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Penske Toyota

Downey, CA

4.8
1,433 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,433 Reviews of Penske Toyota

March 01, 2024

Fantastic service provided by Jesus with excellent follow up, and prompt attention. Highly recommend him ! More

by Mdaniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
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Apr 13, 2024 -

Penske Toyota responded

We appreciate your review. Our team strives to provide an efficient service - it's great to hear you recommend us. Thanks from Penske Toyota.

Helpful
February 29, 2024

Very professional customer service, Eric is friendly and very carefully explained the process. I didn't wait for so long. Thanks More

by Bessy
Recommend Dealer
Yes
Employees Worked With
Eric
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Apr 13, 2024 -

Penske Toyota responded

We're pleased to hear our team at Penske Toyota provided you with the helpful customer service we strive for. That's how we like all experiences to be - professional and efficient. Thanks for your recognition.

Helpful
February 28, 2024

Awesome job by Jasmine thru the process of the scheduled maintenance’s. Week later I bought another Toyota. More

by gateway.to.cala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Berumen & Jesus Ayala
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Apr 13, 2024 -

Penske Toyota responded

Glad to hear you had a positive experience with our team during the maintenance process on your Toyota. Thanks for choosing Penske Toyota again.

Helpful
February 28, 2024

The service was great I didn’t wait to long and the team was great thank More

by lourdesxio72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan m
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Apr 13, 2024 -

Penske Toyota responded

We appreciate your feedback and are pleased that you had a positive experience with the Penske Toyota team. We're here for your car needs anytime.

Helpful
February 28, 2024

Is always a great pleasure to visit this location to-do my car service the customer service is amazing. More

by carolroz125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't have names
Report | Print
Apr 13, 2024 -

Penske Toyota responded

We appreciate your kind words dedicated to the Penske Toyota service team. It's rewarding to hear about your positive experiences. Thank you for making us a part of these moments.

Helpful
February 28, 2024

THIS WAS MY FIRST SCHEDULED MAINTENANCE AND IT WAS QUICK, SIMPLE, AND PLEASANT. WHAT'S IMPORTANT TO ME IS TO BE IN AND OUT IN A TIMELY MANNER AND I WAS OUT FASTER THAN I WAS INITIALLY TOLD. More

by Bjcolon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRANDON AND CESAR
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Apr 13, 2024 -

Penske Toyota responded

We're glad to know your scheduled maintenance at Penske Toyota was executed efficiently. Our aim is always prompt and pleasant service. Thanks for sharing your thoughts with us!

Helpful
February 27, 2024

All 3 people we dealt with, Danish, Tony and Vu were all very professional. Love the truck and we definitely consider them when it’s time to update our Highlander with something newer. Thanks all. More

by Bob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danish
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Apr 13, 2024 -

Penske Toyota responded

We appreciate your positive feedback and your 5 stars, which speak volumes of our team's professionalism here at Penske Toyota. We're reinforced to learn you love the truck we provided. Please feel free to enjoy driving your new vehicle and don't hesitate if you need any further assistance with a future Highlander update.

Helpful
February 27, 2024

I usually get good service, however this last visit the 3rd party company didn’t show up to fix my truck seat and I waisted 3 hours of my time. More

by chiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
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Apr 13, 2024 -

Penske Toyota responded

We value your feedback at Penske Toyota. We acknowledge the inconvenience faced due to the 3rd party company's absence and will ensure better coordination for your truck's seat repair in future circumstances. Your time is priceless, we appreciate your patience.

Helpful
February 25, 2024

Nice and clean Dealership! Shows they care about their business! Convenient booking appointments online! Thank you! More

by rainierricafort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shiela
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Apr 13, 2024 -

Penske Toyota responded

We greatly appreciate your positive comments about Penske Toyota's clean dealership and convenient online booking. Your satisfaction remains our top priority.

Helpful
February 21, 2024

Mr Alex was terrific. Thank you for your honesty and the loaner. God bless you all. More

by Aida Diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Apr 13, 2024 -

Penske Toyota responded

We appreciate the kind words about our team at Penske Toyota. Always pleased to provide genuine assistance and loaners. We value your feedback, thank you.

Helpful
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