Back

Penske Toyota

Downey, CA

4.9
1,777 Reviews

9136 Firestone Blvd

Downey, CA

90241

Directions

By Type

1,777 Reviews of Penske Toyota

September 17, 2025

Everyone was helpful and provided good customer service. I’m very happy and appreciate the help More

by leeli_d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yvette and Vu
Sep 17, 2025 -

Penske Toyota responded

Thank you for your kind words. We're glad to hear that our team could assist you well.

September 16, 2025

The service here is excellent and rapid. Staff is polite and friendly. Free coffee is a plus for early bird arrivals. The video sent for service request is a cool added feature. Keep up the More

by El Groucho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael cabarello
September 16, 2025

Shoutout to Mike Cabellero for the utmost customer service and attentive, smooth experience. A definitive reason why I would return to Penske Toyota for my maintenance needs. More

by jorgeperez754
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Caballero
Sep 17, 2025 -

Penske Toyota responded

We appreciate your kind words about our team. It's great to hear that you had a smooth experience at Penske Toyota. Looking forward to serving your maintenance needs in the future.

Sep 17, 2025 -

Penske Toyota responded

We appreciate your kind words about our team. It's great to hear that you had a smooth experience at Penske Toyota. Looking forward to serving your maintenance needs in the future.

September 14, 2025

The best people work for Toyota Penske. The friendly and smooth experience in buying an automobile More

by Done
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linh Lam
Sep 14, 2025 -

Penske Toyota responded

We're glad to hear you had a great experience with our team at Penske Toyota. Enjoy your new automobile!

September 10, 2025

Richard Tee is great! Reliable, helpful and friendly. He goes out of his way to accommodate my car service needs. More

by Mfox851842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tee
Sep 10, 2025 -

Penske Toyota responded

At Penske Toyota, our team always strives to be reliable and helpful. If you need anything else for your car service needs, do reach out.

September 10, 2025

Chill place. Took a while to get my car ready but whatever they at least washed it More

by Jgirartesandoval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Aguilar
Sep 11, 2025 -

Penske Toyota responded

Glad to hear you were overall satisfied! We appreciate your patience at Penske Toyota and hope the car wash was a nice perk.

September 08, 2025

I received excellent service at the dealership—everything was handled efficiently and professionally. Thank you to Esteban for his help and great customer care. More

by Destiny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Arias
Sep 09, 2025 -

Penske Toyota responded

Thank you for sharing your positive experience with Penske Toyota. We're happy to know our team provided you with efficient and professional service.

September 07, 2025

Service department are very helpful and communicate with me throughout the entire process. Nancy is very helpful and recommends by the most urgent matter. More

by Marybha3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Velasco
Sep 07, 2025 -

Penske Toyota responded

Thank you for sharing your experience with Penske Toyota. Our team appreciates your recognition and we're glad to have helped you. Take care and drive safely!

September 05, 2025

Nancy was so helpful in explaining what my car needed and signs to look out for. Highly recommend the service here and seeing Nancy for your car needs. More

by Lisagomez56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy
Sep 05, 2025 -

Penske Toyota responded

We're pleased to know our team was able to assist you effectively. Thank you for the recommendation and rating of Penske Toyota.

September 02, 2025

They're honest. They're true and they tell it like it is.I think you'll enjoy them.They're like family More

by garylthomas1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin sanchez
Sep 02, 2025 -

Penske Toyota responded

Thank you for the kind words. We appreciate your support and wish you well.

1
...