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Penske Toyota

Downey, CA

4.8
1,669 Reviews
Call Dealership (562) 904-5600
View Awards

9136 Firestone Blvd

Downey, CA

90241

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1,669 Reviews of Penske Toyota

January 19, 2023

Always satisfied with my service when I come here. Fast, very friendly, & always so knowledgeable. Jesus Rodriguez was especially accommodating & helpful More

by Francess.angulo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus, Rodriguez , Sean Weaver, Jennifer Norsworthy
Report | Print
Jan 20, 2023 -

Penske Toyota responded

Thank you so much for choosing Penske Toyota. Our team loves to see that they are delivering a fast, friendly, and accommodating. experience to each customer. We're excited to receive your 5-star review and look forward to assisting you with your future automotive needs.

January 18, 2023

Great customer service from Alex. Every time I visit the team does a great job. More

by Yesenia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Jan 19, 2023 -

Penske Toyota responded

Thank you for sharing this 5-star review with us, Yesenia. We're thrilled to know that you were pleased with our team's hard work during your visit at Penske Toyota. Have a wonderful day.

January 17, 2023

Good customer service in person and on the phone also really helpful with there feedback they provide More

by Roberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Jan 18, 2023 -

Penske Toyota responded

Hello, Roberto. All of us here appreciate you taking the time to leave us this wonderful rating and review. We are ecstatic to learn of your pleasant experience with us. Thank you for choosing Penske Toyota, and have a great day.

January 16, 2023

Everyone here is super friendly and helpful when you have questions about your service. I am satisfied. More

by vera.anna65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Jan 17, 2023 -

Penske Toyota responded

We here at Penske Toyota are thankful for your 5-star review. It is so nice to see that you found our Service Team to be helpful and informative. Let us know if we can be of service again in the future.

January 11, 2023

Was able to appointment, and was done within 30 minutes with exceptional service and a car wash! More

by JohnRebecca
Recommend Dealer
Yes
Employees Worked With
Steven Caballero, Dave Ramos, Sean Weaver, Jennifer Norsworthy
Report | Print
Jan 12, 2023 -

Penske Toyota responded

We appreciate the five-star review. It is delightful to know that our Service Team assisted you in a timely fashion and provided A1 service. Thank you for choosing Penske Toyota for your automotive needs.

January 11, 2023

This dealership is really helpful! I was helped by Daniel & he was great help with my car! Very nice and professional More

by andread
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Vidales
Report | Print
Jan 12, 2023 -

Penske Toyota responded

Providing 5-star service is our top priority. We're happy to see by your five-star review that you received just that while visiting us at Penske Toyota. Thank you for choosing us.

January 11, 2023

I drive 25 miles, past many Toyota service dealers to get to Penske. Service is always great. Quick, great prices and great service managers. Nancy has become our new contact, and we have been very satisfied More

by carpecanine99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Velasco
Report | Print
Jan 12, 2023 -

Penske Toyota responded

Thank you for your highly-rated review! We are glad to learn that you always receive quick and great service from our Service Team while visiting Penske Toyota. We thank you so much for choosing us as your go-to service provider and welcome you back anytime.

January 11, 2023

Johnny Jimenez is amazing, very professional Clean facility Good welcoming Quick service Excellent service Great More

by Myra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Jimenez
Report | Print
Jan 13, 2023 -

Penske Toyota responded

Hi Myra, thank you very much for taking the time to leave our Service Department this wonderful 5-star review! We are honored to know you found our facility to be clean, and that you are pleased with the speed and quality of the service you received here at Penske Toyota. Feel free to let us know if there is anything else that our Service Team can do to assist you.

January 11, 2023

Nice service and knowledgeable personnel especially from the sales adviser rep ( LAURA HUERTA) and the finance department More

by sergio.barranco7629
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Jan 12, 2023 -

Penske Toyota responded

We are excited to read that our Service Team provided an enjoyable experience. Thank you for your amazing review and for trusting us with your vehicle. Let us know if we can be of any further assistance at Penske Toyota.

January 10, 2023

Very happy with the service and Brandon Martinez was very helpful and courteous. The service was done within the estimated wait time given. Will definitely recommend Penske Toyota to family and friends. More

by RN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
Report | Print
Jan 11, 2023 -

Penske Toyota responded

We are glad to know that you are happy with the way we do business here. Thank you for the five-star review and the recommendation. We appreciate your business and hope you continue to choose Penske Toyota for your automotive needs. Take care.

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