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Penske Toyota

Downey, CA

4.8
1,665 Reviews
Call Dealership (562) 904-5600
View Awards

9136 Firestone Blvd

Downey, CA

90241

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1,665 Reviews of Penske Toyota

August 25, 2022

Tienen una muy buena atención al cliente y cumplen lo prometido siempre a tiempo y seguro More

by Hectorherrera6527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Report | Print
Aug 25, 2022 -

Penske Toyota responded

Hello, we are so proud to provide you an excellent service experience here at Penske Toyota. Thank you for your business!

August 25, 2022

Everyone I dealt with was friendly and professional. I would definitely recommend Penske Toyota to family and friends. More

by consuelosalas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Velasco
Report | Print
Aug 30, 2022 -

Penske Toyota responded

Thank you for taking the time to share your experience with us here at Penske Toyota. We're delighted to learn that our team was friendly and professional to provide you with the top-notch service you deserve. We appreciate the recommendation and the five-star review!

August 24, 2022

Great service and very professional employees. I enjoyed taking my vehicle to this dealership. Everyone was friendly. More

by Cparedes54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
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Aug 24, 2022 -

Penske Toyota responded

Hello, we are so glad you received a great and professional service here at Penske Toyota. Our team is so incredibly grateful for this wonderful review.

August 23, 2022

I found the staff to be polite accommodating and responsible. They are helpful and patient. I was happy they washed my car for free too More

by Steveelsayed
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucio
Report | Print
Aug 24, 2022 -

Penske Toyota responded

Hello! We're happy to hear that you had a polite, accommodating and professional experience with our Service Team. Thank you for bringing your vehicle to us at Penske Toyota and we look forward to servicing your car again when needed.

August 21, 2022

Edgar was great. I had a scheduled appt at 11:15am and I was taken on time. My only issue was it was a 5hr wait. At 2.5hrs I asked a status and they hadn’t looked More

by dmendoza1227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar
Report | Print
Aug 25, 2022 -

Penske Toyota responded

Hi, We are glad to see that you had an excellent interaction with our employees. I truly appreciate your providing this positive feedback of Penske Toyota online. I look forward to seeing you again.

August 19, 2022

They have very friendly people in this location, they helped me a lot with the problem of my car and best of all, they washed it!! More

by luisykarla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
Report | Print
Aug 23, 2022 -

Penske Toyota responded

Thank you for taking the time to write about your experience! We're glad to learn our Service Team was able to assist you with your car. We appreciate your business here at Penske Toyota.

Aug 23, 2022 -

Penske Toyota responded

Thank you for taking the time to write about your experience! We're glad to learn our Service Team was able to assist you with your car. We appreciate your business here at Penske Toyota.

Aug 23, 2022 -

Penske Toyota responded

Thank you for taking the time to write about your experience! We're glad to learn our Service Team was able to assist you with your car. We appreciate your business here at Penske Toyota.

Aug 23, 2022 -

Penske Toyota responded

Thank you for taking the time to write about your experience! We're glad to learn our Service Team was able to assist you with your car. We appreciate your business here at Penske Toyota.

Aug 23, 2022 -

Penske Toyota responded

Thank you for taking the time to write about your experience! We're glad to learn our Service Team was able to assist you with your car. We appreciate your business here at Penske Toyota.

August 18, 2022

Everything was very clean and everyone was super helpful. All questions were answered and the service was finished quick! More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy
Report | Print
Aug 23, 2022 -

Penske Toyota responded

We appreciate having you as a valued customer here at Penske Toyota and look forward to providing you with the same high-level service for years to come. We hope to see you again.

Aug 23, 2022 -

Penske Toyota responded

We appreciate having you as a valued customer here at Penske Toyota and look forward to providing you with the same high-level service for years to come. We hope to see you again.

August 18, 2022

Helpful. Answered questions. Car wash free but was horrible. Had to wash back of car and all windows to remove dirt streaks More

by Germangiraffe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Aug 25, 2022 -

Penske Toyota responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you regarding the quality of your recent car wash. Please email me with your preferred contact information when you have a moment. Best regards, Eddie Swanenburg President & General Manager Penske Toyota of Downey (562) 904-5692 eswanenburg@socalpenske.com

August 14, 2022

Very courteous and professional attentive and shared all the special offers very impressed with quality of service More

by BeatleGeorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben , Sean Weaver, Jennifer Norsworthy
Report | Print
Aug 17, 2022 -

Penske Toyota responded

Hello, thank you for sharing your experience with us here at Penske Toyota. We were glad to be able to serve you professionally and courteously. If there’s anything else you need or have additional questions, please feel free to contact us!

August 12, 2022

Excellent experience. Love Thomas Arthur. . Always, pleasant and helpful. He’s the main reason I go there. More

by addey .nunez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Report | Print
Aug 12, 2022 -

addey .nunez responded

Thank you for your service!

Aug 15, 2022 -

Penske Toyota responded

Thanks for reviewing us and rating us 5 stars, Addey. We're pleased to learn that our team continues to be good at what they do! Have a wonderful day and thank you for choosing Penske Toyota.

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