Peoria Nissan

GREAT SERVICE. PAUL HELPED GET MY CAR DONE IN LESS THAN AN HOUR WITH A CAR WASH INCLUDED. ALSO, I WAS INVITED TO JOIN THEIR ANNUAL CATERED CHRISTMAS PARTY WHILE I WAITED FOR MY CAR. POLITE AND FRIENDLY P AN HOUR WITH A CAR WASH INCLUDED. ALSO, I WAS INVITED TO JOIN THEIR ANNUAL CATERED CHRISTMAS PARTY WHILE I WAITED FOR MY CAR. POLITE AND FRIENDLY PEOPLE WORK AT THE PEORIA NISSAN DEALERSHIP AT THIS POINT IN TIME ... DECEMBER 2021. HOWEVER, THE PURCHASE OF MY ALTIMA, NISSAN IN 2015 WAS NOT THE BEST EXPERIENCE. TOO MUCH COERCION AND DELAY. I WANTED MY SEBRING CAR KEYS RETURNED TO ME AFTER THEY CHECKED OUT MY TRADE-IN CAR, BUT I COULD NOT GET THEM WHEN ASKED. I WAS COERCED INTO MORE SALES RHETORIC AND I DID NOT APPRECIATE IT. I ALSO WANTED TO PAY CASH FOR MY NEW NISSAN VEHICLE, BUT COULD NOT MAKE THE OUT THE DOOR DEAL UNLESS I FINANCED. IT WAS A TERRIBLE EXPERIENCE. IT SHOULD HAVE BEEN A WONDERFUL DAY, BUT I WAS EXASPERATED. I ENDED UP WRITING AN AGREEMENT WITH THE DEALERSHIP THAT IF I FINANCED THE CAR AND PAID CASH IN FULL THE NEXT DAY THAT I WOULD INCUR NO FINANCE CHARGES. THE NEXT DAY THERE WERE FINANCE CHARGES AMOUNTING TO MORE THAN TWO HUNDRED DOLLARS. I WALKED BACK INTO THE DEALERSHIP AFTER PAYING IN FULL INCLUDING THE FINANCE CHARGES. I COULD NOT GET THE CASH FROM THE DEALERSHIP AS THEY TOLD ME IT WOULD TAKE SEVERAL WEEKS TO MONTHS TO GO THROUGH THE SYSTEM. AT THAT POINT I REALLY WAS NOT HAPPY I HAD PURCHASED A CAR AT THE PEORIA DEALERSHIP. THEY FINALLY OFFERED ME FRY'S GIFT CARDS FOR THE CASH. NEEDLESS TO SAY, THE EXPERIENCE WAS ONE I WILL NOT ENDURE AGAIN. More

Adriana S helped us with both cars that we purchased. The staff at Peoria Nissan are rock stars and we will continue to go back to her and Peoria Nissan. I love my car! staff at Peoria Nissan are rock stars and we will continue to go back to her and Peoria Nissan. I love my car! More

Hunter did a great job in finding me the right vehicle in my price point. my price point. More

Fast convenient and kept us informed throughout the process. Would recommend this dealership to everyone process. Would recommend this dealership to everyone More

Scott Clouse is the best and we have had him for all our cars and does an outstanding job. cars and does an outstanding job. More

Was able to make appointment for next day, great service and staff was very friendly and staff was very friendly More

Appointment mixup.. Scott took my info., arranged a ride home. He kept me informed. Fixed the brake’s and all recall items. Scott was well informed and very helpful. We will be back for service o both home. He kept me informed. Fixed the brake’s and all recall items. Scott was well informed and very helpful. We will be back for service o both our cars. Thanks. More

James is our service guy at Peoria Nissan and he is the best! Amazing customer service and gets stuff done ! I’ve gone in there annoyed after having a horrible day and he actually turned my entire day ar best! Amazing customer service and gets stuff done ! I’ve gone in there annoyed after having a horrible day and he actually turned my entire day around! He is the best ! More

Non Pressure environment and staff. I had a very welcoming great experience, great staff everyone explained everything in detail to understanding. I will come back to this location for all my busine welcoming great experience, great staff everyone explained everything in detail to understanding. I will come back to this location for all my business. More