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Penske Toyota

Downey, CA

4.8
1,709 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,709 Reviews of Penske Toyota

February 22, 2022

Everyone there is so welcoming and they make you feel comfortable leaving your car in their hands! More

by Rita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Feb 22, 2022 -

Rita responded

Everyone there is so welcoming and they make you feel comfortable leaving your car in their hands.

Feb 22, 2022 -

Penske Toyota responded

Hi Rita- We truly appreciate you taking the time to write such a nice review, and trusting us at Penske Toyota of Downey to take great care of your vehicle. We'll make sure you always get treated to top-notch service every time you visit.

February 21, 2022

Really good experience at this dealership, they had the car I wanted and was in and out quick. I will definitely recommend this dealership to friends. More

by Fvz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danish
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Feb 21, 2022 -

Penske Toyota responded

Hello! We are very glad to know our Sales Team provided you with a great buying experience and the transaction was quick and smooth. We value your business with us at Penske Toyota of Downey.

February 21, 2022

Our family has always enjoyed this dealership. In the past 20 plus years, we have purchased 3 new vehicles and have always felt like this dealership cared for our family. Thank you! More

by Etr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Tee
Report | Print
Feb 22, 2022 -

Penske Toyota responded

Thank you for your continued support and positive feedback! Our staff at Penske Toyota of Downey always strives to provide professional and quality service and support to assist with your auto needs. Please don't hesitate to reach out to Penske Toyota of Downey for any of your family's auto needs in the future!

February 21, 2022

Friendly customer services. But one of my battery covers disappeared after battery service. Can I get a replacement? More

by Peeahchin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonia
Report | Print
Feb 23, 2022 -

Penske Toyota responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Toyota of Downey for battery service and would like the opportunity to address anything I can. Please reach out to me directly. I look forward to hearing from you. Sheila Vazquez Service Department Manager svazquez@socalpenke.com (562) 904-5689

Feb 23, 2022 -

Penske Toyota responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Toyota of Downey for battery service and would like the opportunity to address anything I can. Please reach out to me directly. I look forward to hearing from you. Sheila Vazquez Service Department Manager svazquez@socalpenke.com (562) 904-5689

Feb 23, 2022 -

Peeahchin responded

Hi Sheila I have tried to reach you by email and phone number provided. But both methods did not work. Photo number is not working. Email address is not an valid email.

Feb 24, 2022 -

Penske Toyota responded

Hello, Below, I have provided my updated contact information. Thank you. Best, Sheila Vazquez Service Manager svazquez@socalpenske.com (562) 904-5621

February 19, 2022

Courteous and prompt. Knowledgeable , clean , and prices are reasonable , And they are very careful when handling the car. More

by Tony.Gascon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert aruaza , Sean Weaver, Jennifer Norsworthy
Report | Print
Feb 20, 2022 -

Penske Toyota responded

Hi Tony, It pleases us to hear that our team was courteous, prompt, and knowledgeable. Thank you for choosing Penske Toyota of Downey and please let us know if we can be of any further assistance.

February 18, 2022

Penske toyota downey are very helpful and Mr. Arthur Thomas is very helpful. Thank you. More

by mapascual76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Arthur Thomas , Sean Weaver, Jennifer Norsworthy
Report | Print
Feb 19, 2022 -

Penske Toyota responded

Thank you for your positive feedback! Our staff at Penske Toyota of Downey always provides helpful and quality support when you come in for a visit, so please don't hesitate to reach out to Penske Toyota of Downey for any auto needs in the future.

February 18, 2022

Alex Ramirez is the best service manager you could ask for when servicing your car. More

by Ddogwashere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Report | Print
Feb 18, 2022 -

Penske Toyota responded

Hi there, We are delighted that you have found our team to be the best. If there is anything else we can do for your then please let us know at Penske Toyota of Downey.

February 17, 2022

Servicio Rapido y buena atencion. Un lugar muy limpio y seguro hoy dia con la pandemia. More

by Noelia.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Feb 17, 2022 -

Penske Toyota responded

Thank you for the compliment, Noelia! It was a pleasure to work with you, and we look forward to working with you again at Penske Toyota of Downey.

February 15, 2022

Service department was very pleasant and helpful with questions/concerns I had regarding my vehicle. More

by 55rodriguezr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Report | Print
Feb 15, 2022 -

Penske Toyota responded

Hi there, Thanks for letting us know about your pleasant and helpful experience. At Penske Toyota of Downey, we look forward to working with you again.

February 14, 2022

Great place to trust with maintenance as well. I always prefer this place. They quote reasonable and up to mark service. More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Tee
Report | Print
Feb 14, 2022 -

Penske Toyota responded

Aj, your review made us smile. We love hearing that our employees are going above and beyond for our customers & delivering reliable service. Until we see you next again at Penske Toyota of Downey, we will be sure to keep up our timely services and courteousness.

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