Peoria Nissan

I was preapproved for an auto loan and purchased thru a click and buy program. Found what I thought was a good deal and all I was supposed to do is follow the instructions of both dealer and credit union. click and buy program. Found what I thought was a good deal and all I was supposed to do is follow the instructions of both dealer and credit union. Find a car on the web site then click, buy and drive with no dealer pressure. Their finance guy tricked me into believing everything was final when I drove home and because my financing was all done thru the credit union I believed him. Once I got home the finance guy started dinging my credit all over the valley and every bank turned down the loan even the one who accepted it finally but they can’t tell me why. My odometer went out only 5 days after I drove off the lot and when the dealer fixed it they added a bunch of miles and I have no way of even knowing how accurate my odometer is now. There are also conflicting odometer reports now on my car. The web priced was inflated on one paper I signed but not on 3 others. They will also try to sucker you into to all kinds of extras and crap you don’t need and they screw with the numbers and financing so much that even those who are on top of things can get screwed. This is the most crooked dishonest car dealer I have ever dealt with and I would not recommend them for anything. If you buy a car from them you will be sorry you did. I know I am and am still trying to figure out what to do about the odometer problem. More

I drove over to Peoria Nissan to trade in my Versa to get an Altima. They wasted around 3 hours of my time. If you want to see how bad a car - buying experience can be - go to Peoria Nissan. The front end an Altima. They wasted around 3 hours of my time. If you want to see how bad a car - buying experience can be - go to Peoria Nissan. The front end person was a lady very sweet and soft spoken, but I guess she had no clue as to what the demands of her boss was. She just asked me what car I wanted and at what price?. Then enter - Frank Jarosz. He was trying to intimidate me and my wife, He treated us like we were dirt and was very condescending. My credit was not great, but he could just say that - and try to coax me for a higher payment....but noooooooooo, he would have to shout at my face before my wife, and this was after a tiring wait of 3 hours. We were actually in a very good mood to buy that car, we might have even gone for higher payments, but this person doesn't know how to treat people. Perhaps he was on too much caffeine for the day or was wanting to go home. Anyways he really treated us very badly. I wouldn't recommend this place to anyone. You may wanna lose couple of grand in some other dealer, than getting yelled at, by some stranger at Peoria Nissan. Since we are well educated and from good families, didn't reply in kind to Mr Jarosz. Bottom line - find another dealership - go to Midway or Coulter,,,or some other place. More

10/9/2013 - UPDATE: After posting my complaint on this website I was contacted by Frank Jarosz from Peoria Nissan and he was very interested in helping me. He has been in frequent touch with me and has s website I was contacted by Frank Jarosz from Peoria Nissan and he was very interested in helping me. He has been in frequent touch with me and has scheduled an appointment so that I can get a second key fob. He has really restored my confidence and opinion of the dealership as a whole. Frank has handled the situation in a professional manner and I really appreciate his help with this. I will continue to use Peoria Nissan for sales and maintenance in the future. More

After complaining about a problem with a used car purchased here, and posting on this web site, I received a call from Frank. He is willing to take care of any problems that we were having with the c purchased here, and posting on this web site, I received a call from Frank. He is willing to take care of any problems that we were having with the car at the dealers expense. I am very appreciative towards Frank for doing this. He has turned a bad situation into a very positive experience for my daughter. Not every dealership would be willing to do this. I will continue to patronize this dealer in the future. Thank you Frank. More

Totally took advantage of my son and dil buying and financing their first car. Eddie and Andy in biz are both liars. Neither will return a call. Told them no warranty needed to be added to a 2000 GMC . financing their first car. Eddie and Andy in biz are both liars. Neither will return a call. Told them no warranty needed to be added to a 2000 GMC ... first car financing, can apply the money to other things. Andy lies and tells me they take off the warranty and this thing call ZakTec is a $300 charge from the financing company. Turns out, it's a paint warranty ... which says ... not valid on cars with over 50,000 miles or older than 5 years. Neither will return my call. Shame on you. You think I'll be referring your business? Nope. I'll be adding posts on every website I can find. Yes they are adults and should have read the paperwork, but that's why I called and specifically talked to both of them to be sure they were not getting an added on rip off warranty. Sure enough. They did. Liars and typical car salesmen. Will never ever recommend them nor buy from them again. Buyers beware. They'll pay their note as agreed and that's it. Shame on both of you and your company. More

I have never been happier! I would recommend this dealership for any and all repairs needed on your Nissan! My family and I got to work with a wonderful employee named Gilbert. I was very stressed ou dealership for any and all repairs needed on your Nissan! My family and I got to work with a wonderful employee named Gilbert. I was very stressed out and he was AWESOME. Not only did he take care of the rental car for me but helped with all of the million questions that I had. He made getting my car worked on as simple as possible and gave me a GREAT deal that worked around my needs. I can't thank him enough. I would HAVE to recommend this dealership and Gilbert to anybody needing repairs. Getting my car worked on has never been easier. I think it was the first mechanic shop I've ever been to that didn't try to take total advantage of me, they genuinely care. Thank you so much! Angela P.S. The rental car was AMAZING!! Thank you Gilbert. More

I went in with my sister to help her buy a car. Her husband is in the army and they needed a new vehicle. I went in with my research and knew the exact vehicle we were going to buy. It took 45 minute husband is in the army and they needed a new vehicle. I went in with my research and knew the exact vehicle we were going to buy. It took 45 minutes to find the Pathfinder, then at the 2 hour mark we were finally talking about price. First off they wen from the online sales price of $24,000 up to msrp $30,000 and it took hours to get it back down. Then they were trying to sell us a Zaptech paint protection for $899. I asked what it was and finally got the answer of "It is a paint protection that is applied in one coat that protects your paint for the first six months" Apparently Nissan doesn't include that in their warranty. Then for an additional $500 in finance they will extend that to 3 years. I am sorry but $1,399 to protect the paint from fading or peeling for three years. NISSAN DOES THAT FOR FREE ALREADY. I got the $1,800 in add ons down to $297. Then went to the restroom and saw a coupon on the wall for a full wash and mini detail for $34.97 that included the Zaptech. So with a carwash its is free, but buy a $30,000 car and it is an additional $1,400. Thats ridiculous. They had no answers to that one. So I got the price finalized and to her to buy the extended warranty if they would sell her an 84 month / 100,000 mile warranty for $1,500. That is what Desert Schools will sell it for. fyi. Left her with her dad and her husband and the finance guy talked them into a 60 month/60,000 mile warranty for $1,680. Thats only 24 month/24,000 mile addition for the non powertrain components. The car came with a 5 year/60,000 mile powertrain warranty and his selling point was what if the transmission goes out......... Then Nissan will replace it under their warranty............. I hate this place. They are a bunch of crooks and will post this review on every website I can find and tell as many people as I can so these xxxxxxxx dont screw another person out of their hard earned $ again. More

We walked out of this dealership after the salesman told us he would be right back to get us a card and sent over the manager who was rude when he found out we were just looking for right now. us he would be right back to get us a card and sent over the manager who was rude when he found out we were just looking for right now. More

Unethical, immoral and will say anything to sell a car. Took hours to "negotiate" a fair price on the car. They started out with a higher MSRP then even their own website had it at for full retail. Lied to Took hours to "negotiate" a fair price on the car. They started out with a higher MSRP then even their own website had it at for full retail. Lied to about the warranty, lied to about complimentary road side assistance and you can't even get ahold of the GM to try and talk. Took weeks to finally get the free gift that was promised when buying a new car. Terrible experience, the managers are rude and every one of them will give you a different story. More