Penske Toyota

This is my second visit to this service dept. I was impressed the first time and thought the 2nd visit wouldn't be as favorable. This visit was even better! Jose Barrera met me at my car, explained e impressed the first time and thought the 2nd visit wouldn't be as favorable. This visit was even better! Jose Barrera met me at my car, explained everything to me and gave me a quote for the service. Robert Murguia then met me and explained what work he was going to do to the car, it was a minor tune-up, but I was treated as if it was a major job. I have nothing but praise for this dealership and the men that worked on my car and attended to my needs. This dealership is not my local dealership, but it is worth the drive to get the service that I received. I had many problems with local dealership. I am so grateful that the service was recommended by a friend. When they completed with my car, I received a call from Jose and he met me when I approached to pick up my car and pay. Both Jose and Robert are very professional and they should be commended for the service that they provided. More

I gave you guys the best rating because its true, compare with other dealers you are the only dealer i trust to work on my truck. i'm a really picky person and i like everything done right at the right pric with other dealers you are the only dealer i trust to work on my truck. i'm a really picky person and i like everything done right at the right price and PENSKE TOYOTA OF DOWNEY done it for me... keep up the good work, so i keep recommend you guys with my friends... SHEILA THE SERVICE MANAGER, ROBERT THE MECHANIC AND THOMAS THE SERVICE GUY, I LIKE THE TEAM WORK.... THANK YOU I'M A HAPPY CUSTOMER.... More

They were easy to work with, very efficient & always gave me a quick response. Unlike other dealers, I could get a quote from them right the way. After couple email back & forth with Linh, I already k gave me a quick response. Unlike other dealers, I could get a quote from them right the way. After couple email back & forth with Linh, I already knew I can work with him. He was not pushing but kept contact with me. Once I decided to buy the car, it only took couple email for us to settle the price. And I met them couple hours later to pick up the car. Both Linh Lam & his assistance Shane were professional & courteous. After a quick test drive & some questions; it took about 20 minutes more to finish all the paper work & we were on our way. Both me & my wife really enjoyed this experience & will definitely recommend friends to them. More

The dealership was fantastic. They had the exact vehicle I wanted, a great price, they were low pressure and didn't jerk us around. Everyone I met knew their material (rare at dealerships, believe it or no I wanted, a great price, they were low pressure and didn't jerk us around. Everyone I met knew their material (rare at dealerships, believe it or not) and were willing to take their time with me. Even though their price was the best, I would have bought from them regardless because they were so great to work with. Penske dealerships are the best. More

Linh was great to work with. He had everything ready when we walked in the door. He breezed through the paperwork. He had someone waiting to show us the features of the car. Within minutes we were ou when we walked in the door. He breezed through the paperwork. He had someone waiting to show us the features of the car. Within minutes we were out the door and had a great overview of the product. I worked in the automotive business for a long time. This was the smoothest, most pleasant experience you could ever ask for. GREAT JOB! Bruce and Wendy Olds More

Walked in to the dealer and automatically sales rep. Mike Milos was professional, curteous and very helpfull in my experience. He really went out of his way in making my vehicle purchase possible. Very gr Milos was professional, curteous and very helpfull in my experience. He really went out of his way in making my vehicle purchase possible. Very greatfull and satisfied with my whole buying experience. More

Email and in person assistance was excellent and informative. My first contact with Mr.Swanenburg via email and telephone. He put me i contact with Mr. Lam since we was going to be out of town on informative. My first contact with Mr.Swanenburg via email and telephone. He put me i contact with Mr. Lam since we was going to be out of town on the date I intended to come in for a test drive. Service was prompt upon arrival at the dealership and Mr. Lam was attentive and helpful throughout the process. He was very patient in answering my numerous questions related to the various cars I was looking at. He was very knowledgable about all of the cars I looked at. He was able to clearly and concisely explain the prices of the various cars and what each had to offer. He did not rush me in making my decision about the car that was right for me. He made what I usually consider a very unpleasant process an enjoyable one. I would recommend the dealership to family and friends without hesitation. More

My overall experience with Penske Toyota Scion Body Shop was great, from the moment I arrived for an estimate, to the moment I drove away with my beautifully repaired Camry. The entire Penske Body Shop Staf was great, from the moment I arrived for an estimate, to the moment I drove away with my beautifully repaired Camry. The entire Penske Body Shop Staff should be commended for their superior performance. If it's quality you're after, I seriously recommend this body shop. More

Had autobody work done at this dealership. Work was done very well and in a timely manner. I would recommond Penske Toyota of Downey to anyone who needs collision work done on their car. Service people and very well and in a timely manner. I would recommond Penske Toyota of Downey to anyone who needs collision work done on their car. Service people and the shuttle driver are helpful and courteous. More

I was very happy with the service they gave us the salesperson are very nice and where very patient with us we were at the dealer all day but they manage to work with us specialty with my budget. My f salesperson are very nice and where very patient with us we were at the dealer all day but they manage to work with us specialty with my budget. My family thinks that i made a great decision and they will recommend this dealer. Love my car Thank you Toyota. More