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Penske Toyota

Downey, CA

4.9
1,911 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,911 Reviews of Penske Toyota

September 14, 2026

Excelente servicio al cliente satisfecho con el servicio nunca he tenido problemas con el servicio More

by yesseniareed14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernice,juan,
Sep 15, 2026 -

Penske Toyota responded

Gracias por compartir su experiencia positiva con Penske Toyota. Nos alegra saber que está satisfecho con nuestro servicio. Seguimos a su disposición.

September 10, 2026

Excellent and attentive service. Exceeded my expectations. 2nd Toyota I’ve owned and it’s the best. From the Sales team to the financial team were very thorough with my purchase. More

by pattychacom21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon V. Emilio A. Mack A., Mack Alsabbagh
Sep 10, 2026 -

Penske Toyota responded

Thank you for sharing your experience with Penske Toyota. We appreciate your trust in our team and your continued loyalty.

September 07, 2026

Best Toyota dealership in socal, always professional and thorough in taking care of your needs and problems. Service always friendly and helpful. More

by rekann1600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linh Lam
Sep 08, 2026 -

Penske Toyota responded

Thank you for recognizing our team's professionalism and thorough service. We appreciate your feedback about Penske Toyota.

September 05, 2026

Our new car purchase at Penske Toyota was handled with professionalism and thoughtfulness. I find that these two qualities are not commonplace, so accordingly I give Penske, sales professional Steve Louis More

by foxjim2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Colon, Steve Louis
Sep 05, 2026 -

Penske Toyota responded

Thank you for recognizing the professionalism and thoughtfulness of our team during your new car purchase. We appreciate your feedback and your credit to Penske Toyota.

September 04, 2026

Good service, good customer service and trustworthy. Helpful advises and overall close to home and easy to schedule service. More

by edithprovatas17
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Michael Perez good advisor
Sep 04, 2026 -

Penske Toyota responded

Thank you for recognizing our service and customer support. We appreciate your feedback and are glad scheduling was convenient for you. Penske Toyota values your trust.

August 30, 2026

The best and fastest dealership for service the customer service team is the best always on time More

by loco65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
Aug 30, 2026 -

Penske Toyota responded

Thank you for recognizing our team's efficiency and service. We appreciate your feedback at Penske Toyota.

August 28, 2026

Answered all my questions, even took a picture of where an item was located. Was done a half hour earlier than expected. More

by kathleenl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
Aug 28, 2026 -

Penske Toyota responded

Thank you for your feedback. We’re glad our team could assist and finish ahead of schedule. We appreciate you choosing Penske Toyota.

August 28, 2026

I always get great service at Pensky T. I recommend it to my friends always. More

by Hcasias50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 28, 2026 -

Penske Toyota responded

Thank you for recommending Penske Toyota to your friends. We appreciate your continued trust in our service.

August 25, 2026

Service Advisor Ivan H. Zacarias from beginning to end made me feel Important , took the time to make sure I am getting the best deal at the service dept. ask for him and yo More

by No Money$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Huerta Zacarias
Aug 26, 2026 -

Penske Toyota responded

Thank you for sharing your experience with our service team. We appreciate your trust in Penske Toyota. Your feedback helps others make informed decisions.

August 20, 2026

I took my vehicle in for service on 08/19/2026. I was immediately greeted by Assistant Service Manager Michael Perez who made me feel at home. My vehicle was ready in a timely manner and Assistant More

by jamesanthonyfields
Recommend Dealer
Yes
Employees Worked With
Assistant Service Manager Michael Perez
Aug 21, 2026 -

Penske Toyota responded

Thank you for recommending Penske Toyota. We appreciate your feedback about our team and timely service.

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