Peoria Nissan

Deceitful sales practices I put down a $1,000 deposit on a truck, confirmed I was driving here to get it, took off work, found a sitter, and was all ready to make the 11 hour d I put down a $1,000 deposit on a truck, confirmed I was driving here to get it, took off work, found a sitter, and was all ready to make the 11 hour drive down (I live in Nevada) when they EMAILED me that "someone came in and bought the truck so we will be refunding you your deposit". WOW what kind of service is that? How do you sell a vehicle when I already put a sizable deposit down to mark it sold. Luckily I checked my email! They didn't even want to answer me when I called to figure out what was going on. If they are willing to do this imagine what other deceptive sales tactics they will use. I would recommend finding a more trustworthy dealer. More

BEWARE OF USED CARS. Even though it was a certified preowned car, I was sold a car used by a chronic smoker and both sales and service team knew about it. They used Air Freshener or something for the t preowned car, I was sold a car used by a chronic smoker and both sales and service team knew about it. They used Air Freshener or something for the test drive and the WORST SMOKE smell came back in 2 days. When I reached out to the sales team they said they can’t do anything about it. With two kids in the family suffering from this smell, it is REALLY bad experience buying this car. The salesman knew about kids as well but he still SOLD it. UNETHICAL BUSINESS PRACTICE. Went for a service after a month and I was given an option of buying a new car with trade in ($11000 more in budget) and the sales manager acted as if he is doing a BIG FAVOR for me. Try fixing your unethical business practices. Deserves 0 stars. More

Please take some classes on customer service. When a customer brings up a issue with the deal they were give , do not send them away with a " not our problem " answer. The right thing to do is sit down customer brings up a issue with the deal they were give , do not send them away with a " not our problem " answer. The right thing to do is sit down with them and come up with a solution. Eric , you cost your dealership a loyal customer. The general manager did end up trying to smooth things over the next day, but would only do so if I didnt write bad reviews. I decided to write them anyways. Advice for you Eric is to lose your attitude and understand that every single customer that brings business to you dealership are the ones that pay your salary. More

Desomnd was awesome and made sure I was taken care of. I went to a few dealers around the west valley and this one was by far the best. I worked with Desmond from internet sales and he was very helpful and I went to a few dealers around the west valley and this one was by far the best. I worked with Desmond from internet sales and he was very helpful and made sure I got the best deal possible. This was my first time purchasing a vehicle and Desmond was very informative and helped me with every step of the process. More

He was wonderful to work with! I will use Art when I need my truck serviced! He was very helpful! Thank you so much. I would recommend him to a friend. my truck serviced! He was very helpful! Thank you so much. I would recommend him to a friend. More

I have processed a vehicle from this dealership on the month of October. We have a very bad experience with the new general manager Mr. Lee. We agreed on a price out of the door then turn out we pay for t month of October. We have a very bad experience with the new general manager Mr. Lee. We agreed on a price out of the door then turn out we pay for the car with $ 6,000 more. Mister Lee cares more about showing how great he and how many sales he can make then taking care of his customers. We need to be honest and if a customer decide to go to another dealer respect his wish don’t Promis a better deal and turn around and make it more expensive. Were you able to impress with your sales Mister Lee? I hate even passing by hour dealer on Bell Rd. If anyone buys a car from here just pay a close attention to this guys! They know how to distract you and confuse you! I am very disappointed !!!! More

This is the Best dealership in the valley HANDS DOWN! The saleman Jack D internet salea and Oz in finance are awesome! I had a bad experience at another dealership where i purchased a new car. They gave me saleman Jack D internet salea and Oz in finance are awesome! I had a bad experience at another dealership where i purchased a new car. They gave me the b run around and lied to us. And then someone ran into me and totaled my new car. I went to Peoria Nissan to see if they could help. I had talked to Nick who assured me no games and they are a honest dealership and who understood my issues. Best car buying experience I have ever had!! And Iam not a spring chicken lol. Please give your business to the well deserving dealership!! Thank you to all that helped us make my dreams come true! You guys are truly AMAZING!! More

Ashley is great. Very sweet and pleasant to work with to achieve that new vehicle. I would recommend seeking her out prior to your Peoria Nissan visit. Lots of inventory of Vehicles behind the show room. Lo achieve that new vehicle. I would recommend seeking her out prior to your Peoria Nissan visit. Lots of inventory of Vehicles behind the show room. Love the vehicle I purchased. Pathfinder Rock Creek Limited Edition. More