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Penske Toyota

Downey, CA

4.8
1,670 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,671 Reviews of Penske Toyota

February 04, 2025

Your staff is outstanding, great customer service, they all seem happy as well and that transfers to their service!! I love the video for recommendations, I always like to see the problem up front. More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Medina
Feb 04, 2025 -

Penske Toyota responded

We're excited to know you appreciated the customer service and found value in the video recommendations. Thanks for choosing Penske Toyota. Take care.

February 03, 2025

Great customer service and provided a good estimate on waiting time. Would recommend coming to them. More

by tanyaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Feb 04, 2025 -

Penske Toyota responded

Thanks for recommending Penske Toyota. We're glad you had a positive experience with our customer service and waiting time estimates.

January 31, 2025

I am very satisfied with the service. Every time I take my car to the service center I see the improvements they implement and they are very satisfactory for me. More

by olgalilyab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Peña
Feb 01, 2025 -

Penske Toyota responded

Thank you for sharing your satisfaction with our service at Penske Toyota. Your feedback is a great motivator for our team. Feel free to reach out if there's anything more we can do for you.

January 31, 2025

Our family has owned Toyota's for over 25 years never disappointed with the service at Penske Toyota Thomas is great More

by tamraholmes2269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila, Thomas
Feb 01, 2025 -

Penske Toyota responded

Thank you for being a loyal Penske Toyota customer. We're glad our team continues to meet your expectations.

January 30, 2025

I love coming back to this dealership thanks to Jesus Rodriguez, he always provides great service More

by Francess.angulo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez
Jan 30, 2025 -

Penske Toyota responded

Thank you for sharing your positive experience with our team at Penske Toyota.

January 28, 2025

Very long time customer. Would not go anywhere else. Always get excellent service. Very honest and loyal people. Had my car serviced yesterday 1.27.24, accidentally left my More

by Glissy63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Medina
Jan 29, 2025 -

Penske Toyota responded

Thank you for trusting Penske Toyota with your car services and for highlighting the integrity of our team. Glad to know you've consistently had excellent experiences.

Jan 30, 2025 -

Glissy63 responded

Very Welcome

January 27, 2025

The part my car needed was on back order and I was provided with a loaner. Mr. Ruben Basaldua made the process easy to understand and called me several times during my wait to keep me updated of the s More

by floresvn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Basaldua
Jan 28, 2025 -

Penske Toyota responded

Thank you for the positive feedback. We're glad our team made the experience with your loaner smooth and kept you informed during the wait. Safe travels from Penske Toyota!

January 25, 2025

Excellent treatment From everyone jazmine was very nice person deserves a raise 👍l minuto bu More

by Rubio199714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAZMINE
Jan 26, 2025 -

Penske Toyota responded

We're glad to hear about your enjoyable experience with our team at Penske Toyota. Thank you for the kind words.

January 24, 2025

Exceptional customer service. Patient and great to work with. Always willing to help and make you happy. More

by rx78nt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linh Lam
Jan 24, 2025 -

Penske Toyota responded

Thank you for sharing your positive feedback. We’re glad our team provided exceptional customer service to you at Penske Toyota.

January 24, 2025

Berenice is amazing. She always makes sure I'm valued as a repeat customer. I don't want to take my car anywhere else! More

by Carman25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berenice
Jan 25, 2025 -

Penske Toyota responded

It's great to hear that you're happy with our team at Penske Toyota. Thank you for sharing your experience.

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