Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Penske Toyota

Downey, CA

4.8
1,705 Reviews
Call Dealership (562) 904-5600
View Awards

9136 Firestone Blvd

Downey, CA

90241

Directions

By Type

1,705 Reviews of Penske Toyota

September 18, 2022

Great service , Isidro Zuniga our service representative was great very helpful, made our visit pleasant More

by Laura.I.Hernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro Zuniga
Report | Print
Sep 19, 2022 -

Penske Toyota responded

Hi Laura. We are thrilled to receive your five-star review and learn that our helpful Service Department performed outstandingly. Thank you for choosing Penske Toyota and please contact us if you need further automotive assistance!

September 18, 2022

The customer service, interaction with the staff is always exceptional. Been coming here for over a decade and they’ve never ceased to please. More

by phil46and7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Report | Print
Sep 20, 2022 -

Penske Toyota responded

Hello! Thank you for your 5-star rating. In order to deliver the best customer satisfaction possible, we try to set high expectations for ourselves. We're glad to see that you continue to receive a high level of customer service from our staff. If you have further needs or questions, please reach out to us here at Penske Toyota.

September 17, 2022

Toyota Of Downey provides excellent service, service advisers are well prepared and ready to attend you, gladly recommend Toyota of Downey More

by Jorgecorado510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Naranjo
Report | Print
Sep 18, 2022 -

Penske Toyota responded

Hello. Thank you greatly for visiting our Service Team at Penske Toyota and recommending us for the way we deliver 5-star quality customer care. Have an awesome day!

September 15, 2022

They mean business,if they say your car is going to be really on Monday it will be really,very good personal More

by Hectorherrera6527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Barrera
Report | Print
September 14, 2022

Wonderful service, I appreciate the attention and kindness of the Penske team as well the clean areas and the coffee while I was waiting. More

by Luna9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aguilar Samuel, Sean Weaver, Jennifer Norsworthy
Report | Print
Sep 14, 2022 -

Penske Toyota responded

Hi! We here at Penske Toyota are so happy to know that your time with us was enjoyable and thank you also for the amazing review! It is our mission to provide a warm and comfy atmosphere that is nice to abide in while your vehicle is being serviced. Our team greatly appreciates your time and we desire to make every minute with us as pleasant as possible. Thank you again for being our valued customer and we invite you to come again in the future for any automotive needs you may have.

September 14, 2022

Great Service, I drive all the way from Rowland Heights to get my car serviced here. The wait is usually long but it’s worth it ! They’re a really busy service center and I understand that but the staff is More

by lizethtorresrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Urosa
Report | Print
Sep 14, 2022 -

Penske Toyota responded

Hello! Our Service Staff cannot thank you enough for choosing Penske Toyota for your maintenance needs! Our goal is to not only meet your expectations but exceed them. Your loyalty to us is humbling and our Service Team is appreciative of your five-star review. Let us know if you have any questions, should any arise, and have a fantastic day!

September 14, 2022

Excellent service ! !! The workers who helped me out were so nice and patient. Thank you so much ! More

by Mariana83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy
Report | Print
Sep 15, 2022 -

Penske Toyota responded

Hello! We thank you for taking the time to leave a 5-star rating and share your positive experience with our Service Department. We hope you'll think of Penske Toyota next time you're in need!

September 13, 2022

Customer service is always the best here! Communicating with me is always quick and easy! More

by alexushernandez629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Report | Print
Sep 13, 2022 -

Penske Toyota responded

Thank you for your five-star review! We're glad our team always provides you with the best customer service. We appreciate your business and Penske Toyota looks forward to your next visit!

September 13, 2022

This place is great. Jerry always takes care of me when I go in, even without an appointment. The other advisors and staff are great as well More

by Adewardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Guzman
Report | Print
Sep 13, 2022 -

Penske Toyota responded

Hello, our staff is always glad to take care of you whether you have an appointment or not here at Penske Toyota. Thank you kindly for this excellent review. Please do not hesitate to visit or call if you need anything at all.

September 12, 2022

I bring my car for service here because I bought it from Penske Toyota, and very happy with the service you provide if I had to buy another car I would definitely chose you. Thank you More

by calzadafrances7@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Report | Print
Sep 12, 2022 -

Penske Toyota responded

This is excellent to see! Thank you for the five-star review and rating. We are delighted to know you are pleased with the level of service you receive from our team here at Penske Toyota, and we look forward to assisting you again in the future.

1
...
82
83
84
...
171