
Penske Toyota
Downey, CA
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1,697 Reviews of Penske Toyota
Michael Caballero was my service advisor. He was extremely helpful and pleasant and did everything he could to assist with my complex situation. He was extremely helpful and pleasant and did everything he could to assist with my complex situation. More
I arrived promptly for the appointment the service advisor took me right away. I waited in the comfortable lounge able to work on my computer while they performed service. The work was finished before advisor took me right away. I waited in the comfortable lounge able to work on my computer while they performed service. The work was finished before the estimated time. Great work. Great staff. More
Vehicle was infected throughly and routine. MINT was completed and tires replacement recommended. All work was completed satisfactorily. MINT was completed and tires replacement recommended. All work was completed satisfactorily. More
The stuff is very helpful, Ruben answer all my questions and concerns about my car. I really recommend this dealership. Thank you Ruben for all your help. and concerns about my car. I really recommend this dealership. Thank you Ruben for all your help. More
Waiting time was to check in was too long even with appointments. Service advisor just on their desk using a cell phone while customers are waiting. Service was done within an appropriate time. My serv appointments. Service advisor just on their desk using a cell phone while customers are waiting. Service was done within an appropriate time. My service provider Tom was attentive and professional More
I had a very bad experience dealing with service manager. I expected an answer but I received a bad attitude and rude response. I am thinking of not come back again. manager. I expected an answer but I received a bad attitude and rude response. I am thinking of not come back again. More