michael Thank you for your help regarding our fleet vehicles in a timely matter excellent service More

by luis.gonzalez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael
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Jun 29, 2025 -

Penske Toyota responded

We appreciate your feedback and are glad you had an excellent experience with our team at Penske Toyota. Your satisfaction is our priority when it comes to fleet vehicles.

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