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Penske Toyota

Downey, CA

4.8
1,708 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,708 Reviews of Penske Toyota

November 12, 2021

Excellent service. Answered all my questions. Fair and affordable pricing. Quick service with minimal wait. More

by cruelbr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rigoberto Avila
Nov 12, 2021 -

Penske Toyota responded

Thank you for sharing your review with us and we are happy to know your service visit went well and our Service Team took excellent care of you. We appreciate you and thank you for doing business with Penske Toyota of Downey.

November 12, 2021

I only deal with Thomas Arthur when I take my car for service. I get good service from Thomas Arthur. More

by marialeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Nov 13, 2021 -

Penske Toyota responded

Maria, thank you for sharing your wonderful review of our Service Team here at Penske Toyota of Downey. We strive to provide the best service possible for our customers in a timely matter.

November 11, 2021

All the staff were very professional I was treated with a lot respect and professionalism More

by jorgemacedonio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Arauz
Nov 11, 2021 -

Penske Toyota responded

Jorge, thank you for sharing your wonderful review of us here at Penske Toyota of Downey. We are so pleased to read that you had a fantastic experience here.

Nov 13, 2021 -

jorgemacedonio responded

Very good service

November 11, 2021

Richard Tee was always helpful & trustworthy. Inspection is thorough. Rates are decent. Check in Wait time is better with an appointment. More

by enzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Tee
Nov 12, 2021 -

Penske Toyota responded

Hi Enzo, Thank you for your positive review. We are thrilled you had a helpful, professional, quality service experience with our team, We are looking forward to your next visit with us here at Penske Toyota of Downey.

November 11, 2021

Fast and efficient. The employees are all very courteous. Always a pleasant experience. Thank you More

by ceballos_n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Jimenez
Nov 12, 2021 -

Penske Toyota responded

Thank you for sharing your wonderful review of us here at Penske Toyota of Downey. We strive to provide the best service possible for our customers. We appreciate and value your business.

November 10, 2021

The entire team from service to sales is beyond exceptionally the best. I bought two Camry's from Penske Toyota and had them both serviced from day one in their service department. I recently purch More

by maynardmartin11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berenice, Ivan Huerta, Jennifer Norsworthy
Nov 11, 2021 -

Penske Toyota responded

We're pleased to learn that our staff went above and beyond to provide you with a great experience. We hope you continue to choose us for all your automotive needs! Take care!

November 10, 2021

Easy to make appointments, service department treats you like family! Great work! Quality and honest More

by Leigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila Vasquez and Service Dept.
Nov 11, 2021 -

Penske Toyota responded

Hello Leigh, thank you for your kind words! We are pleased to learn of your positive experience with our Service Department here at Penske Toyota of Downey. We look forward to servicing your vehicle again in the future.

November 09, 2021

I would recommend Penske Toyota cause they are a team and they care about you and your vehicle. Iven Vargas is the Best More

by Mirian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iven Vargas
Nov 09, 2021 -

Penske Toyota responded

Thank you for your kind words, Mirian! We appreciate your business and look forward to working with you again! Have a great day!

Nov 10, 2021 -

Penske Toyota responded

Thank you for your kind words, Mirian! We appreciate your business and look forward to working with you again! Have a great day!

November 08, 2021

Good service, great attitude, safe and clean waiting area, accessible restrooms, plenty of seating available. More

by Francisco52barrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert
Nov 09, 2021 -

Penske Toyota responded

We're happy we could exceed your expectations! We really appreciate your recommendation and if there is anything additional that we can do for you, please let us know! Take care!

Nov 10, 2021 -

Penske Toyota responded

We're happy we could exceed your expectations! We really appreciate your recommendation and if there is anything additional that we can do for you, please let us know! Take care!

November 08, 2021

Is ok, but unfortunately this last visit I found some lies in my “in my inspection “ More

by Jose Acosta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berenice Martinez
Nov 10, 2021 -

Penske Toyota responded

Jose, I appreciate your feedback regarding your last service visit. Given the opportunity, I would like to speak with you about your experience. Please email me at eswanenburg@socalpenske.com. Thank you, Eddie Swanenburg President & General Manager Penske Toyota of Downey (562) 904-5692 eswanenburg@socalpenske.com

Nov 11, 2021 -

Jose Acosta responded

I email you…!! Thank you

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