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Penske Toyota

Downey, CA

4.8
1,669 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,669 Reviews of Penske Toyota

September 09, 2022

The associate Brian was very professional, courtesy and helpful. Overall, it was a pleasant experience. I truly appreciated his assistance. More

by Jessie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Yanez
Sep 10, 2022 -

Penske Toyota responded

Thank you for choosing Penske Toyota, Jessie! We are pleased to know our team provided you with a courteous and helpful experience. Please do not hesitate to come back and see us at Penske Toyota for any future assistance.

September 08, 2022

Being a girl in my early 20s, going in alone, I was a little nervous. Right off the bat, they made me feel comfortable and answered every question I had clearly, in a way I could comprehend AND without g More

by sunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro Zuniga & Jose Barrera
Sep 08, 2022 -

Penske Toyota responded

Hello Sunny, it was our pleasure to make sure you were comfortable and at ease during your appointment. Our Service Team wanted the make sure that all your questions were answered. We strive to be professional by making sure all paperwork was ready for you at the time of your appointment. You are welcome back at any time for all your maintenance needs at Penske Toyota.

September 08, 2022

Like customers service from Mr. Guzmán very knowledgeable to answer questions and explanation about what is better offer to have service for my Rav 4 and come back for the next servi More

by Sandra Hayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J. Guzmán
Sep 08, 2022 -

Penske Toyota responded

Hi Sandra, customer satisfaction is always our goal. Our knowledgeable Service Team will be here at Penske Toyota to help with any future needs. Please don't hesitate to reach out if you need further assistance. We appreciate your business.

Sep 08, 2022 -

Sandra Hayes responded

Thank you. I like the offer that J. Guzman informed me to save more money for maintenance service for my car, then using coupons in the mail very please with that package. Good Job.

September 08, 2022

Penske Toyota since 2003. Same Prius. Regular service at appropriate times. It just keeps going thank you Thomas More

by Demaris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Sep 08, 2022 -

Penske Toyota responded

Hi Demaris, it's an honor to have a loyal customer like yourself. Penske Toyota is grateful for your continued business and excited that we have regularly provided maintenance on your Toyota Prius since 2003.

September 07, 2022

Very helpful. Very accommodating. Alex was a GREAT help. I felt like he wasn’t just doing a job. You should keep him. More

by jdvilla47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco
Sep 07, 2022 -

jdvilla47 responded

Very good place to buy

September 07, 2022

Staff are friendly and knowledgeable explain clearly regarding car condition and recommend necessary actions need for the car. More

by Bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro
Sep 07, 2022 -

Penske Toyota responded

Hi Bell, sounds like you had a very efficient experience with our Service Team. That's exactly what we like to learn! Thank you for bringing your vehicle to us at Penske Toyota and we look forward to servicing your car again when needed.

September 06, 2022

The workers are very friendly and respectful they work is excellent .I never change this diler .👍 More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Huerta
Sep 06, 2022 -

Penske Toyota responded

Hi Maria, we are grateful for your positive review, and Penske Toyota is happy to deliver friendly, respectful, and excellent service.

September 06, 2022

Great service! Nancy was very knowledgeable and helpful. Would highly recommend to anyone in the Downey area More

by ort1e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy
Sep 06, 2022 -

Penske Toyota responded

Our Service Team strives to provide you with knowledgeable and helpful service. Thank you for your recommendation here at Penske Toyota.

September 05, 2022

excellent service especial yesenia rios excellent customer service the time the personal very efficient and professional thank you for the hard work to everyone More

by concepcion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
yesenia rios
Sep 05, 2022 -

Penske Toyota responded

Hi, it amazes us how our Service Team dedicates themselves to our customers to be efficient and professional to provide a great experience. Let us know if we can assist you again in the future at Penske Toyota.

September 04, 2022

The service advisor very professional and helpful, I would definitely recommend him. The Valet service too good. More

by Enmanuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Guzmán
Sep 06, 2022 -

Penske Toyota responded

Hi Enmanuel, we are very happy to have provided you with such a positive experience here at Penske Toyota. We hope you continue to choose us for all your automotive needs. Take care.

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