Penske Toyota

Service Representative Nancy was very professional and answered all my questions clearly and politely. This is the professionalism we need while were all uneasy going through this pandemic. My vehicle was answered all my questions clearly and politely. This is the professionalism we need while were all uneasy going through this pandemic. My vehicle was ready in advance which I appreciated as I did not have an appointment. She also gave me additional information about service which the Toyota dealer I bought my vehicle did not. I received A-1 service and definitely appreciated it. Thank you. More

Customer service are very friendly, fast and honest to let you know what is wrong with your car with no pressure to fix the problem right away. let you know what is wrong with your car with no pressure to fix the problem right away. More

Once again, Penske Toyota staff took care of business. Very professional, attentive, courteous, and knowledgeable. Please continue to provide this type of service, it is appreciated.. Thank you Albert Very professional, attentive, courteous, and knowledgeable. Please continue to provide this type of service, it is appreciated.. Thank you Albert More

The service department was outstanding. The prices were fair and I didn't feel like they were trying to make extra money off of me. I would drive an extra 25 miles to get serviced at this location. fair and I didn't feel like they were trying to make extra money off of me. I would drive an extra 25 miles to get serviced at this location. More

Excellent services, good knowledge, clear information and good courtesy. Dealer place is very clean, I felt comfortable while waiting there in this Pandermic time. Well done for Downey Toyata. good courtesy. Dealer place is very clean, I felt comfortable while waiting there in this Pandermic time. Well done for Downey Toyata. More

The service representative was very polite and professional. It was a pleasure meeting her. It was a good visit considering the Covid-19 emergency crisis! professional. It was a pleasure meeting her. It was a good visit considering the Covid-19 emergency crisis! More

Efficient, friendly, got it done on time. A full service dealership. Good price on tires also. Very good work in body shop. Got my parts order quickly also. dealership. Good price on tires also. Very good work in body shop. Got my parts order quickly also. More

I’ve been going to Penske Toyota of Downey for over 10 years. Every part of my experience there, from scheduling an appointment, making a purchase, maintenance and repair has been great. Their staff is kn years. Every part of my experience there, from scheduling an appointment, making a purchase, maintenance and repair has been great. Their staff is knowledgeable, communicative, professional and above all very friendly. I couldn’t be anymore satisfied with a car dealership and service center. More

Awesome experience every time I visit this dealership , customer service is really good and knowledgeable Yes I will recommend this dealership to anybody, they are honest and always doing the xtra mile customer service is really good and knowledgeable Yes I will recommend this dealership to anybody, they are honest and always doing the xtra mile for you to make you happy More