Penske Toyota

I had an appointment at 3:30 I didn’t get out of the trailer until 8 o’clock extremely long wait and while I was waiting in the waiting room I was asked to go outside and wait outside in the dark absolu trailer until 8 o’clock extremely long wait and while I was waiting in the waiting room I was asked to go outside and wait outside in the dark absolutely rude customer service was very bad The manager that night didn’t seem to care that I was annoyed by the long wait and that I need to stay outside and wait for my car More

Best car buying experience I’ve had in a long time. Was in and out of the dealership within 2 hours. Perfect for my busy life! in and out of the dealership within 2 hours. Perfect for my busy life! More

I’ve been coming here for years. I love my service consultant Thomas Arthur and hope he never retires or leaves. consultant Thomas Arthur and hope he never retires or leaves. More

Son atentos cordiales y educados y un servicio de mucha calidad estoy muy contento gracias calidad estoy muy contento gracias More

Speedy service, very clean, quick to answer any questions and maintain a complete history of all service done on the vehicle. and maintain a complete history of all service done on the vehicle. More

Previously I had service with Toyota of Santa Maria for same problem and they told me that this problem in car is normal,but after service same problem exist again and I decided to go with penske where I b same problem and they told me that this problem in car is normal,but after service same problem exist again and I decided to go with penske where I bought from this dealership previously with good experience. I had to go for service to Toyota of Santa Maria because I am living in San Luis obispo area but I never go to Toyota of Santa Maria again, I feel like I cheated. Finally penske Toyota diagnosed problem in car and fixed it..... Penske Toyota service team helped me,, they have trained technicians,,, not like Toyota of Santa Maria... Where we asked after service my vehicle, before leave service area same problem started showing sign... Technician said "I don't know" 😒 Definitely I would recommend penske Toyota not Toyota of Santa Maria... More

Albert answered all of my questions. He Was friendly and professional. Made the 4 hour wait tolerable. professional. Made the 4 hour wait tolerable. More

Esteban Arias gave me the best customer service ever, polite, profesional, gentle, he is the best! I don’t want to mentioned the last person who attended me before Esteban but she didn’t gave me a good s polite, profesional, gentle, he is the best! I don’t want to mentioned the last person who attended me before Esteban but she didn’t gave me a good service I call Her because I have an issue whit my car after the service and she never return the phone call, I mentioned to Esteban and He resolved for me, I really appreciated all his support and customer service! More

My truck was due for service, called and made an appointment with Alex Ramirez, he greeted me at that desk we had some small talk which made my visit very pleasant which is the reason for the 5 star appointment with Alex Ramirez, he greeted me at that desk we had some small talk which made my visit very pleasant which is the reason for the 5 stars..so with that I would definitely be making my next appointment with him More

I enjoyed the quick service and friendly staff. Richard kept me posted and thoroughly answered all my questions. kept me posted and thoroughly answered all my questions. More