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Penske Toyota

Downey, CA

4.8
1,726 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,726 Reviews of Penske Toyota

July 19, 2023

Very professional people always giving you advice and updates on your vehicle…I have taken my car for many years and never had any problems always giving you the best service and deals…. More

by bigdaddy22406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Norsworthy
Report | Print
Jul 19, 2023 -

Penske Toyota responded

Thank you for the excellent rating and review. We are happy to see our Service Team at Penske Toyota was very professional and was able to provide provided updates on the repairs needed. We thank you for your business.

July 18, 2023

Good deal for for maintenance packages and have a great appointment system with lots of experience service advisor More

by Gonzalo Aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Jul 18, 2023 -

Penske Toyota responded

We are grateful for you taking the time to leave this positive review, Gonzalo. We're thrilled to learn that you are impressed with our maintenance packages and appointment system. You can always count on our experienced Service Department to take care of your automotive needs at Penske Toyota. Take care.

July 17, 2023

The service advisor that helped me out was Thomas Arthur was absolutely the best. He’s so thorough and helps you out with everything. Have suggestions on what I should look start thinking about doing on More

by Alexandra Zavala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Report | Print
Jul 18, 2023 -

Penske Toyota responded

We are grateful for you taking the time to leave this positive review, Alexandra. It is pleasing to know that our Service Team was thorough and offered suggestions on upcoming needed services for your vehicle. Your satisfaction means a lot to us, and we truly appreciate you choosing Penske Toyota for all of your automotive needs.

July 17, 2023

The staff there works with you from beginning to end. They are very friendly and communicative throughout the entire process. I would highly recommend having your vehicle serviced here. More

by g.dad88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia
Report | Print
Jul 18, 2023 -

Penske Toyota responded

Hello, we're happy that you left us a five-star review and a recommendation for our services. It makes us proud to know that our friendly Service Team was communicative throughout the entire process. Please don't hesitate to reach out to us at Penske Toyota.

July 15, 2023

I was glad they were very informative & helpful with my truck services since I had my truck! More

by J69stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Jul 16, 2023 -

Penske Toyota responded

Thanks for the five-star review. We are happy to learn our Service Department was very informative and helpful. If you have any more automotive needs stop by Penske Toyota. Take care!

July 14, 2023

Amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing More

by JD Layne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danish Khan
Report | Print
Jul 14, 2023 -

Penske Toyota responded

Our Sales Team appreciates you taking the time to leave us this feedback. We are overjoyed to know that you had such an amazing experience with us. Thank you for choosing Penske Toyota.

July 14, 2023

Truck was serviced in a timely manner. Advisor made appropriate recommendations for future discounted service appointments. Complimentary wash is always a plus! More

by Enriquezteamx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Jul 14, 2023 -

Penske Toyota responded

Thank you for taking the time to leave a positive rating and review for us at Penske Toyota. We are happy our Service Team was able to assist you in a timely manner and provided a complimentary carwash. We thank you for your business.

July 13, 2023

Very good environment but no internet connection for the time for waiting , need to improve More

by Marlon Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tee
Report | Print
Jul 13, 2023 -

Penske Toyota responded

Thank you for the perfect rating, Marlon. It is nice to learn you had a positive experience with our Service Team. We are glad you enjoyed our very good environment; we appreciate the feedback. Please reach out to us at Penske Toyota if we can provide any further assistance. Have a great day!

July 13, 2023

Jasmine took care of me, very helpful, very knowledgeable. Dealer was very clean. I give them a big 10 More

by ecruzer59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Report | Print
Jul 13, 2023 -

Penske Toyota responded

We are thrilled to have your glowing five-star review of how our knowledgeable team took care of your needs and was very helpful. We are proud to read that our dealership is very clean. Should you need anything, please reach us here at Penske Toyota.

July 12, 2023

Very clean, nice waiting room and a working area with electrical connection access. Customer service is very proffesional. More

by 451callao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tee
Report | Print
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