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Penske Toyota

Downey, CA

4.8
1,737 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,737 Reviews of Penske Toyota

July 16, 2025

Excelente and fast service all employees are very professional and courteous. They always do a great job. More

by conniesan45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berenice Martinez
Report | Print
Jul 16, 2025 -

Penske Toyota responded

We're glad to hear about your positive experience with our team. Thank you for choosing Penske Toyota.

July 16, 2025

Steven Caballero provided excellent service and explanations. He gave me excellent updates and recommendations throughout my time at the service department. More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caballero
Report | Print
July 15, 2025

Excellent customer service by the advisor and mechanic. I will always recommend Penske Toyota for a best customer service. More

by javiba@ymail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan
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Jul 15, 2025 -

Penske Toyota responded

Thank you for your kind words and recommendation. We're glad our team was able to provide excellent service.

July 14, 2025

Richard Tee is an excellent Service Manager. He very accommodating and very receptive to my concerns with regards to my car. More

by que867
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tee
Report | Print
Jul 14, 2025 -

Penske Toyota responded

Thank you for your kind review. Our team always strives to meet the needs of our customers at Penske Toyota. Have a wonderful day.

July 14, 2025

I am a satisfied customer of Penske Toyota, I have been taking my cars for service for more than 20 years. I recommend everybody to go to Penske of Downey. More

by Susana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tee
Report | Print
Jul 14, 2025 -

Penske Toyota responded

Thank you for your loyalty and kind recommendation. We appreciate your continued trust in Penske Toyota over the years.

July 14, 2025

The Penske Toyota team were very thorough and detailed in my recommendations. I really appreciated the video the technicians sent me so I can see what my car needed. Michael provided excellent service and an More

by Mg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Caballero
Report | Print
Jul 15, 2025 -

Penske Toyota responded

Thank you for your thoughtful review and kind words about our team at Penske Toyota. We're glad the video was helpful, and it’s wonderful to know you had a great experience with us.

July 13, 2025

Helpful understanding and explain the issue very well and they go above and beyond to help you out and resolve your issue with the car More

by metalfan774noe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Jul 13, 2025 -

Penske Toyota responded

It's great to know that our team was able to assist you so well. We appreciate your feedback and hope everything with your car is now sorted. Thank you for choosing Penske Toyota.

July 12, 2025

Great service! The whole reason that I chose to buy my car from Penske Toyota was because of their great maintenance service. Highly recommend and I would definitel More

by Fnieto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Aguilar
Report | Print
Jul 13, 2025 -

Penske Toyota responded

Thank you for your kind words and recommendation. We're glad to be your choice at Penske Toyota and look forward to assisting with any future needs.

July 11, 2025

Service on time, not waiting long. Both advisor and mechanic explained to me clearly what I need to do. Thanks Downey Toyota More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Jul 11, 2025 -

Penske Toyota responded

We're glad to hear about your positive experience. Thank you for choosing Penske Toyota.

July 10, 2025

I always take my 4Runner to Penske Toyota for service. Thomas Arthur is a great service agent. He makes sure that I am satisfied with the quality of service and the price. Thank you Penske and especially More

by Frank M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Report | Print
Jul 11, 2025 -

Penske Toyota responded

We're delighted to hear about your experience with our team at Penske Toyota. We appreciate your trust in us for servicing your 4Runner. Thank you for being a valued customer.

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