
Penske Toyota
Downey, CA
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1,697 Reviews of Penske Toyota
Exceptional service from the moment I walked in the door, receptionist was courteous and friendly, Sales Director Linh Lam was very helpful. Would recommend this dealership to any friends. receptionist was courteous and friendly, Sales Director Linh Lam was very helpful. Would recommend this dealership to any friends. More
Linh Lam was great to work with and made the car buying process so easy. This is the second Toyota we've bought from this dealership and will definitely go back again. process so easy. This is the second Toyota we've bought from this dealership and will definitely go back again. More
Just got my second Prius in 3 years from Penske Toyota. Despite being much closer to 3 or 4 other dealerships, coming back to Linh was a no brainer. Even more impressive ... I was able to get in and out o Despite being much closer to 3 or 4 other dealerships, coming back to Linh was a no brainer. Even more impressive ... I was able to get in and out of there in under 40 minutes. More
Linh Lam and the team at Penske was recommended to me when I decided to purchase a Sienna. The process was very easy; we communicated mostly over email. Mr. Lam was very helpful and answered all of my q when I decided to purchase a Sienna. The process was very easy; we communicated mostly over email. Mr. Lam was very helpful and answered all of my questions. I set up a time to come in and make the purchase and it was done in about 2 hours! I would highly recommend making a purchase from this team. They are very friendly and easy to work with mad I love my new Sienna! Thanks Linh & the fabulous team at Penske! More
I love my 2013 Prius c! My experience at Penske Toyota was TOP notch! I'd definitely send my friends & family here in the future! was TOP notch! I'd definitely send my friends & family here in the future! More
All staff were helpful, listened to us, and worked with us to make the purchase of the car as positive as possible for my wife. My only concern was that it was somewhat confusing to understand the various us to make the purchase of the car as positive as possible for my wife. My only concern was that it was somewhat confusing to understand the various departments such as Internet sale, regular sakes, exchange services, etc. More
Sales person was very helpful and dedicated to his work to make his clients feel comftable with there purchase.. He answered every questions and concerns u had and made sure I was satisfied to make his clients feel comftable with there purchase.. He answered every questions and concerns u had and made sure I was satisfied More
Upon arrival, my wife's initial contact with Carlos Gomez was remarkable, he was very understanding of our need to find a new vehicle. He put my wife's and my worries at ease, about financing, finding Gomez was remarkable, he was very understanding of our need to find a new vehicle. He put my wife's and my worries at ease, about financing, finding a vehicle to suit our needs. Later that evening my spouse and myself returned to be greeted by: Luis Serrano, Juan Calderon, and Fernando Najera, all were willing to help us with our finding of the right vehicle. After a quick credit check,we were ready to select a vehicle, again with the courteous , and very helpful staff assisting us! That's when Jason Roberts step up to the plate and work his magic with the numbers, and came up with the Great price! And a Great interest rate! On our beautiful 2013 Camry Se ! This great experience continued with the help of financier Vu Trang ! His way of reassuring us was very comforting and made this car buying experience a truly memorable one indeed ! We would truly recommend Penske Toyota of Downey to any one considering purchasing a new vehicle ! Our over all experience was exceptional ! Even upon my wife's return the next day to have our Camry detailed, the staff greeted her like an old friend, and with the help of Chas Swanenburg my wife was explained how the " bells and whistle" operate on this fine vehicle, once again this is why we Loved our experience at Penske Toyota of Downey ! Thanks ! Lafleche and Nia Laporte More
I recently purchased a new Hybrid Camry from Linh Lam at Penske Toyota of Downey. This is my 4th purchase from Linh and this dealership. I will never purchase a car from another Toyota Dealership. Linh has Penske Toyota of Downey. This is my 4th purchase from Linh and this dealership. I will never purchase a car from another Toyota Dealership. Linh has always exceeded my expectations in terms of the honesty, easiness, service and pricing he has provided me with each of my purchases. I live in within 10 minutes of two other Toyota Dealerships, but I will drive 30-45 minutes to buy a car from Linh. Lastly, no one likes spending a lot of time at a car dealership. I can honestly say, I have never spent more than an hour with each purchase from Linh, and usually closer to 45 minutes. In each case, I knew what type of car I wanted and by the time I got to the dealership, all of the paperwork is usually all ready to sign and ready to go by the time I get there. I have referred two of my grown children as well as my neighbor to Linh at Penske Toyota of Downey, and will continue to do so. More