Penske Toyota

this is a great dealer to do business with.. But one thing that makes me to come back to this dealer is the salesman (Linh Lam) great customer service. He will make sure that you get satisfied. He is al thing that makes me to come back to this dealer is the salesman (Linh Lam) great customer service. He will make sure that you get satisfied. He is also straigth forward salesman. no hidden things.. i would recommend that if you want to purchase a car go talk to my man Linh... More

I recommended Penske Toyota and Linh Lam to my friend. I was just hoping he was still there. Linh was honest and straight forward. He gave us the best price with a few options thrown in as a bonus. What was just hoping he was still there. Linh was honest and straight forward. He gave us the best price with a few options thrown in as a bonus. What a guy! The whole time from start to finish was less than 1 hour. As long as he had the car in stock, he had the car ready to test drive and ready for sale. As a pure gentleman, he set a car aside just for us. The car looked great and was ready to go. Linh is one of those rare good guys who took his time to go over the vehicle and offered any future help or questions on the vehicle. God bless America and Linh Lam. More

Linh is a full fledged professional who knows the importance of customer service. I will continue to recommend him and Penske Toyota, Downey to all of my friends. The dealership is spotless and exute importance of customer service. I will continue to recommend him and Penske Toyota, Downey to all of my friends. The dealership is spotless and exutes an an atmosphere of quality with attention to detail. I have purchased several cars over the years but I haven't had a better experience than with Linh and PenskeToyota. More

This is our second purchase of a new Camry from Penske Toyota. Lihn and Alvin provided us with an apppointment to meet our schedule and processed the purchase documents in a timely manner. Our questions Toyota. Lihn and Alvin provided us with an apppointment to meet our schedule and processed the purchase documents in a timely manner. Our questions regarding the 2011 Camry safety features and the navigation system were answered and explained so that we knew what to expect in an emergency situation and to program our bluetooth and navigation systems. The price was better than our previous purchase when the total maintenance program is considered along with sale price negotiated. As I indicated we are a repeat customer of Penske Toyota and recommend our friends to this dealer. More

Linh was great. Answered all of my questions, very honest and straightforward. I bought the car right there and then. Will be coming back in January to purchase another Toyota from Linh. I felt ver honest and straightforward. I bought the car right there and then. Will be coming back in January to purchase another Toyota from Linh. I felt very comfortable with him and liked the way he outlined all my options. More

Professional, courteous, genuinely interested in satisfying the customer's every need without absolutely zero sales pressure. From the customer perspective, that is truly appreciated. They activel satisfying the customer's every need without absolutely zero sales pressure. From the customer perspective, that is truly appreciated. They actively listen for the customer's transportation requirements and then translate that into action. Instead of pushing a similar vehicle that may be sitting on the lot, they aggressively pursue the exact vehicle the customer is looking for. The Penske organization is the best automobile dealership I have ever dealt with and I've referred dozens of relatives and friends to them. Everyone is treated with respect and total professionalism. As good as they are, they're still proactively looking to improve. Overall, they earn an A+. More

The person I worked/interacted with during the purchase of my 2011 Sienna Van was Linh Lam. From the start, he was extremtly patient and friendly through email inquiries. He took the time to answer my qu of my 2011 Sienna Van was Linh Lam. From the start, he was extremtly patient and friendly through email inquiries. He took the time to answer my questions in a clear and professional manner. He doesn't seem to rush me into buying the van. I had a pleasant time doing business w/ Penske and the person selling the car. Thank you. More

Lin and his associates were helpful, patient and not overly aggresive. Car buying can, and often has been, a not very pleasant experience. Lin and his team took the stress out of the process. Everything overly aggresive. Car buying can, and often has been, a not very pleasant experience. Lin and his team took the stress out of the process. Everything he said was true and everything he promised, he delivered. Good job! More

This dealership made buying a new car pleasant and stress-free. I have dealt with this excellent dealership many times in the past for sales and service. But this was my husband's first time. He was stress-free. I have dealt with this excellent dealership many times in the past for sales and service. But this was my husband's first time. He was amazed to discover that we were immediately given the lowest price possible, and then asked to go home and think about it! What a difference in the buying-a-new-car experience. More

Penske Toyota Downey had the best deal right out of the gate! We shopped via the internet and found the exact car at the price we wanted. When we arrived we were promptly attended too and the transaction w gate! We shopped via the internet and found the exact car at the price we wanted. When we arrived we were promptly attended too and the transaction was very quick for a car purchase. The entire process went flawlessly. Contact Linh Lam for a great sales experience. More