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Penske Toyota

Downey, CA

4.8
1,721 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,721 Reviews of Penske Toyota

June 18, 2025

Ruben, service advisor, was prompt, friendly, and honest. Got my 2019 Camry serviced. Coupon was accepted. Service was completed properly and on time. More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
Jun 19, 2025 -

Penske Toyota responded

We're glad to hear you had a positive experience at Penske Toyota. Thank you for trusting us with your 2019 Camry's service. Safe travels ahead!

June 15, 2025

The service was excellent and fast. the sales person Laura was very helpful and professional. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Huerta
Jun 16, 2025 -

Penske Toyota responded

Thank you for sharing your positive feedback. We're glad our team could assist you at Penske Toyota.

June 15, 2025

They were very helpful and explain everything well. Every question I had they answered it. I will continue to take my car again More

by Marletrolo8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesús Rodríguez
Jun 16, 2025 -

Penske Toyota responded

Thank you for sharing your experience with Penske Toyota. We're glad our team could assist you. Hope everything is running smoothly with your car.

June 14, 2025

thank you for the excellent customer service and thank you to Nancy Velasco for excellent customer service and hard work More

by concepcion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Velasco
Jun 16, 2025 -

Penske Toyota responded

We're grateful for your kind words and appreciate you highlighting our team’s service. We're here to help whenever you need us at Penske Toyota.

June 09, 2025

Tony Colon the manager was really helpful together with his associate Kevin they went above and beyond to get us a new car of our choice. They show us some options and choice and work with us with our budg More

by chris_dell18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 16, 2025 -

Penske Toyota responded

We're glad to hear that our team provided you with excellent customer service in helping you find a new car. Your feedback means a lot to us at Penske Toyota. Thank you for choosing us, and wishing you many enjoyable miles ahead.

June 09, 2025

Service was quick and easy ask about how long I have for my tires to see when I have to get new ones got a good quote on them More

by drew_cervantes2332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Aguilar
Jun 16, 2025 -

Penske Toyota responded

We appreciate your feedback. It's great to hear that you found the service efficient and got a good quote on tires. Let us know if there's anything else we can assist with at Penske Toyota.

June 08, 2025

Eric Ramos did his job satisfactorily. He keep me informed if what I need to know. More

by Denny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Ramis
Jun 16, 2025 -

Penske Toyota responded

We're glad to hear that our team kept you well informed. Thank you for choosing Penske Toyota.

June 08, 2025

Penske employees show concern s to their customer. and are courteous Ornske has excellent service!!! More

by Denny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jun 16, 2025 -

Penske Toyota responded

Thank you again for sharing your feedback, and we are glad you had a positive experience with our team at Penske Toyota. Thank you for choosing us.

June 07, 2025

They always do there best to accommodate all of my needs with my car! Nancy has always been extremely helpful shes always full of knowledge and remembers not just me as a customer but all the care for my ca More

by Denisse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy
Jun 16, 2025 -

Penske Toyota responded

We're glad to hear our team's efforts have been valuable. We appreciate your kind words about the care they provide and are grateful for customers like you who recognize their dedication.

June 06, 2025

Nancy was very helpful and answered all my questions and throughly explained all that was going to be done to my car. The dealership did a wonderful job! I will definitely be going by for future services. More

by philzway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy
Jun 16, 2025 -

Penske Toyota responded

We're glad our team was able to assist you with your car's service. We appreciate your feedback and look forward to providing you with great services in the future at Penske Toyota.